Residence Life

At St. John’s, we take full advantage of our financial and metropolitan resources—passing these benefits along to students who live on campus.  For instance, we offer discounted tickets to major New York City events including Yankee games, museums, and Broadway shows. The living conditions you’ll find at St. John’s are second to none. We offer:

Internet Access

Rooms are equipped with Wireless Access Points to connect to Wi-Fi, ensuring internet access to all of your devices.

For assistance connecting to SJUMobile, please visit: www.stjohns.edu/IT or call 718-990-5000.

Campus Dining

Campus Dining offers students a number of dining options and healthy choices. Montgoris Dining Hall is an all-you-care-to-eat facility conveniently located in the center of the Queens campus. Here, you can help yourself to an assortment of fresh food, including grilled specials, pasta, Asian dishes, salads, sandwiches and enticing entrees. Find out more about the Meal Plan options at St. John's.

Safety and Security

A security desk is located in the lobby of each residence hall, which is staffed 24 hours a day, 7 days a week, to ensure the safety and identification of those entering and leaving the building. Each time a resident enters a building, students present their StormCard at the front desk. Commuter students must be accompanied by their residential host, show their storm card, and sign-in to the building. Every room is equipped with state-of-the art life protection systems, including fire sprinklers. St. John’s also has its own on-campus security force, which is in direct contact with the New York Fire Department and the New York Police Department. Additionally, emergency call boxes are always nearby. To contact the Public Safety office, call 718-990-6281 or 718-990-5252 in the event of an emergency.

Laundry and Vending Machines

Each hall offers residents free access to washers and dryers, located in the basement of the building. If a washer or dryer malfunctions, please inform your residence hall staff immediately or Contact ASI at 1-800-734-8851, or visit http://servicerequest.coinmach.com/. Vending machines are also located in the basement and in some lounges of each residence hall.

Housekeeping

The cleanliness of the residence halls is very important to all residents and staff. Housekeeping is responsible for the cleanliness of the common areas of the building (e.g., hallways, lounges, stairwells). Residents are responsible for the cleaning of their own suites/rooms, including their bathrooms. As a community member, you have the right and responsibility to help keep your residence hall clean and orderly. .You also have the opportunity to report concerns about cleanliness to your residence hall staff. Ongoing concerns about the condition of common area facilities should be reported promptly to your Residence Director.

Maintenance

The university provides maintenance and repair services to all residence halls and apartments.It is important that you request repairs on a regular and timely basis, so that we may properly maintain our facilities. If you have a maintenance request or other concern regarding the physical upkeep of your room/suite (plumbing problem, broken heater, broken dresser, light bulb replacement, etc.) you should complete a Facilities Work Order Request. You may also contact Facilities Services at 718-990-6254. After office hours, emergency maintenance problems should be reported immediately to Public Safety at 718-990-6281.

Parking

Residents must purchase a Resident Parking Permit from Public Safety in order to park a car on campus. Only residents in their junior or senior year and graduate and law students are permitted to purchase residential parking stickers. Parking stickers are limited in availability and sold on a first-come, first-served basis. Please know that limited parking is available, but parking is not guaranteed. Overnight guests who are parking with vehicles must obtain a temporary parking pass from Public Safety.

Exercise and Recreational Sports

Campus Recreation offers on-campus weight and exercise rooms, fitness classes, and personal training. Students can also take advantage of the many intramural and club sports organized each semester. You can enjoy live broadcasts of St. John’s athletic teams as they compete in the Big East. The Henley Road Complex also features a fitness room.

Summer Storage

Due to summer conferences and space limitations, St. John’s is not able to store anything over the summer. Please check out summer storage places in the area.

• For student-friendly storage of boxes and for other small items, please see Collegiate Storage and Rental.
• For more traditional storage and for storage of larger items (i.e. furniture), please see Public Storage.

Please note that St. John’s does not take responsibility or liability for these places but only offers them as some possible suggestions.

Fire Safety

Please see Public Safety's important message regarding kitchen cooking and fire safety (PDF). 

Please keep the Student Emergency Brochure (PDF) handy so you will know how to respond in the event of a problem.

Public Safety Contact Information:

• Queens Campus - Emergency Number: Ext. 5252
• Staten Island Campus - Emergency Number: Ext. 4487
• Manhattan Campus - Public Safety Front Desk: 212-277-5155
• Oakdale Campus - Public Safety Officer on Duty: 718-374-1435

Important Links:

• University Closing Procedures
• Emergency Planning Information

In Case of Emergency

If a fire alarm is activated or Public Safety initiates an emergency evacuation of your building:

• Stay calm and do not panic.
• Proceed to the closest emergency exit. Do not take the elevator.
• Follow instructions of Public Safety Officers and Emergency Evacuation Volunteers (EEVs).
• Once outside the building, continue to follow the directions of Public Safety Officers who will direct you to an assembly area.

Hurricane Preparation

For more information about what you need to know about hurricanes in New York City, please visit Know Your Zone (NYC.gov).

• All furniture, including beds, should be pulled away from the windows whenever possible. Electronic devices should be kept off the floor, preferably in a closet. All electrical items should be unplugged, except refrigerators.
• Since the floors can get wet, all articles such as shoes, rugs, clothes, bags, suitcases, etc., should be placed off the floor on closet shelves or in dresser drawers.
• All loose objects should be placed in drawers or closets. Papers, books, etc., should not be left on the tops of desks or dressers.
• Valuables should be placed in closets or dresser drawers. All doors should be locked when the occupants are not in the room or apartment.
• During the peak of the storm, electronics including computers and televisions should be disconnected from electric outlets, cable TV jacks, and elevated above floor level.
• Make sure all windows are closed tightly. Do not open or “crack” windows in attempt to “equalize” or “balance” pressure within the room or building. Opening windows does not help with pressure. This only creates additional forces inside the building which can lead to structural damage. Open all blinds (regardless of style) and curtains. This is to permit as much light as possible to enter the room in the event of a power loss and to minimize damage should window breakage occur. Do not tape windows or modify or cover windows in any manner without permission from Residence Life Staff.
• Any student who owns a car should see that the emergency brake is set. If you have an automatic, make sure the car is in park. If you have a manual (stick-shift), you should put the car in reverse gear. All windows should be closed and the car locked. All cars must remain in assigned parking areas.
• Each student should provide their own flashlight in case of power failure. Do not use candles under any circumstances; fire is uncontrollable during a hurricane.
• Students should provide themselves with necessary food items for a three-day period. Items that do not require cooking or refrigeration are usually best.

Procedures During a Hurricane:

• It is essential that all residents stay indoors throughout the entire hurricane or other emergency situation.
• Students should remain away from danger areas, such as the glass windows and doors in the lobby areas of the halls or the living rooms of suites.
• Students should not attempt to open windows or doors to see what is happening outside.
• Report all accidents, injuries, broken windows or excessive water to the Resident Assistant, Residence Director, or Public Safety.
• Cell phone calls should be made only in case of emergency, such as those mentioned above.
• Whenever possible food service facilities will be open. Students are encouraged to provide for their own food requirements for the initial period of the emergency, usually three days.

SpectrumU

SpectrumU TV is a video streaming service available to resident students  that delivers a wide variety of live TV, entertainment, news and sports programming, including on-demand television shows and movies.

How to Use St. John's SpectrumU (PDF)

Queens Campus

To register an overnight guest, download and log in to the St. John's Connect app using your St. John's user name and password. This is the same user name and password you use to log in to signon.stjohns.edu.

From the app, select Resources > Residence Life > Overnight Guest Registration to register an overnight guest.

Please note: Submissions do not guarantee approval. Submissions must be approved by Public Safety. Registration and pass pickup requires proper identification.

Residence Life is pleased to announce that the Energy Star-rated MicroFridge Combination Appliance is available for rental. This service is provided by University Logistics.

MicroFridge is the original 3-in-1 refrigerator/freezer/microwave combination appliance. It has a 0° real freezer and a state-of-the-art touchpad microwave, all in an Energy Star-rated package that substantially reduces the amount of electricity required to operate the unit.

These units offer more efficient freezer storage space with a separate door offering true freezer capability compared to basic single door units. The units we offer meet all University requirements for energy consumption and space allocation.

To learn more about microfridges, please view this informational video or visit www.mymicrofridge.com. To contact by phone, their call center can be reached at 800-525-7307. Donovan Hall rooms do not have microwaves and refrigerators. All students who rented from University Logistics last year will receive an automatic $10 discount for a repeat order.

Mail Service

Each resuite is issued a mailbox located in the lobby of each residence hall. You will be given a key to access the mailbox. If you receive packages requiring your signature, letters, or packages too large to fit in your mailbox, a notice will be placed in your mailbox. You can retrieve this mail at the ROTC Building Mailroom.

View the mailroom hours of operation »

On-Campus Mailing Addresses

To ensure that your mail is delivered to your residence hall in a timely and efficient manner, please provide your address in this format:

Name
Residence Hall
Building #
St. John's University, Suite & Room No.
Queens, NY 11439-[Building Zip code below]

Off-Campus Mailing Addresses

Henley Road Complex
Student Name
172-14 Henley Road, Apt. (insert apt no. here)
Jamaica Estates, NY 11432

Seton Complex
Student Name
152-11 Union Turnpike, Apt. (insert apt no. here)
Flushing, NY 11367

DePaul Complex
Student Name
147-(insert building no. here) Union Turnpike, Apt. (insert apt no. here)
Flushing, NY 11367

Goethals Avenue
Student Name
164-(insert building no. here) Goethals Avenue
Jamaica, NY 11432

Things to Know About Mold

Molds produce allergens, but like any other allergen, exposed individuals will respond differently. If you are having symptoms you believe may be the result of mold allergens, please visit Student Health Services in DaSilva Hall.

The EPA reports that “there is no practical way to eliminate all mold and mold spores in the indoor environment; the way to control indoor mold growth is to control moisture”. St. John’s University has a Mold Management Plan to identify and treat areas of potential mold growth.

Guidelines for Preventing Mold and Mildew Growth

• REDUCE HUMIDITY
  • Minimize indoor humidity levels during hot and humid weather, by keeping room windows closed, and operating your air conditioners at or above 70° F.
  • Thoroughly dry your personal items.  Do not leave wet or damp clothes, towels or shoes in closets.  Set them out on drying racks until completely dry.
  • Do not place potted plants or any other source of moisture on or around heating and cooling units.
  • Do not block the airflow from your heating or cooling unit.
  • Condensation usually appear on cold surfaces.  Wipe visible condensation with a paper towel and discard in trash.
• REMOVE FOOD SOURCES
  • Mold feeds on dust.  Routinely wipe down dusty surfaces.
  • Maintain good housekeeping practices and clean your room, bathroom, bed linens, clothing and towels regularly.  Please empty your room and bathroom trash on a regular basis, and do not allow trash to accumulate in your room.
• WHEN TO REPORT
  • If you see what you suspect are small amounts of mold, you can clean this with a general household cleaner. 
  • Report larger or recurring mold growth to Facilities Services by calling 718-990-6254, or using the MySJU > How Do I > Submit a Request to Facilities Services.
  • For emergencies involving a plumbing leak or any water infiltration, please call Facilities Services at 718-990-6253 or 718-990-6254 (day) or Public Safety 718-990-6281 (evenings/weekends).

Mold and Mildew FAQ

What are the health effects from mold?
Molds have the potential to cause health problems. Mold exposure can irritate the eyes, skin, nose, throat, and lungs. Molds produce allergens (substances that can cause allergic reactions) and irritants. Inhaling or touching mold or mold spores may cause allergic reactions in sensitive individuals. Allergic responses include hay fever-type symptoms, such as sneezing, runny nose, red eyes, and skin rash.  Molds can also cause asthma attacks in people with asthma who are allergic to mold. For more detailed information consult the Centers for Disease Control and Prevention mold website.

What is the difference between mold and mildew?
Molds include all species of microscopic fungi that grow in the form of multicellular filaments, called hyphae. Molds can thrive on any organic matter, including clothing, leather, paper, and the ceilings, walls and floors of homes with moisture management problems. Mildew refers to certain kinds of mold or fungus.  The term mildew is often used generically to refer to mold growth, usually with a flat growth habit. Mildew often lives on shower walls, windowsills, and other places where moisture levels are high.

What is "black mold"? What is "toxic mold"?
"Black mold" is not a species or specific kind of mold, and neither is "toxic mold."  When the media talk about "toxic mold" and "black mold", they are usually referring to molds that may produce toxic substances called mycotoxins. Often they are referring to a specific mold called Stachybotrys chartarum. For more information, please consult www.epa.gov/mold.

Dear Student,

As we look ahead to Easter Recess (Thursday, April 1st through Monday, April 5th), the residence halls (Queens and Staten Island Campus) and Montgoris Dining Hall (Queens Campus) will remain open, even when classes are not in session. With those added incentives, it makes even more sense to spend your Easter Recess at St. John’s. And, we strongly encourage you to do so.

We are requiring that all St. John’s resident students complete the Easter Recess Plan Form by Friday, March 19th. A form must be received for every student, regardless of your travel plans. Students who do not submit a form will have their StormCards deactivated, will lose access to their residence hall on Wednesday, March 31st at 5pm, and will need to complete the testing, quarantine, and arrival date requirements below to be reactivated.

Should you be planning to leave campus for Easter Recess, please be prepared to follow the instructions below and be advised that the New York State Travel Advisory remains in place. New York State guidance may change again over the coming weeks; if this happens,we will notify you of revisions to the timeline and plan.

Travel Advisory and Quarantine/Testing Requirements

Students traveling from a non-contiguous state (not New York, New Jersey, Connecticut, Pennsylvania, Vermont, and Massachusetts) or from another country may only return to campus on Monday, April 5th from 9am to 2pm. The New York State Travel Advisory requires that students within three days of returning to New York State receive a negative COVID-19 test. If you receive a positive test result you must isolate at home and should not travel to New York. Please notify the Office of Residence Life of your positive result so we can arrange for a latter move in date. In addition, please upload your test results (positive or negative) to the Student Health Portal, Medicat (instructions are below). Students who do not upload their results to Medicat, must quarantine for 10 days, with no exceptions. If your initial COVID-19 test was negative, once you arrive on campus you will be asked to quarantine for four days o that you can comply with the New York State Travel Advisory. On day four of your quarantine, you will be tested again. If your test is negative you will be released from quarantine.

Students who have tested positive in past 90 days

You must comply with the New York State Travel Advisory. If you have tested positive for COVID-19 within 90 days of Monday, April 5th, please contact the COVID-19 hotline at 718-990-2700 and upload your results to Medicat, if you have not done so already. Students who have tested positive in the past 90 days will still need to upload a negative test result prior to entering New York State (NYS), quarantine on campus, and take another test on day 4 of quarantine. In the event there is new guidance from NYS, we will provide new instructions.

Students who have been fully vaccinated for COVID-19

Students who are fully vaccinated for COVID-19 (e.g., two weeks post second dose Pfizer& Moderna; two week post single dose J&J) at the present time, are required to follow the same travel advisory instructions. If this guidance changes, we will provide updated instructions. Please upload your vaccination information to Medicat just in case this guidance changes so we can verify you are completely vaccinated for COVID-19.

Instructions for Uploading Test Results/Vaccinations to Medicat

The instructions to upload the results of your test from home are below:

1. Sign in using your St. John's network credentials at signon.stjohns.edu.
2. If this is your first time logging in, you will be prompted to set up multifactor authentication. Please view the Student Single Sign-On Instructions.
3. For more information, please visit stjohns.edu/IT to view details about Single Sign-On.
4. Once you signed in, click on the icon for Medicat (Student Health Services and Wellness). This should open up Medicat.
5. Once you are in Medicat
6. Select “Upload.”
7. Scroll down to the drop down menu and select type of document you will be uploading, e.g., COVID-19 Negative Test Results.
8. Click “Select File” to browse your computer for the document you will upload and click upload. (You only need to press upload once.)

*Please make sure your test results clearly have your name, the date the test was collected, and the test results.

Students returning from travel to a non-contiguous state will have their StormCards deactivated and be required to quarantine in University housing, in a location determined by the Office of Residence Life. Please be advised that roommates or suitemates that allow unauthorized access to a student to their room will be subject to disciplinary action by the Office of Student Conduct. Since travel plans may be different for each student, it is likely that your quarantine period will need to take place in a temporary assignment. Students should pack with them the items they will need for quarantine before they depart, so that they can go directly into quarantine upon their return on Monday, April 5th. Day 4 testing will be provided for students on campus, free of charge, on Thursday, April 8th. Students with a second negative test result on day 4 will be able to leave quarantine, once an official notification comes from the Office of Residence Life. Students who cannot arrive on Monday, April 5th, must follow the same testing and quarantine requirements, however testing will not be available on campus for those students. Please see the schedule below:

Quarantine Meals

Students in quarantine may only receive meal deliveries prepared by Chartwells and are hand delivered by the Residence Life staff once per day. These meals are covered by the board plan. Outside deliveries are not permitted. Resident students who live off campus will not receive meals and should plan ahead with food, beverages, and snacks to sustain you for the quarantine period.

Travel Reminders

If you plan to fly, please consult your airline first, as most carriers are requiring a negative COVID test prior to travel. Please be mindful of social distancing, continue to avoid large gatherings, and wear a mask (or double mask) to keep yourself and those around you, including your loved ones, safe. Remember to pack what you will need for quarantine upon return if you are traveling to non-contiguous states, as you will not be able to go to your permanent space until the quarantine and testing requirements are complete.

Thank you for your continued cooperation with the processes put in place for the well-being of you, and our community, during these unusual times.

The Office of Residence Life

Eric Finkelstein
Associate Dean of Students / Director of Residence Life
718-990-2417
[email protected]

Krystyna Zappel
Department Assistant
718-990-2417
[email protected]
General Inquiries, Meal Plan Adjustments, Billing Questions

Michelle McCullers
Associate Director of Residence Life
718-990-2417
[email protected]s.edu
Early Arrival Requests, Damage Billing, Facilities Issues, Residency Certification Letters

Dr. Jason Bartlett
Associate Director of Residence Life
718-990-2417
[email protected]
Housing Selection, Room Changes, Meal Plan Adjustments, DePaul Houses

Mary-Elizabeth Sabo
Associate Director of Residence Life
718-990-2417
[email protected]
Residential Programming, RA Selection Process and Supervision

Samuel Baah
Area Director, Founders Village, O’Connor, and Carey Halls
718-990-5581
[email protected]

Richard Sigal
Area Director, Henley Road Complex, Seton Complex, and Goethals Apartments
718-523-7146
[email protected]

Kaicherise Alexander
Residence Director, Century Hall
718-990-5510
[email protected]

Kenneth Bollwerk
Residence Director, Hollis Hall
718-990-5511
[email protected]

Celeste Daniel
Graduate Assistant, DaSilva Hall
718-990-2657
[email protected]

Matthew DiCairano
Graduate Assistant, Donovan Hall
718-990-2408
[email protected]

Bethanie Jones
Graduate Assistant, DePaul Houses
718-990-2417
[email protected]

Joshua Raymond
Graduate Assistant, Carey Hall
718-990-2707
[email protected]