Policy 923 - Configuration Management Policy

Section: Information Technology
Policy Number: 923
Responsible Office: Information Technology
Effective Date: 5/1/19
Revised: 5/1/19; 6/11/20

Policy Statement

The purpose of this policy is to set practices for establishing the mandatory requirements for the installation, configuration, and implementation of information technology systems throughout the St. John’s University (St. John’s). 

Scope and Applicability

This policy is applicable to the St. John’s Information Technology (IT) department, but its scope covers the entire University Community. Adherence to this policy helps safeguard the confidentiality, integrity, and availability of St. John’s information assets, and protects the interest of St. John’s, its customers, personnel, and business partners.


Configuration management focuses on establishing and maintaining consistency between a system’s functional attributes and its requirements throughout its life cycle. This policy sets the guidance for St. John’s to ensure that configurations are properly controlled and maintained accurately for the successful delivery of services.

Adherence to this policy ensures that the following aspects are properly addressed:

  • System Configuration Baselines
  • Configuration Monitoring
  • Communication Requirements
    • Network Connectivity
    • Location
    • Equipment
    • Application/OS Requirements
  • Security
    • Authentication
    • Encryption
    • Posts/Services/Protocols
  • Applications
    • Installation
    • Configuration
    • Security


The following are definitions relevant to the policy:

  • Computing Resources: All St. John’s information processing resources including all St. John’s owned, licensed, or managed computing services, hardware, software, and use of St. John’s network via physical or wireless connection regardless of the ownership of the computer or device connected to the network.
  • Institutional Data: All data owned or licensed by St. John’s.
  • University Community: Includes faculty, administrators, staff, student workers, graduate/technical assistants, alumni, interns, guests or agents of the administration, external individuals and organizations accessing St. John’s network services, and other authorized users.


St. John’s reserves the right to audit networks and systems on a periodic basis to ensure compliance with this policy. Instances of non-compliance must be presented to, reviewed, and approved by the CIO, the Director of Information Security, or the equivalent officer(s).

All breaches of information security, actual or suspected, must be reported to, and investigated by the CIO and the Director of Information Security. 

Those who violate security policies, standards, or security procedures are subject to disciplinary action up to and including loss of computer access and appropriate disciplinary actions as determined by St. John’s.

Related Policies, Standards or Regulations