St. John's University Crest on Sign

Public Safety

St. John’s University Department of Public Safety provides safety and security services to our community 24 hours per day, every day of the year. We work together with our partners on and off campus to create and maintain a safe and secure learning environment for our students, faculty, staff and visitors. We serve our community in a manner consistent with the values and mission of our University, and welcome you to explore our website and become one of our partners in safety. Contact Public Safety.

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The Department of Public Safety at St. John’s University has been entrusted to  provide a safe and secure environment for the University community. Additionally, the mission of the department includes providing the entire University community, including the extended families, accurate, and timely information to assuage any emergent concerns. The Department of Public Safety headquarters is located on the Queens, NY campus at the ROTC Building/McDonald Center. There are additional Command Centers at our Staten Island and Manhattan campuses.

The Department operates 24 hours a day, every day of the year. The Public Safety team provides a variety of law enforcement, security, and other services including safety escorts and   StormCard services.  The Officers can be seen throughout the campus in marked and unmarked vehicles, scooters, foot patrols, as well as fixed post locations. Our Command Center is staffed 24/7 and utilizes the latest video surveillance and communication equipment. All uniformed Public Safety personnel are licensed by the New York State Division of Criminal Justice Services. They receive over 25 hours of annual training in various subjects including crime prevention, diversity and sensitivity awareness, community relations, fire and life safety, and best practices for security. They also receive a working knowledge of all applicable state and federal laws. The Officers and Staff are NYS certified first responders, and certified in First Aid, CPR, and Automated External Defibrillator (AED). There is also several staff and officers that are NYS certified Emergency Medical Technicians. All of our supervisors are certified NYC Fire Safety Directors. Many of our members are former law enforcement officers, and bring a tremendous amount of additional training and experience to the Department.  

St. John’s Department of Public Safety maintains frequent contact with the local police departments that regularly patrol the perimeter of each campus. Additionally, we partner with various city agencies such as the Fire Department and Office of Emergency Management as well as other state, and federal agencies to insure a safe and secure environment.   

Equity and Inclusion Initiatives

In response to the Equity and Inclusion Council recommendations, the University recently engaged the services of an outside consultant to evaluate the Department of Public Safety’s culture, staffing, operations, workplace, and communication practices.  As a result of their review, the Department of Public Safety will collaborate with Human Resources (i) to ensure that behaviors reflecting an embrace of a culture of equity and inclusion; as well as,  excellence in community engagement are integrated into Public Safety’s hiring, training and performance management practices for all positions and (ii) on candidate sourcing to identify and attract more diverse talent, screen candidates for community engagement competencies, and support the department in making the best hiring selections.  We will update the University community as we implement recommended changes.

In our continuing quest to ensure we are providing the best possible service to the University Community, Public Safety has engaged social justice educators to provide the department with equity and inclusion training.  We are engaging the same team to provide additional training going forward.  In addition to ongoing social justice training, the department will undergo additional customer service training as well.

Our Services

Timely Warnings

In the event a situation arises, a campus-wide Public Safety alert will be issued through the University's e-mail system to students, faculty, and staff, and it will be posted on and on MySJU.

In certain circumstances, Public Safety may also issue an emergency text and voice message alert and/or utilize the public address system and digital signs on campus to alert our community. 

Emergency Phone System

Clearly marked emergency phones throughout the campuses will summon Public Safety immediately. These are for emergency use only, which can be but are not limited to: car trouble, injury, crime prevention, and need for escort services.

Safety Escort Service

If at any time you are uncomfortable going from one campus point to another, or to your car, Public Safety provides a safety escort service for both the Queens and Staten Island campuses. Safety escorts are provided to varied points on campus, as well as nearby SJU residential and academic facilities. We will also escort you to your car if it is parked on campus, or in the immediate vicinity of campus. This service is provided every day, all hours. Please contact Public Safety for more information.​

Night Shuttle

Public Safety will be operating a shuttle service seven days a week, from 9:30 pm to 1:30 am. The shuttle will start at Public Safety/Gate 6 and drop persons off at our off-campus residence halls. The shuttle begins operating on Wednesday, September 1, 2021, and ends on December 11, 2021.

All students will be required to display their StormCard and a cleared Covid-19 Wellness Check. Additionally, a face mask must be worn while in the shuttle van.

Vehicle Assistance

Public Safety is glad to assist you if you have locked your keys in your car or if you need a jump start.

Lost and Found

Public Safety is the central repository for items lost and found on all of our campuses. If you find a lost item, turn it in to a uniformed SJU Public Safety Officer or bring the item directly to our Command Center. If you have lost an item and want to check if it has been recovered, call Public Safety or email us at [email protected].

Building Access

Public Safety will lock buildings as traffic diminishes and patrol buildings throughout the night to ensure the safety and security on campus.

Students, faculty, and staff are required to have their University StormCard with them at all times, and produce a valid SJU ID for access to computer facilities, University Center, Carnesecca Arena, Libraries, Residence Halls and St. Albert Hall on Queens campus; the gym, Campus Center and Library on Staten Island campus.

Emergency Medical 

Emergency medical situations call 911. Notify Public Safety at 718-990-5252 after 911.

Non-emergency medical situations should contact the Health Office during office hours, supplying as much information as possible.

Queens ext. 6360
DaSilva Hall, First Floor, Rm 129

Staten Island ext. 4447
Campus Center, Rm B-19

Off-hours contact Public Safety.

Residence Hall Visitation

Resident students are permitted to have overnight guests, but must fill out an application. Learn how to register overnight guests online or visit MySJU in the Student and UIS tabs.

Contact Us

Main Command Center 718-990-5252

Queens Campus - Emergency Number Ext. 5252

Public Safety
ROTC Building/McDonald Center
Goethals Avenue by Gate 6
Directions and Map
Dean of Student Life
University Center
Director of Residence Life
Donovan Hall, Room C-16

Staten Island Campus - Emergency Number Ext. 4487(8)

Public Safety
Spellman Hall, Room 116
Office Number: 718-390-4487(8)
Directions and Map
Dean of Student Life
University Center

Manhattan Campus

Public Safety
Front Desk

International Campuses

Rome Public Safety
Office of Global Studies


Health Service Office Hours

Queens Campus
Mondays - Thursdays: 8:30 a.m. – 4:30 p.m. Fridays: 8:30 a.m. – 3 p.m.
Closed every Friday from May 27 to August 5.

Other Resources

718-733-7233 or 718-RED-SAFE  

The Department of Public Safety has established an automated 24-hour confidential tip line. This tip line enables anyone in the University community to report information to Public Safety anonymously, while being recorded on an answering machine. The number is:  or 718-RED-SAFE. No attempt will be made by Public Safety to identify callers; should a caller wish to be contacted by Public Safety, he or she should include contact information in the voice message.

If this is an incident that requires an immediate response, call Public Safety at 718-990-5252. Confidential Tip Line messages are reviewed each business day and are addressed during normal business hours.

In the event it becomes necessary to close the University because of an emergency or extraordinary event, such as severe weather, notice of such a closing or a delayed opening will be available to the University community through several sources:

  • Call 718-990-2000 for detailed information. Please DO NOT call the Office of Public Safety on any of the St. John’s campuses, as these calls tie up the lines for safety emergencies.
  • St. John's Web site will carry a written notice with the same updated information as provided by phone.
  • Area television and radio stations will include St. John’s in their listing of school closings and delayed openings. These include WINS 1010 AM and WCBS 880 AM, which make recurring announcements throughout the day, usually beginning around 5 a.m.
  • Text and voice messaging may be employed in case of an emergency on or around one or more St. John’s campuses.
  • Should the decision to close the University occur during the work/school day, other means of communication may also be used. These include the Audix phone system, email and the campus digital signage.

If the emergency or event occurs during business hours, senior management will make a decision on the best time to close based on the emergency conditions, class schedules, exams and other scheduled University functions, which will be communicated via the channels as outlined above.

Questions around closing can be directed to 718-990-2000.

All members of the University Community are encouraged to enroll in the Emergency Notification Messaging System. This alert system will issue both text and voice messages when a significant emergency occurs on our campuses. These messages will communicate what emergency currently exists, the location of the emergency, and advise a course of action. There will be updates issued as the emergency situation evolves.

In order to be enrolled in the system members of the University Community must log into UIS. On your Personal Information Menu click on “Update your emergency information for Instant Messaging System. Enter the phone (cell or off-campus wired phone) number that you want to receive the emergency alert, starting with area code and leaving out the hyphen between the third and fourth numbers.

Public Safety is the central repository for items lost and found on all of our campuses. If you find a lost item, turn it in to a uniformed SJU Public Safety Officer or bring the item directly to our Command Center. If you have lost an item and want to check if it has been recovered, call Public Safety or email us at [email protected].