Employee Benefits

The University's Benefits program is extremely comprehensive and among the most competitive programs available. The program is designed this way so that the University can attract and retain a highly qualified and diverse workforce. As a result, you have many choices and options that enable you to design a benefits program that best fits your individual and family needs.

Bswift Main HR Page

The University offers all eligible employees the following benefit programs:

  • Medical Insurance
  • Dental Insurance
  • Retirement Plan
  • Tuition Remission
  • Tuition Exchange Program
  • Flexible Spending Accounts - Health and Dependent Care
  • Life Insurance (Basic and Supplemental)
  • Short Term Disability
  • Long Term Disability
  • Travel Accident Insurance
  • 529 College Savings Plan
  • Qualified Transportation Expense Plan
  • Legal Services Plan
  • Employee Assistance Program
  • Adoption Assistance
  • Wellness and Disease Management Program
  • ZipCar Program

The Benefits Department Staff is committed to helping you to take full advantage of the many University's benefit programs. St. John's University uses bswift, an online provider of benefits software and services, to help simplify and improve the benefits open enrollment process for our employees.  Think of it as a "one-stop-shop" for all of your University benefits, with information, resources and decision-making tools at your fingertips. Bswfit can be accessed through the University’s sign-on page, signon.stjohns.edu. Through the new bswift portal, you will be able to:

  • View the benefits you currently have
  • View benefits options and costs
  • Compare plans
  • Use decision tools to help you choose the best plans for you and your family
  • Update your life insurance beneficiaries

The Benefits Department is also here to answer your questions and to help you better understand your benefits choices. If you have any questions or wish to discuss benefit options, please call our benefits hotline 718-990-2363.

2024 Benefits Guide
2024 Benefits FAQs

Contact Information

Benefits Hotline: 
[email protected]
(718) 990-2363

Human Resources Department, Benefits office: 
(718) 990-1865, press 2

Learn More

Life can be busy and complicated. Here is a simple-to-use tool that can help make life easier (and healthier) while you’re on the go.
App Store
Google Play

It’s great to know you can use your cell phone with web access to view your medical and dental plan information – whenever you want, wherever you are.
App Store
Google Play

P&A Group
The P&A Group mobile website is designed to meet your on-the-go needs! Access your available account balances, track claims, and order replacement benefits cards.
View their P&A Group website.

NetBenefits Mobile App helps you make the most of your retirement benefits; from monitoring account balances to reviewing and changing benefits, it can be done on-the-go.
App Store
Google Play

See account details at a glance, monitor contributions and ensure asset allocations are on track any time of the day.
App Store
Google Play

Aetna Medical Forms

Health Insurance Marketplace

Health Insurance Marketplace Coverage (PDF)

Dental Forms

  • Cigna Dental Claim Form (PDF)
    This is the HCFA claim form for all dental claims.  Please make sure that all Cigna claims are mailed to:
    PO Box 188037
    Chattanooga, TN 37422-8037

Supplemental Life Insurance

  • Evidence of Insurability Forms - Requests for Evidence of Insurability are completed in Bswift.

You may convert the amount of Group Life Insurance you have in force (or a lesser amount) to an individual Life Insurance policy and/or convert the Group Long Term Disability to an individual policy without evidence of insurability. Employees will be contacted by Cigna, upon termination, with Portability and Conversion information.

  • Life Insurance Beneficiary Designations should be completed in Bswift.

Long Term Disability Buy Up

  • Requests for Evidence of Insurability are completed in Bswift.

Retirement Plan Forms

Use these forms to enroll in the St. John’s University Defined Contribution Retirement Plan with either TIAA-CREF or Fidelity.  In order to begin contributing, you will need to complete and submit a Salary Reduction Agreement form to the Benefit email ([email protected]).                                                                                       

Flexible Spending Plan Forms

Qualified Transit Expense Plan

Legal Assistance Plan

Adoption Assistance Forms

New York Paid Family Leave Forms

Bswift Enrollment Instructions

Instructions (PDF)


Aetna Medical

Aetna Health Plans

Aetna Group724306

Aetna Concierge Member Services: 833-359-0127

Aetna Medical Claims Address:
Aetna Life Insurance Company
PO Box 981106
El Paso, TX 79998-1106



Optum Rx:
Optum Member Services

Optum website


Aetna DMO
Group # GP-724306
Claims Address
PO Box 14094
Lexington, KY 40512
1(877) 238-6200

Cigna Dental
Group # 3338382
Claims Address
PO Box 188037
Chattanooga, TN 37422-8037
1(800) CIGNA24

Employee Assistance Program

Corporate Counseling Associates
(log in with company code: STJOHNS)
1(800) 833-8707

Flexible Spending Accounts (Health and Dependent)

P&A Group
Claims Address
6400 Main Street, Suite 210
Williamsville, NY 142221
1(800) 688-2611

Basic and Supplemental Life Insurance

NY Life Insurance Company
(800) 842-4462 (800-84-Cigna)

Basic and Supplemental Long Term Disability

NY Life Insurance Company
(800) 842-4462 (800-84-Cigna)

Employee Retirement Plans

1(800) 842-2888

1(800) 343-0860

Legal Assistance Plan

ARAG Legal Plan
enter Access Code 17846stu
1(800) 247-4184

Tuition Exchange Program

The Tuition Exchange

New York’s 529 College Savings Program

Upromise Investments
1(800) 420-8580

Qualified Transportation Expense (QTE) Plan

The P&A Group
1(800) 688-2611


Benefits Department at 1 (718) 990-2363

Flexible Spending Information

  • FSA Brochure (PDF)
    Information directly from The P&A Group on FSA basics, eligible expenses and how to estimate your annual election.
  • Update on your health FSA benefits card from The P&A Group (PDF)
    The Internal Revenue Service (IRS) has identified which merchants would be qualified to accept health FSA and HRA benefits cards.  Please read the above to find out whether your favorite store or local pharmacy has adopted the IIAS in order to accept your benefit card. 
  • Online Account Access (PDF)
    Instructions from The P&A Group on how to access and manage your online account.
  • P&A Mobile Pay FAQ (PDF)

Flexible Spending Forms

  • Flexible Spending Claim Form (PDF)
    This form should be completed to receive reimbursement for HealthCare and Dependent Care Flexible Spending expenses.  This form may be faxed or mailed to P&A Group at the number and address listed at the bottom of the form.
  • Direct Deposit Form (Flexible Spending) (PDF)
    This form should be completed if you would like your Flexible Spending reimbursement to be directly deposited into a bank account.  This form should be submitted directly to P&A Group at the address listed on the bottom of the form.

St. John's University is a member of The Tuition Exchange, a consortium of over 570 colleges and universities that offer competitive scholarships between member schools. Membership in The Tuition exchange comprises St. John's Tuition Exchange Program (TEP).

The TEP allows eligible full-time St. John's employees to apply for their dependent children and "legal dependents" to attend other member schools, and in exchange, dependent children of employees of other schools may attend St. John's. Consortium member institutions agree to remit tuition for participants from other member schools. Tuition Exchange is for undergraduate study only. A current list of all participating institutions can be found at the following website: http://www.tuitionexchange.org/.

The TEP expands the current tuition remission program to provide enhanced educational benefit opportunities for employees, but scholarships are not guaranteed for any employee. Scholarships are awarded competitively and vary annually, depending on availability of scholarship money to St. John's employees and their dependents. Furthermore, applicants must meet all of the admission requirements and be accepted at the receiving school.

Recipients are chosen according to the employee's length of full-time service as indicated on the Human Resources portion of Banner. If minimum academic requirements are maintained, students chosen for the TEP in the current academic year will have their scholarship renewed next year. A waiting list is established in the event that a recipient is unable to use the scholarship. Please note that the waiting list does not roll over from year to year.  Please see the guidelines for more details.

TEP Guidelines (PDF)

TEP Application (PDF)

The Application/Certification Form must be completed and returned to the Office of Human Resources no later than November 1 of the current academic year for consideration for the next academic year, beginning in the fall. Eligibility to apply for a Tuition Exchange Program (TEP) scholarship is determined by St. John’s University policy (see above for current TEP Guidelines).  Certification of eligibility for a TEP scholarship does not guarantee certification or receipt of the scholarship.  The number of available slots will be determined by the current number of St. John’s University “imports” and “exports” and may vary from year to year.  Additionally, export applicants must be accepted at another institution as a TEP candidate.  Member institutions generally are able to offer only a limited number of tuition exchange scholarships.  Note: A TEP scholarship will be awarded to an eligible employee or two children of an eligible employee at a time. 

Contact Information

Soraya Casanova
[email protected]

St. John’s University brings you an integrated wellness program that leverages campus resources (Pharmacy Care Service, Campus Recreation) and University partners (Chartwells, Aetna and Employee Assistance Program). The mission of the Wellness Program is to contribute to a healthier work environment by providing St. John’s Faculty, Administrators and Staff with the programs, services and educational opportunities that effectively promote and support healthy lifestyle choices.

Employee Assistance Program
Corporate Counseling Associates
Login with company code: STJOHNS
(800) 833-8707

For more information on any of our programs please call 718-990-2363.

This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Please note these files are meant to be read using a computer equipped with software to process the data contained within.

Aetna creates and publishes the Machine-Readable Files on behalf of St. John’s University   

To link to the Machine-Readable Files, please click on the URL provided: https://health1.aetna.com/app/public/#/one/insurerCode=AETNACVS_I&brandCode=ALICSI/machine-readable-transparency-in-coverage?reportingEntityType=Third%20Party%20Administrator_250198&lock=true