Student Employment

Title:  Student Worker

Department:  University Call Center

Campus:  Queens

Student Requested:  College Work Study 

Job ID:  S01969-231

Salary:  $16 p/h (effective 1/1/2024)

Job Purpose:  Provide customer service support for Enrollment Management as well as designated departments and operations. Provide professional, quality telephone support and customer service assistance to all university customers including prospective and matriculating students, parents and alumni, as well as general public queries.

This position is a front line, customer service ACD telephone position that requires precise attention to detail, strong customer service skills with a professional and courteous work ethic and demeanor. Work hours are varied.  This position is currently an on-campus position but has the possibility of becoming remote should the circumstance arise.

Job Responsibilities:

Responsibilities (include but are not limited to):

• Provide courteous and expedient telephone customer service and support
  • Respond to general inquiries regarding the University, including but not limited to inquiries about Admissions, Registrar, Financial Aid and Loans, and IT Help Desk
  • Support student outreach campaigns for various departments by contacting customers via telephone
• Satisfy, respond to or redirect (as necessary) all incoming calls utilizing various systems and applications
• Attend ongoing training to keep current with information and systems
• Maintain a timely and efficient workflow of calls processed based on department objectives and standards
• Assist other team members as needed and designated by the department
• Provide insight, suggestions and comments on operational procedures, call analysis and training issues to management, which would contribute to an increase in efficiency, productivity and quality of service
• Report to work as scheduled, log on to ACD and process assignments as delegated by department management
• Additional responsibilities as required by Management

Equipment Used:   

• Computers, ACD phone system.

Qualifications:  

• Must have good interpersonal and communication skills, both verbal and written
• Quick learner (i.e. has the ability to learn and retain large, detailed amounts of information) and decision maker with the ability to solve problems
• Precise attention to detail, strong customer service skills, and a professional, courteous work ethic

Skill Development Areas: 

• Communication, Time Management, Multitasking

In addition to completing the online student employment application, students should send a copy of their resume to Sir William Otis at [email protected] or Rosalie Romano at [email protected]

Title:  Student Worker

Campus: Queens

Student Requested:  College Work Study

Job ID:  S01969-305S

Salary:  $16 p/h (effective 1/1/2024)

Job Purpose:  Public Safety student workers provide the University community and our guests with professional customer service regarding our Parking and StormCard Programs. 

Job Responsibilities:  (Fast paced, multi-tasking environment)

• Provide exceptional customer service (answer questions, and direct to the proper individual(s))

• General office duties (examples: answering telephones, faxing, file management, running errands on campus, stuffing envelopes, and making copies)

• Issue Parking Permits and updating the parking database

• Taking photographs and creating StormCards

• Troubleshooting (technology, StormCard & Parking issues and customer concerns)

• Assist in special projects and events (other administrative duties as assigned)

• Perform Data entry as required into spreadsheets and databases

• Collaboration on improving office policy and procedure

• Understanding of the University Parking Rules and Regulations

• Working hours range between 7am – 11pm, weekends as required – throughout the calendar year

Equipment Used:  

• Computers, fax machine, photocopier, cameras, scanner, swipe technology, electronic locks

Qualifications: 

• Willingness to learn and contribute to a team

• Prior customer service experience preferred

• Familiarity with basic office equipment

• Good computer skills (Microsoft Word, Excel)

• Excellent communication skills and detail oriented

• The ability to handle confidential matters and to be professional

• Ability to work well with others

• Willingness to tackle new projects

• Ability to work between 15 – 20 hours per week including possible night and weekend shifts.

• Willingness to work the summer, winter, and spring breaks

• Willingness to model the STJ Student Code of Conduct

Skill Development Areas:

• ID-card production (photography); Customer Service, Time Management, Multitasking, Communication skills (verbal and listening), Technology

Unusual Physical Demands:

• Light lifting, ability to walk distances within campus

In addition to completing the online employment application, and setting up an appointment via the link below, students must also send a copy of your resume to Kaidan Puglisi [email protected]. 

https://SJUIT.formstack.com/forms/student_worker_application_stormcard_office

Title:  Student Worker

Campus:  Queens

Student Requested:  College Work Study

Job Purpose:  Public Safety IT

Job ID:  S01969-305I

Salary:  $16 p/h (effective 1/1/2024)

Job Responsibilities: 

• Service ticket requests that come in through our portal.
• Perform Daily Weekly and Monthly tasks.
• Communicate professionally with faculty, administrators, staff if needed via email, phone conversation.

Technology Used:  

• Computers, photocopier, scanner, Access Control and DVS technology.

Qualifications: 

• Excellent computer and technology skills and experience posting a variety of content across different platforms.
• Excellent communication skills and an ability to alter voice/tone through social media.
• Attention to detail and an ability to think creatively and efficiently while maintaining organization.
• Ability to work at least 15 hours per week.
• Ability to work well with others.
• Willingness to tackle new projects and take initiative.
• May be required to work between 7am – 11pm seven days a week.

Unusual Physical Demands:

• The ability to lift up to 20 lbs.

In addition to completing the online student employment application, interested students should submit your resume through the below link.

https://SJUIT.formstack.com/forms/student_worker_application_ps_it

Title:  Public Safety Resident Safety Monitor

Campus: Queens

Student Requested:  College Work Study

Job ID:  S01969-305

Salary:  $16.10 p/h (effective 1/1/2024)

Job Purpose: To control access of residents and their guests into the residence halls in accordance with the visitation policy. Ensure the safety of St. John’s University’s community members by visually inspecting the StormCard and outside forms of I.D. of non-St. John’s guests.

Job Responsibilities: 

• Provide safety in the residence halls.
• Greet students/guests.
• Grant access to residents and sign-in authorized guests in accordance with the visitation policy.
• Utilize the lenel and visitation computer systems.
• Make proper notifications to Public Safety when necessary. 

Equipment Used:  

• Computers, card readers, swipe technology.

Qualifications: 

• Computer and typing skills.
• Communication skills.
• Ability to work well under pressure.
• The ability to handle confidential matters and to be professional.
• Must be in good judicial standing.

• Ability to work well with others.

• Willingness to work 15-20 hours per week including weekends and University holidays.

• Flexible work schedule, which includes 5-6 hr. blocks during the week and 8 hr. blocks during weekends.

Skill Development Areas:

• Communication, Customer Service, Security Applications, Time Management, Multitasking.

In addition to completing the online student, application students should also send a copy of your resume to Kaidan Puglisi, Coordinator, Public Safety Operations at [email protected]

Schedule an interview using our booking page.

https://SJUIT.formstack.com/forms/student_worker_application

Title:  Undergraduate Admission Student Worker

Campus:  Queens Campus

Student Requested:  College Work Stud

Job ID:  S01969-155

Salary:  $16 p/h (effective 1/1/2024)

Job Purpose:  Student workers will perform a variety of functions in support of Counselor Recruitment, Application Processing, Mail Assembly and Data Processing within the Office of Undergraduate Admission. Student workers will be required to provide excellent customer service and serve as a source of information for the public and the University Community.

Job Responsibilities: 

• Manage large weekly correspondence to prospective students, including stuffing envelopes, verifying that all addresses are legible and deliverable, and completing a checklist of mailed correspondence.
• Perform general office duties, including but not limited to answering telephones, faxing, filing correspondence, making copies and running errands on campus.
• Respond to admission questions via the Admission email accounts within 48 hours of receipt.
• Work at Admission special events (Open House, Accepted Students Day) including set-up and break-down.
• Assemble packages with recruitment materials to ship to traveling staff/counselors.
• Manage weekly inventory of marketing materials and giveaways.  Deliver material to event sites on campus on foot or using a University vehicle.
• Enter inquiry cards into a CRM web form.  Correct addresses in the inquiry databases as needed.
• Perform research project and prepare findings.
• Other administrative duties or special projects as assigned.

Equipment Used:  

• Computers, telephone, fax machine, photocopier, scanner, letter folder, walkie-talkie, hand truck, and golf cart.

Qualifications:  

• Prior volunteer or work experience preferred.
• Excellent communication, time management, and analytical skills required. Strong attention to detail preferred.
• Must be dependable and reliable.  Must be able to meet scheduled deadlines. In case of absences, each student is expected to find a co-worker to cover scheduled shift.
• Good computer skills (Microsoft Word, Excel and Outlook, Internet). 
• Familiarity with the office equipment (Computers, telephone, fax machine, photocopier, scanner, letter folder).
• Ability to handle confidential matters and to be professional at all times.

• Ability to work well individually and with others.

• Ability to work between 15 - 20 hours per week (Some early mornings, evenings, weekends and work during University breaks are required).
• Valid driver’s license required for some positions.
• Professional, office dress code required. 

Skill Development Areas:

• Written and Verbal Communication, Listening, Customer Service, Time Management, and Multitasking.

Unusual Physical Demands:

• Some positions require that the student worker be able to drive a golf cart or van.

• Some positions require lifting 15-20lb packages and /or moving up and down a ladder while carrying 15-20lb packages.  Some student workers may be required to hand-deliver 15-20lb packages.

In addition to completing the online student employment application, interested applicants should email your resume and a statement of weekly availability (including days and times) to Christine Randall at [email protected]

Title:  Student Worker

Campus:  Queens

Student Requested:  College Work Study

Job ID:  S01969-448

Job Purpose:  Administrative support for the Military Science/ Army ROTC Department throughout the Academic year to include the summer and breaks.

Salary:  $16 p/h (effective 1/1/2024)

Job Responsibilities: 

• Assist with answering telephones, faxing, emailing, filing correspondence, running errands on campus, stuffing envelopes and making copies.
• Greet Cadets, Cadre and their office guests, answer questions and direct to the proper individual(s).
• Assist with the HR office, Recruiting office, assist with recruiting events on campus.
• Meet with students as necessary to review Personnel or Training files and assist with processing paperwork.
• Data entry into a Microsoft Excel spreadsheet.
• Build and review packets for the department.
• Maintain and update Cadet Files.
• Contact Cadets to inform them of any missing paperwork.
• Other administrative duties or special projects as assigned.

Equipment Used:  

• Computers, fax machine, photocopier, scanner, projector, phone, tablet, and laminator.

Qualifications: 

• Basic office experience
• Good computer skills (i.e. Microsoft Word, Excel, PowerPoint, etc.).
• Excellent communication skills and detail oriented.
• The ability to handle confidential matters and to be professional.
• Ability to work well with others.
• Willingness to tackle new projects.
• Ability to work between 15 – 20 hours per week.
• Flexible schedule.

Skill Development Areas:

• Listening, Customer Service, Time Management, Multitasking, Communication, and Intercultural proficiency.

Unusual Physical Demands:

• Some lifting (no more than 25lbs).

In addition to completing the online student employment application, students should also send a copy of your resume to Maj. Junior Jean at [email protected].

Title:  Front Desk Student Worker (Center for Student Success)

Campus:  Queens - St. Augustine Hall, University Learning Commons (ULC) - Room 103

Job ID:  S01969-141

Student Requested:  College Work Study

Job Purpose: Ensure efficient operation of the University Learning Commons (ULC) by directing and helping clients (students) and assisting tutors and administrative staff.  As the face of the ULC, applicants should be energetic and friendly and focused on providing the best customer service possible.  Compensation for this position is $16 per hour.

Major Duties and Responsibilities:

•    Greet clients (students), swiping them in, and identifying/assisting with their needs and communicate with students in-person and through email.
•    Utilize the ULC website when students arrive for their appointments (check-in)/ check-out students when leaving.
•    Monitor the ULC website appointment schedule to ensure there are no double-booked appointments or other irregularities.
•    Manage the ULC wait list, calling students on the list if a tutoring appointment becomes available.
•    Make sure that tutors and students have enough supplies (pencils, paper, white erase markers, etc.), and that the ULC is neat and tidy at all times. 
•    Uphold ULC procedures and policies.
•    Assist administrators with various tasks upon request.

Qualifications:

•    Prior receptionist/customer service experience is a plus.
•    Excellent communication and customer service skills -- candidates should be outgoing, friendly, cooperative, and have the ability to work well independently and as a team.
•    Reliability - must come to work on time and complete all tasks as directed; detail oriented.
•    Proactive- actively seeks out additional tasks when available. 
•    Strong work ethic – fully committed to creating a positive experience for all who enter the ULC; proactive and diligent in their work.
Skills:
•    Customer Service, Communication, Intercultural Proficiency, Proficient in using Microsoft suite (I.e.-Outlook, WORD, Excel etc.)

In addition to completing the online student employment application, interested students should also complete the front desk application Front Desk_Application_UpdatedMay2024.pdf  and e-mail their resume to [email protected].  Applications are being reviewed for the 24-25 Academic Year.
 

Title:  Tutor

Campus:  Queens

Department: University Learning Commons (ULC)

Student Requested:  Work Study 

Job ID:  S01969-141T

Provide academic support and tutoring to St. John’s University students with a goal of clarifying learning obstacles. Provide referrals to other support services on campus. Tutoring sessions are offered both in-person and remotely. Tutors must work at least 6 hours per week. Day, evening, and Sunday hours are available. Tutors are needed in all subjects, with a high need for Math, Biology, Chemistry, Physics, Accounting, Economics, Computer Science, Pharmacy, and Nursing.  Compensation for this position is $16.50 per hour.

Job description:
•    Attend tutor training to earn National Tutoring Association (NTA) certification. Also participate in departmental training as offered.
•    Meet with students individually or in small groups to provide academic assistance & support.
•    Establish relationships with students and serve as a resource for other campus support.
•    Maintain an up-to-date schedule of work hours per week.
•    Keep regular and accurate records of tutoring sessions. 
•    Assist with departmental needs during downtime (i.e.- outreach, data collection, marketing efforts on social media etc.).
•    Assist in the co-facilitation of workshops geared to promote positive study skills and habits.
•    Read and respond to emails as well as submit required paperwork in a timely fashion (i.e.-time sheets, schedules, client report forms etc.).
•    Remain in good academic and judicial standing at the University.

Qualifications:
•    Overall or Major GPA of 3.80 (exceptions will be made on a case-by-case basis)
•    Must be a sophomore or higher grade level.
•    Obtain two (2) letters of recommendation from a St. John’s University faculty member. 
•    One of the letters must be from a professor who has taught you in the subject you wish to tutor.
•    The second letter may be from a professor in the same subject area or from a professor who has taught you in any subject.
•    Attach and send an “unofficial” transcript (grade record) with your application. (Found on UIS/Student/Student Records/Academic Record/Unofficial Transcript)
•    Must have an operational computer with webcam and reliable internet connection (for online).
•    Strong interpersonal and communication skills.
•    Reliability and a strong work ethic.
•    Patience and a desire to help others succeed.

In addition to completing the online student employment application, please complete the Tutor_Application_UpdatedMay2024.pdf  Along with the completed application, please email your resume and transcripts to [email protected]

*Please note that we are recruiting for AY 24-25.
 

Title:  Student Worker

Campus: Queens

Student Requested:  College Work Study 

Job Purpose:  Support to Purchasing department for the year-end close, summer and academic year. 

Job ID:  S01969-302P

Salary:  $16 p/h

Job Responsibilities: 

• Assist with calling the vendors to request invoices, faxing, and sorting mail, filing correspondence, stuffing envelopes and making copies.
• Help with check requisition cover page print for PO invoices
• Data entry into a Microsoft Excel spreadsheet.
• Make suggestions on how to streamline a process or task that is manual.
• Build and review packets for the department.
• Other administrative duties or special projects as assigned. 

Equipment Used: 

• Computers, fax machine, photocopier and scanner.

Qualifications: 

• Good computer skills (Microsoft Word and Excel).
• Excellent communication skills and detail oriented. 
• The ability to handle confidential matters and to be professional. 
• Ability to work well with others.
• Willingness to tackle new projects.
• Ability to work between 15 – 20 hours per week and during the summer.
• Flexible schedule from 8:30am-4:30pm

Skill Development Areas: 

• Listening, Customer Service, Time Management, Multitasking, Communication, Intercultural proficiency.

In addition to completing the online student employment application, interested students should also send their cover letter, statement of availability (days & times) and resume to Stephen Albert at [email protected] or Rocky Nath at [email protected]

Title:  Student Worker – College of Pharmacy & Health Sciences Dean’s Office

Campus:  Queens

Student Requested:  Student Worker

Salary:  $16 p/h

Job ID:  S01969-582

Job Purpose:  Under the supervision of Assistant Director for Administration & Student Activities, the student worker will assist with day to day operations of the office between the hours of 8:30am – 4:30pm (Mondays through Thursday) an 8:30am – 3pm (Fridays).  The student will greet students, faculty administrators, alumni and preceptors and appropriately direct them to the right office.  

Job Responsibilities:  

•    Excellent communication skills: both verbal and written.
•    Covering the front desk by answering phone, routing messages and greeting visitors.
•    Answers basic questions about college programs and make referrals to departments as necessary. 
•    Distribute mail twice a day.
•    Helps to maintain inventory of supplies.
•    Assist with mailings and other projects as needed.
•    Makes copies, file and do other office support tasks as necessary.
•    Enter data efficiently and accurately.
•    Posts fliers and signage around the building.
•    Performs other duties as assigned.

Equipment Used:

•    Computers, fax machine, photocopier, scanner, and swipe technology.

Qualifications:

•    Excellent computer skills and experience posting a variety of content across different platforms.
•    Attention to detail and an ability to think creatively and efficiently while maintaining organization.
•    Ability to handle sensitive matters in a professional manner. 
•    Related work experience preferred. 
•    Ability to work at least 10 hours per week.
•    Ability to work well with others.
•    Willingness to tackle new projects and take initiative.

Skill Development Areas:

•    Communication, Time Management, Multitasking

**Students currently enrolled in any of the programs within the College of Pharmacy and Health Sciences are not eligible to apply for this position**

In addition to completing the online student employment application, interested students should also send a copy of their cover letter, resume, and class schedule to Diana J. Patino at [email protected].
 

Title  Student Worker

Campus:  Queens

Student Requested:  College Work Study

Job ID:  S01969-129

Salary:  $16 p/h

Job Purpose:  Student Workers at the Center for Student Success are part of a vibrant and visible team in a fast-paced office setting dedicated to serving first-year students.  Individuals will support the Center by providing front office coverage and assist with various office projects as needed.  Specifically, we seek an individual proficient with social media platforms, such as Instagram to work with the team on posting student-relevant content.

Job Responsibilities: 

•    Assist with answering telephones, running errands on campus, making copies, etc.
•    Greet office guests, answer questions and direct students to the proper individual(s).
•    Work with the administration to draft and post content such as stories, videos, etc. via social media to communicate both important and fun information to students.
•    Represent the Center at various on campus student events.
•    Deliver student correspondence to the Resident Village and/or classrooms.
•    Data entry using Microsoft Excel.
•    Other administrative duties or special projects as assigned.

Equipment Used: 
 
•    Computer, photocopier, scanner, phone.

Qualifications:

•    Microsoft Word, Excel, PowerPoint, social media proficiency (Instagram).
•    Strong communication skills, enthusiasm and the ability to professionally represent the University are major requirements.

Skill Development Areas:

•    Listening, customer service, time management, multitasking, and communication.

In addition to completing the online student employment application, students should send a copy of your resume to Dr. Charles C. Pizzo at [email protected]
 

Title:  Student Worker

Campus:  Queens

Student Requested:  College Work Study

Office:  Graduate Admission

Job ID:  S01969-154

Salary:  $16 p/h

Description of Services Provided by the Department:  Assist students/applicants with their applications/enrollment to graduate programs

Job Purpose:  

The purpose of this position is to help represent the five schools of St. John’s University (St. John’s College of Liberal Arts and Sciences, Collins College of Professional Studies, Tobin College of Business, College of Pharmacy and Health Sciences, and the School of Education), that the Office of Graduate Admission oversees.

The student will learn the functions of an admissions office and will work closely with the other Student Workers, the Team Leader, processors, counselors, and Assistant and Associate Director of Graduate Admission. They will learn the benefits of cooperative dealings with other offices and personnel while answering emails and phone calls and will provide customer service to students who visit the office. They will also help create posts on the Office of Graduate Admission email/social media accounts.

Job Responsibilities:  

•    Assist Graduate Admission in coordinating office procedures and activities
•    Oversee communications and questions with prospective students
•    Complete daily, weekly, and monthly tasks as assigned by the Student Worker Team Leader or by the Associate Director of Graduate Admission
•    Participate and attend student staff meetings and trainings 
•    Support marketing efforts, promotional campaigns, and events for the Office of Graduate Admission through social media, specifically on Facebook, Twitter, and Instagram, including Canva and LinkTree platforms. 
•    Update files and materials as needed.
•    Provide coverage for the department as needed.

Equipment Used:

•    Computers, Phone, fax machine, photocopier, scanner, cameras, etc.

Qualifications:  

•    Related work experience preferred. 
•    Excellent communication skills and customer service skills.
•    Ability to work well with others.
•    Excellent computer skills and experience posting a variety of content across different social media platforms.
•    Knowledge of St. John’s University.
•    Ability to handle sensitive matters in a professional manner. 
•    Experience with Slate preferred.
•    Willingness to participate in new projects.
•    Experience with graphic design and social media (Photoshop, Canva, etc) desired, but not required.

Skill Development Areas:

• Social Media, Communication, Time Management, Multitasking, Admission

Physical Demands: 
•    Ability to lift and carry items over 50 pounds
•    Ability to work in office

Dates of the position: 
•    Start date: Fall 2024. End date: Academic year (Fall 2024-Spring 2025) with the possibility of returning the following academic year.
•    Students must be available at least one week before and one week after the beginning/end of the semester for training.
•    Hours per week: Approximately 15 hours (may include breaks, but excludes university holidays, and weekends)

In addition to completing the online student employment application, please send a copy of your resume and a cover letter to Marissa Alperin at [email protected]
 

Title:  Student Worker

Campus:  Queens

Student Requested:  College Work Study

Job ID:  S01969-179

Salary:  $16 p/h

Job Purpose:  The student will provide clerical support, research and basic accounting duties to the Internal Audit department.  

Job Responsibilities:  

•    Handle highly sensitive matters with utmost confidentiality
•    Compile, organize and maintain records updated for easy access
•    Type documents and correspondence and make phone calls as needed
•    Assist with the creation and maintenance of databases and Excel spreadsheets
•    Participate in assignments as needed from start to completion
•    Perform analysis, calculations, verifications, and prepare written summaries
•    Examine accounts, research discrepancies, and reconcile balances
•    Research and compile information, reports and summaries
•    Review files and records to resolve discrepancies related to various transactions
•    Assist in coordinating with other departments to obtain information and to resolve numerous questions related to various transactions
•    Learn University policies and procedures in related areas
•    Perform other office duties as assigned, including filing, scanning, etc.

Equipment Used: 

•    Computers, fax machine, photocopier, scanner.

Qualifications:  

•    Ability to communicate effectively, verbally, and in writing
•    Ability to prioritize, work independently and mange time effectively
•    Ability to identify issues and provide solutions
•    Basic understanding of Microsoft Excel, Word, and the Internet
•    Ability to handle sensitive matters in a professional manner. 
•    Attention to detail
•    Adaptable and able to work collaboratively
•    Ability to work between 10-20 hours per week during the fall semester

Skill Development Areas:

•    Analytical attention to details, along with the ability to sort and manage data for problem solving

In addition to completing the online student employment application, students must also send a copy of their resume to Mr. Jorge Osorio at [email protected]
 

Title: Community Outreach & Education Assistant

Campus: Queens

Student Requested: Work Study 

Job ID: S01969-442C

Job Purpose: The Community Outreach & Education Assistants (COEA) will work directly with the Director of Student Services, Dan Napolitano for 10 hours per week to conduct outreach and financial-themed education for 1) The Tobin student population 2) the broader St. John’s student community and 3) possibly extern service-centered communities such as K12 education (earliest Spring 2025). This student team will determine and design subject areas with examples of possible topics including “From FAFSA to Loan Payments - Understanding the Cost of College” or “Top Tips for Starting Your Own Business.” 

Job Responsibilities:
• Students will propose, research, and design education for both on-line and inperson audiences
• Work may include video editing, information tabling throughout campus, and workshop presentations.
• This is the first year of this effort, so emphasis will be placed on developing a format and style of delivery and scope of topics to be explored. 

Equipment Used:  Computers, cell phones or cameras, video editing software

Qualifications:
• Dedicated and reliable
• Education experience (educator majors with business interest welcome to apply)
• Experience with content creation (digital photography and video, gifs and memes, editing software, social media)
• Excellent communication skills and detail oriented
• Ability to work well with others
• Available to work 10 hours per week anytime between 8:30AM – 4:30 PM Monday through Friday / minimum 5 hours for in-person collaboration in Queens / 5 hours for research and development can be independent.
• Occasional travel between Queens and Manhattan campuses with the Director of Marketing & Communications via public transportation
• Seeking diverse perspectives from variety of majors and minors
• Ability to clearly explain business concepts to non-business audience

Preferred: Basic video editing proficiency

Skill Development Areas: Marketing, Digital Photography, Communications, Listening, Customer Service, Time Management, Multitasking, Intercultural Proficiency, Student learning

In addition to completing the online student application, students should send a copy of their resume to Dan Napolitano at [email protected].
 

Title:  Student Worker

Campus:  Queens

Student Requested:  College Work Study

Job ID:  S01969-421R

Job Purpose:  This position is to provide clerical support to the Director of the Mattone Family Institute for Real Estate in the School of Law.  The college work study candidate will interact with Law School Faculty and Administration.  The opportunity is available during the summer and academic year.    

Job Responsibilities:  

•    General typing, faxing, filing, copying, scanning, running errands, etc.
•    Accurate data entry into Microsoft Excel spreadsheets and online software
•    Answer telephones, when necessary, as well as take messages.
•    Assist with special projects and other duties as assigned by the Director.

Equipment Used:  

•    Computer, fax machine, photocopier and scanner.

Qualifications:  

•    Ability to work 8-12 hours per week.
•    Ability to work well with others and provide good customer service
•    Proficient in Microsoft Applications: Excel, Word, and PowerPoint
•    Excellent communication skills, both oral and written
•    Familiarity with office equipment
•    Willingness to undertake projects as assigned
•    Handle confidential material in a responsible manner

Skill Development Areas:

•    Customer Service, Time Management, Multitasking, Communication

In addition to completing the online student application, students must send a copy of your resume with cover letter Robert Sein, Director of the Mattone Institute, at [email protected]
 

Position:  College Work Study

Department:  Student Financial Services – Pell Verification

Location:  Queens Campus, Newman Hall

Job ID:  S01969-152P

Purpose/role of position within organization:  The student worker serves as an integral part of the Student Financial Service area by providing quality customer service to students, assisting staff and administrators, and communicating regularly with other departments throughout the university.

Job Responsibilities:  Student will assist in the following:

•    Assist staff in answering calls from the CSC
•    Review documents submitted to ensure accuracy
•    Prepare and mail Verification Request cards as needed
•    Collate and fold letters for mailing
•    Alphabetize all documentation as needed
•    Review Extender to insure documents have been imaged

Qualifications:  
•    Must be a full time student in good academic standing (2.0 GPA)
•    Previous office and administrative experience preferred 
•    Must have strong communication skills and the ability to communicate effectively with peers, supervisors, staff and other individuals 
•    Must feel comfortable working independently 
•    Proficient with computers and in Microsoft Office programs (Word, Excel, PowerPoint, Outlook)
•    Willingness to tackle new projects
•    Ability to work between 15-20 hours per week and available during winter/summer breaks

Length of employment:  Position is an available employment throughout the entire year from June to July.

Evaluation of student’s performance will be completed once a semester and meetings will be held throughout academic year to discuss office policy and other important information.

Interested students should apply through the online Student Employment application in addition to sending their cover letter and resume to Mrs. Kerri Scianna at [email protected]

Position:  Student worker – Student Financial Services - Endowments/Scholarships

Classification of Position:  College Work Study 

Job ID:  S01969-152E

Location:  Queens - Newman Hall

Purpose/role of position:  The student worker serves as an integral part of the Student Financial Service area by providing quality customer service to students, assisting staff and administrators, and communicating regularly with other departments throughout the university.

Job Responsibilities:  Student will assist in the following:

•    Preparing and filing files
•    Typing
•    Assemble mailings
•    Review rosters to confirm awards
•    Post awards, i.e., scholarships, GA awards, grants, vouchers, religious
•    Review all documents for accuracy, GA agreements, EPCF forms
•    Update information in Banner
•    Review lists for VA students, update VA students’ files and on Banner
•    Review and organize all in coming documents for student status i.e., are they registered and confirmed, can their awards be posted based on documentation on file, make changes and note on Banner as necessary.
•    Keeping all binders up to date – by semester, alphabetized, by last name
•    Preparing new binders and filing previous semester files in folders
•    Transporting inter-office mail to and from Bent 
•    Taking phone messages when staff is out of the office
•    Assisting staff and administrators as needed

Qualifications:  

•    Must be a full time student in good academic standing (2.0 GPA)
•    Previous office and administrative experience preferred 
•    Must have strong communication skills and the ability to communicate effectively with peers, supervisors, staff and other individuals 
•    Must feel comfortable working independently 
•    Proficient with computers and in Microsoft Office programs (Word, Excel, PowerPoint, Outlook)
•    Willingness to tackle new projects
•    Ability to work between 15-20 hours per week and available during winter/summer breaks

Length of employment:  Position is an available employment throughout the entire year from June to July.

Evaluation of students will be completed once a semester and meetings will be held throughout academic year to discuss office policy and other important information

In addition to completing the online student employment application, interested candidates must also submit their cover letter, resume, and class schedule to Mrs. Kerri Scianna at [email protected]
 

Title:  Tutor

Campus:  Queens 

Department: University Learning Commons (ULC)

Student Requested:  Regular Student

Job ID:  S04048-141

Provide academic support and tutoring to St. John’s University students with a goal of clarifying learning obstacles. Provide referrals to other support services on campus. Tutoring sessions are offered both in-person and remotely. Tutors must work at least 6 hours per week. Day, evening, and Sunday hours are available. Tutors are needed in all subjects, with a high need for Math, Biology, Chemistry, Physics, Accounting, Economics, Computer Science, Pharmacy, and Nursing.   Compensation for this position is $16.50 per hour.

Job description:
•    Attend tutor training to earn National Tutoring Association (NTA) certification. Also participate in departmental training as offered.
•    Meet with students individually or in small groups to provide academic assistance & support.
•    Establish relationships with students and serve as a resource for other campus support.
•    Maintain an up-to-date schedule of work hours per week.
•    Keep regular and accurate records of tutoring sessions. 
•    Assist with departmental needs during downtime (i.e.- outreach, data collection, marketing efforts on social media etc.).
•    Assist in the co-facilitation of workshops geared to promote positive study skills and habits.
•    Read and respond to emails as well as submit required paperwork in a timely fashion (i.e.-time sheets, schedules, client report forms etc.).
•    Remain in good academic and judicial standing at the University.

Qualifications:
•    Overall or Major GPA of 3.80 (exceptions will be made on a case-by-case basis)
•    Must be a sophomore or higher grade level.
•    Obtain two (2) letters of recommendation from a St. John’s University faculty member. 
•    One of the letters must be from a professor who has taught you in the subject you wish to tutor.
•    The second letter may be from a professor in the same subject area or from a professor who has taught you in any subject.
•    Attach and send an “unofficial” transcript (grade record) with your application. (Found on UIS/Student/Student Records/Academic Record/Unofficial Transcript)
•    Must have an operational computer with webcam and reliable internet connection (for online).
•    Strong interpersonal and communication skills.
•    Reliability and a strong work ethic.
•    Patience and a desire to help others succeed.

In addition to completing the online student employment application, please complete the Tutor_Application_UpdatedMay2024.pdf  Along with the completed application, please email your resume and transcripts to [email protected]

*Please note that we are recruiting for AY 24-25.

Title:  Student – Team Leader

Campus:  Queens

Student Requested:  Regular Student Worker (preferably a graduate student)

Job ID:  S00741-154

Salary:  $16 p/h

Description of Services Provided by the Department:  Assist students/applicants in their applications/enrollment to graduate programs

Job Purpose:  The purpose of this position is for the student to help centralize and represent the five schools (St. John’s College of Liberal Arts and Sciences, Collins College of Professional Studies, Tobin School of Business, College of Pharmacy and Health Sciences, and the School of Education) the Office of Graduate Admission oversees.  The student will learn the functions of an admission office and will work closely with the Assistant Director, counselors, and processors of the graduate team.  They will learn the benefit of cooperative dealings with other offices and personnel while answering emails and phone calls and will providing customer service to students who visit the office. They will also learn how to supervise other student workers and help manage the Office of Graduate Admission email/social media accounts.

Job Responsibilities:  

•    Assist Graduate Admissions in coordinating office procedures and activities
•    Oversee communications and questions with student staff and prospective students
•    Manage and disperse tasks for student workers to complete daily, weekly, and monthly
•    Run student staff meetings and trainings 
•    Responsible for creating the student worker schedule for the Fall and Spring semesters, as well as for Winter and Summer breaks (if applicable)
•    Attend weekly social media and one-on-one meetings with the Assistant Director of Graduate Admission
•    Support and run all marketing efforts and promotional campaigns for the Office of Graduate Admission through social media, specifically on Facebook, Twitter, and Instagram, including Canva and LinkTree platforms. 
•    In charge of scheduling content and publishing materials for events and programs across different platforms on social media for the Office of Graduate Admission.
•    Update files and materials in graduate admission as needed.
•    Provide coverage for Department Secretary as needed.
•    Attend recruitment events in person and virtually as needed.

Equipment Used:  

•    Computers, Phone, fax machine, photocopier, scanner, cameras, etc.
Qualifications:  
•    Related work experience preferred. 
•    Excellent communication skills and customer service skills.
•    Ability to work well with others.
•    Excellent computer skills and experience posting a variety of content across different social media platforms.
•    Knowledge of the 5 schools at St. John’s University.
•    Ability to work at least 10 hours per week.
•    Flexible schedule: ability to assist with events when applicable.
•    Ability to handle sensitive matters in a professional manner. 
•    Experience with Unibuddy and Slate preferred.
•    Willingness to tackle new projects and take initiative.
•    Experience with graphic design and social media (Photoshop, Canva, etc) desired, but not required.

Skill Development Areas:

• Social Media, Communication, Time Management, Multitasking, Admissions

Physical Demands:

•    Ability to lift and carry items over 50 pounds
•    Ability to work in office

Dates of the position: 

•    Start date: Fall 2024. End date: Academic year (Fall 2024-Spring 2025) with the possibility of returning the following academic year.
•    Student will need to be available at least one week before and one week after the beginning/end of the semester for training.
•    Hours per week: Minimum of 10 hours (may include breaks, but excludes university holidays, and weekends).

In addition to completing the online student employment application, please send a copy of your resume and a cover letter to Marissa Alperin at [email protected]
 

Title:  IT Student Worker – Technology Commons

Campus:  Queens

Student Requested:  Regular Student

Job ID:  S02183-227

Job Purpose:   As a student worker in the Technology Commons, you play a crucial role in providing technical assistance and support to fellow students. Your contributions help support a collaborative and welcoming atmosphere within the Technology Commons.

Start date:  Fall 2024

Salary:  $16.10 p/h

Job Responsibilities:

•    Policies: Enforce St. John’s University Computer and Technology Commons Policies.
•    3D Printing Support: Assist students, faculty and staff with 3D modeling and printing using the 3D printers available in the Technology Commons 3D Printer Lab. Provide one on one guidance to students on 3D printing design and sending designs via the 3DprinterOS platform. 
•    3D Printer Troubleshooting and Repairs: Basic 3DPrinter Support. 
•    3D Creative Tools: Provide guidance on using 3D modeling software tools such as Tinkercad, and Autodesk Fusion 360. 
•    Gaming Troubleshooting: Help fellow students with gaming software-related tasks and report any issues with gaming computers. Smooth Gaming Experience: Address other software-related issues to ensure an optimal gaming experience for students. 
•    Reporting and Inventory: Use Outlook, Teams, Word, and Excel for Technology Commons reporting and inventory. 
•    Maintenance and Cleanliness: It is essential to keep the labs clean and organized. You will be expected to vacuum and wipe down surfaces.

Equipment Used:

•    Computers (desktop and laptop), photocopier, scanners, swipe technology, printers

Qualifications:

•    3D modeling and 3D printing skills.
•    Electronic gaming knowledge.
•    Strong interpersonal skills are evidenced by the ability to work cooperatively and maintain effective working relationships with colleagues, faculty, staff, and students. Ability to work as part of a team.
•    Strong work ethic.
•    Attention to detail.
•    Excellent communication (verbal/written) and problem-solving skills. 
•    Excellent computer skills (i.e. Microsoft Office, Excel).
•    Flexible schedule – up to 15 hours per week
•    Work schedule is Monday – Friday, with the understanding that you may be asked to assist with evening and weekend events.

Skill Development Areas:   Technical Skills, Problem Solving, Analytical, Customer Service, Interpersonal Skills, Communication, Written Communication, Teamwork, Quality Management, Intercultural Proficiency, and Time Management

Unusual Physical Demands:

• May be asked to lift items from time to time; must be able to lift up to 30 pounds.

In addition to completing the online student application, students must send a copy of your resume to Theresa Cruz-Gomez at [email protected]

Title: Graduate Tutor 

Campus: Queens 

Department: University Learning Commons (ULC)

Student Requested: Regular Student

Job ID:  S04048-141G

Provide academic support and tutoring to St. John’s University students with a goal of clarifying learning obstacles. Provide referrals to other support services on campus. Tutoring sessions are offered both in-person and remotely. Tutors must work at least 6 hours per week. Day, evening, and Sunday hours are available. Higher level Tutors are needed in many subjects, with a high need for Math, Biology, Chemistry, Physics, Accounting, Economics, Computer Science, Pharmacy, and Nursing. Compensation for this position is $17.50 per hour. 

Job description:

· Attend tutor training to earn National Tutoring Association (NTA) certification. Also participate in departmental training as offered.

· Meet with students individually or in small groups to provide academic assistance & support.

· Establish relationships with students and serve as a resource for other campus support.

· Maintain an up-to-date schedule of work hours per week.

· Keep regular and accurate records of tutoring sessions.

· Assist with departmental needs during downtime (i.e.- outreach, data collection, marketing efforts on social media etc.).

· Assist in the co-facilitation of workshops geared to promote positive study skills and habits.

· Read and respond to emails as well as submit required paperwork in a timely fashion (i.e.-time sheets, schedules, client report forms etc.).

· Remain in good academic and judicial standing at the University. Qualifications:

· Overall or Major GPA of 3.80 (exceptions will be made on a case-by-case basis)

· Must be an SJU graduate student.

· Obtain two (2) letters of recommendation from a St. John’s University faculty member.

· One of the letters must be from a professor who has taught you in the subject you wish to tutor.

· The second letter may be from a professor in the same subject area or from a professor who has taught you in any subject.

· Attach and send an “unofficial” transcript (grade record) with your application. (Found on UIS/Student/Student Records/Academic Record/Unofficial Transcript)

· Must have an operational computer with webcam and reliable internet connection (for online).

· Strong interpersonal and communication skills.

· Reliability and a strong work ethic.

· Patience and a desire to help others succeed.

In addition to completing the online student employment application, please complete the Tutor_Application_UpdatedMay2024.pdf  Along with the completed application, please email your resume and transcripts to [email protected] 

*Please note that we are recruiting for AY 24-25

Title: Graduate Tutor 

Campus: Queens 

Department: University Learning Commons (ULC)

Student Requested: Graduate Student Work Study 

Job ID:  S01969-141G

Provide academic support and tutoring to St. John’s University students with a goal of clarifying learning obstacles. Provide referrals to other support services on campus. Tutoring sessions are offered both in-person and remotely. Tutors must work at least 6 hours per week. Day, evening, and Sunday hours are available. Higher level Tutors are needed in many subjects, with a high need for Math, Biology, Chemistry, Physics, Accounting, Economics, Computer Science, Pharmacy, and Nursing. Compensation for this position is $17.50 per hour. 

Job description:

· Attend tutor training to earn National Tutoring Association (NTA) certification. Also participate in departmental training as offered.

· Meet with students individually or in small groups to provide academic assistance & support.

· Establish relationships with students and serve as a resource for other campus support.

· Maintain an up-to-date schedule of work hours per week.

· Keep regular and accurate records of tutoring sessions.

· Assist with departmental needs during downtime (i.e.- outreach, data collection, marketing efforts on social media etc.).

· Assist in the co-facilitation of workshops geared to promote positive study skills and habits.

· Read and respond to emails as well as submit required paperwork in a timely fashion (i.e.-time sheets, schedules, client report forms etc.).

· Remain in good academic and judicial standing at the University. Qualifications:

· Overall or Major GPA of 3.80 (exceptions will be made on a case-by-case basis)

· Must be an SJU graduate student.

· Obtain two (2) letters of recommendation from a St. John’s University faculty member.

· One of the letters must be from a professor who has taught you in the subject you wish to tutor.

· The second letter may be from a professor in the same subject area or from a professor who has taught you in any subject.

· Attach and send an “unofficial” transcript (grade record) with your application. (Found on UIS/Student/Student Records/Academic Record/Unofficial Transcript)

· Must have an operational computer with webcam and reliable internet connection (for online).

· Strong interpersonal and communication skills.

· Reliability and a strong work ethic.

· Patience and a desire to help others succeed.

In addition to completing the online student employment application, please complete the Tutor_Application_UpdatedMay2024.pdf  Along with the completed application, please email your resume and transcripts to [email protected] 

*Please note that we are recruiting for AY 24-25