Students walking up stairs

Residence Life

Residence Life aims to develop a residential community that supports and enhances the academic mission of St. John's University and promotes safe, clean and comfortable living environments conducive to learning.

Living At St. John's Guide To Residence Life 2024-25 Housing Agreement Housing Selection Process

As you explore the many benefits of life and learning at St. John’s University, take a look at the advantages of living in University housing in our ultramodern residence facilities: cable-ready with Wi-Fi Internet access and plenty of space, our residence halls offer you the total college experience—varied activities, new friends, and the convenience of being close to class, the library, University support services, and campus recreational facilities.

Statement of Our Community Values

The development of the whole individual is our priority and the foundation of our Residence Life program.  In addition to providing students a place to sleep, Residence Life strives to supplement learning and provide a variety of educational, social and recreational activities.

Becoming a member of the St. John’s residential community provides students the special opportunity to live, learn and grow together. This necessitates the creation of set expectations and community standards in order to develop a respectful, thoughtful, and inclusive educational environment. Our community is a place where a developed sense of integrity and the ability to make good decisions is highly esteemed. It is a place where we celebrate diversity and expressly repudiate discrimination. As we are living together in community, it is essential for each of us to adopt an active understanding of the Residence Life Policies.

The policies are designed to create an optimal living environment for every member of the community and those who visit. The policies establish clear and consistent behavioral expectations. Infractions of these policies will be documented and adjudicated in order to preserve and protect the integrity of our community.

The community values set forth are reflective of the Vincentian Mission of the University. St. John’s University strives to promote justice, instill personal and moral values, and create a healthy learning environment. In the event that a student is found responsible for violating a section or sections of the Residence Life Policies or the Student Code of Conduct, a sanction may be assigned. Sanctions imposed through the judicial process are intended to facilitate the aforementioned goals. The judicial process is an essential part of the educational setting, as it stresses personal accountability and respect for others.

The Office of Residence Life at St. John’s University is committed to the safety and well being of all community members. We strive to create an environment that is free of acts of violence, harassment, and infringement of rights of privacy and property. The Office of Residence Life is one of many student service offices within the University. As a staff, we take a personalized approach to student development by identifying resources both on and off campus to further support our students.

The residential program is comprised of students that come from a wide variety of geographical locations and cultural backgrounds. Experiences with other students will enhance one’s learning while exposing them to different perspectives, stressing tolerance and acceptance, respect for others, and regard for the standards of good citizenship.

The Director, Associate Directors, Assistant Director, Residence Directors, Resident Assistants and the Office Support Staff are responsible for administering the entire residence hall program which includes, but is not limited to, staff training and supervision, programming, student support, crisis response, room assignments, and facility maintenance.

Resident Resources

St. John's provides a modern and vibrant residential community, offering home-like environments for studying, with the appeal of a Big East University.

If you need assistance or any other information, please contact the Office of Residence Life.

At St. John’s, we take full advantage of our financial and metropolitan resources—passing these benefits along to students who live on campus.  For instance, we offer discounted tickets to major New York City events including Yankee games, museums, and Broadway shows. The living conditions you’ll find at St. John’s are second to none. We offer:

Internet Access

Rooms are equipped with Wireless Access Points to connect to Wi-Fi, ensuring internet access to all of your devices. Residents are prohibited from using personal routers anywhere on campus, including the residence halls.

For assistance connecting to SJUMobile, please visit follow these instructions: Connecting to SJUMobile
If you have concerns regarding your access, submit a ticket on the I.T. Support portal, or call 718-990-5000, Monday to Friday, 7:30 am to 7:30 pm, EST.

Campus Dining

Campus Dining offers students a number of dining options and healthy choices. Montgoris Dining Hall is an all-you-care-to-eat facility conveniently located in the center of the Queens campus. Here, you can help yourself to an assortment of fresh food, including grilled specials, pasta, Asian dishes, salads, sandwiches and enticing entrees. Find out more about the Meal Plan options at St. John's.

Safety and Security

A security desk is located in the lobby of each residence hall, which is staffed 24 hours a day, 7 days a week, to ensure the safety and identification of those entering and leaving the building. Each time a resident enters a building, students present their StormCard at the front desk. Commuter students must be accompanied by their residential host, show their storm card, and sign-in to the building. Every room is equipped with state-of-the-art life protection systems, including fire sprinklers. St. John’s also has its own on-campus security force, which is in direct contact with the New York Fire Department and the New York Police Department. Additionally, emergency call boxes are always nearby. To contact the Public Safety office, call 718-990-6281 or 718-990-5252 in the event of an emergency.

Laundry and Vending Machines

Each hall offers residents free access to washers and dryers, located in the basement of the building. If a washer or dryer malfunctions, please inform your residence hall staff immediately or Contact ASI at 1-800-734-8851, or visit http://servicerequest.coinmach.com/. Vending machines are also located in the basement and in some lounges of each residence hall.

Housekeeping

The cleanliness of the residence halls is very important to all residents and staff. Housekeeping is responsible for the cleanliness of the common areas of the building (e.g., hallways, lounges, stairwells). Residents are responsible for the cleaning of their own suites/rooms, including their bathrooms. As a community member, you have the right and responsibility to help keep your residence hall clean and orderly. You also have the opportunity to report concerns about cleanliness to your residence hall staff. Ongoing concerns about the condition of common area facilities should be reported promptly to your Residence Director.

Maintenance

The university provides maintenance and repair services to all residence halls and apartments.It is important that you request repairs on a regular and timely basis, so that we may properly maintain our facilities. If you have a maintenance request or other concern regarding the physical upkeep of your room/suite (plumbing problem, broken heater, broken dresser, light bulb replacement, etc.) you should complete a Facilities Work Order Request. You may also contact Facilities Services at 718-990-6254. After office hours, emergency maintenance problems should be reported immediately to Public Safety at 718-990-6281.

Parking

Residents must purchase a Resident Parking Permit from Public Safety in order to park a car on campus. Only residents in their junior or senior year and graduate and law students are permitted to purchase residential parking stickers. Parking stickers are limited in availability and sold on a first-come, first-served basis. Please know that limited parking is available, but parking is not guaranteed. Overnight guests who are parking with vehicles must obtain a temporary parking pass from Public Safety.

Exercise and Recreational Sports

Campus Recreation offers on-campus weight and exercise rooms, fitness classes, and personal training. Students can also take advantage of the many intramural and club sports organized each semester. You can enjoy live broadcasts of St. John’s athletic teams as they compete in the Big East. The Henley Road Complex also features a fitness room.

Summer Storage

Due to summer conferences and space limitations, St. John’s is not able to store anything over the summer. Please check out summer storage places in the area.

  • For student-friendly storage of boxes and for other small items, please see Collegiate Storage and Rental.
  • For more traditional storage and for storage of larger items (i.e. furniture), please see Public Storage.

Please note that St. John’s does not take responsibility or liability for these places but only offers them as some possible suggestions.

Fire Safety

Please see Public Safety's important message regarding kitchen cooking and fire safety (PDF). 

Please keep the Student Emergency Brochure (PDF) handy so you will know how to respond in the event of a problem.

Public Safety Contact Information:

  • Queens Campus - Emergency Number: Ext. 5252
  • Staten Island Campus - Emergency Number: Ext. 4487
  • Manhattan Campus - Public Safety Front Desk: 212-277-5155
  • Oakdale Campus - Public Safety Officer on Duty: 718-374-1435

Important Links:

In Case of Emergency

If a fire alarm is activated or Public Safety initiates an emergency evacuation of your building:

  • Stay calm and do not panic.
  • Proceed to the closest emergency exit. Do not take the elevator.
  • Follow instructions of Public Safety Officers and Emergency Evacuation Volunteers (EEVs).
  • Once outside the building, continue to follow the directions of Public Safety Officers who will direct you to an assembly area.

Hurricane Preparation

For more information about what you need to know about hurricanes in New York City, please visit Know Your Zone (NYC.gov).

  • All furniture, including beds, should be pulled away from the windows whenever possible. Electronic devices should be kept off the floor, preferably in a closet. All electrical items should be unplugged, except refrigerators.
  • Since the floors can get wet, all articles such as shoes, rugs, clothes, bags, suitcases, etc., should be placed off the floor on closet shelves or in dresser drawers.
  • All loose objects should be placed in drawers or closets. Papers, books, etc., should not be left on the tops of desks or dressers.
  • Valuables should be placed in closets or dresser drawers. All doors should be locked when the occupants are not in the room or apartment.
  • During the peak of the storm, electronics including computers and televisions should be disconnected from electric outlets, cable TV jacks, and elevated above floor level.
  • Make sure all windows are closed tightly. Do not open or “crack” windows in attempt to “equalize” or “balance” pressure within the room or building. Opening windows does not help with pressure. This only creates additional forces inside the building which can lead to structural damage. Open all blinds (regardless of style) and curtains. This is to permit as much light as possible to enter the room in the event of a power loss and to minimize damage should window breakage occur. Do not tape windows or modify or cover windows in any manner without permission from Residence Life Staff.
  • Any student who owns a car should see that the emergency brake is set. If you have an automatic, make sure the car is in park. If you have a manual (stick-shift), you should put the car in reverse gear. All windows should be closed and the car locked. All cars must remain in assigned parking areas.
  • Each student should provide their own flashlight in case of power failure. Do not use candles under any circumstances; fire is uncontrollable during a hurricane.
  • Students should provide themselves with necessary food items for a three-day period. Items that do not require cooking or refrigeration are usually best.

Procedures During a Hurricane:

  • It is essential that all residents stay indoors throughout the entire hurricane or other emergency situation.
  • Students should remain away from danger areas, such as the glass windows and doors in the lobby areas of the halls or the living rooms of suites.
  • Students should not attempt to open windows or doors to see what is happening outside.
  • Report all accidents, injuries, broken windows or excessive water to the Resident Assistant, Residence Director, or Public Safety.
  • Cell phone calls should be made only in case of emergency, such as those mentioned above.
  • Whenever possible food service facilities will be open. Students are encouraged to provide for their own food requirements for the initial period of the emergency, usually three days.

Mail Services

Letters and packages can be sent directly to the University. Students are strongly encouraged to have their packages insured and tracked. Resident students will receive an email for all mail and packages addressed correctly.

All mail and packages may be retrieved in the Residence Hall mail room in the ROTC Building by Gate 6.

Mail Room Hours
Monday to Thursday8:30 a.m. – 5 p.m.
Friday

8:30 a.m. – 4 p.m.

Mail services are not offered over the summer months. It is the student’s responsibility to forward all mail to a permanent address to obtain personal mail because mail will not be held. Students are encouraged to track all of their packages to ensure safe and proper delivery.

Residential Mailing Addresses
 

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SpectrumU

SpectrumU TV is a video streaming service available to resident students  that delivers a wide variety of live TV, entertainment, news and sports programming, including on-demand television shows and movies.

How to connect to SpectrumU

Information Technology Help Guide

How To Connect To Services In The Residence Halls

Queens Campus

St. John's SpectrumU Channel Line-Up
A&E HD EastDisney XD HD EastHGTV HDNicktoons Network HD EastStarz Kids & Family HD East
ABC (WABC-DT) HDDIY Network HDHistory Channel en Espanol SDNYC TV CUNY SDSundanceTV HD
AMC HDE! Entertainment Television HD EastHistory HD EastNYC TV Drive SDSuperCanal Caribe SD
American Heroes Channel HDEl Rey HD EastHLN HDNYC TV Government HDSYFY HD
Animal Planet HDESPN Classic SDHSN HDNYC TV Life (WNYE-DT) HDTBN (WTBY-DT) HD
Antenna TV (WPIX-DT2) SDESPN Deportes HDIFC HDNYC TV SDTBS HD East
Arabic TV SDESPN Goal Line & Buzzer Beater HDImpact Network HDNYC TV World SDTeenNick HD East
BBC America HD EastESPN HDINSP HDOutdoor Channel HDTelemundo (WNJU-DT) HD
BBC World News HD (101449)ESPN News HDInvestigation Discovery HDOvation TV HDTelemundo SD East [National]
beIN SPORTS en Espanol HDESPN2 HDION (WPXN) HDOWN HDTeleN SD
beIN SPORTS HDESPNU HDITV Gold SDOxygen HD EastTelevision Korea
BET HD EastEstrella TV (WASA-LD) HDKBS World SDPAC-12 National HDTeleXitos (WNJU-DT2) SD
BET Her HD EastEvine HDKorean Broadcasting Network SDParamount Network HD EastTennis Channel HD
BET Soul SDEWTN HDLeased Access - BQN SDPBS (WHJN) SDThe Olympic Channel HD
Big Ten Network HDFood Network HDLifetime HDPBS (WLIW-DT) HDThe Weather Channel HD
Bloomberg TV HDFOX (WNYW-DT) HDLifetime Movie Network HD EastPBS (WNET) HDTLC HD East
Boomerang SDFOX Business HDLive Well (WABC-DT2) HDPBS Kids (WNET-DT2) SDTNT HD East
Bravo HDFOX Deportes HDLOGO HD EastPOP HDTravel Channel HD East
Buzzr (WWOR-DT3) SDFOX News Channel HDMeTV (WJLP-DT) HDQueens Public TV 34 SDtruTV HD East
BYUtv HDFox Sports 1 HDMLB Network HDQueens Public TV 35 SDTurner Classic Movies (TCM) HD
Cartoon Network HD EastFox Sports 2 HDMLB Network Strike Zone HDQueens Public TV 56 SDTV 10-55 (WLNY-DT) HD
CBS (WCBS-DT) HDFreeform HD EastMotorTrend HDQueens Public TV 57 SDTV Dominicana SD
CBS Sports Network HDFuse HDMSNBC HDQVC HDTV Land HD East
China Central TV (CCTV4) SDFX HDMTV Classic SD EastRAI Italia SDTV One HD
CMT HD EastFX Movie Channel (FXM) HDMTV HD EastRevolt HDTVG SD
CNBC HDFXX HD EastMTV Live HDSEC HDTVK2 SD
CNN Espanol SDFYI HD EastMTV Tr3s SDSEC Overflow HDUniMas (WFUT-DT) HD
CNN HDGalavision HD EastMTV2 HDSET Asia International SDUNIMSAT
Comedy Central HD EastGAME07HDMTVU SDShowtime 2 HD EastUniversal Kids HD
Cooking Channel HDGem Shopping Network SDMyTV (WWOR-DT) HDShowtime Beyond HD EastUnivision (WXTV) HD
Cozi TV (WNBC-DT2) SDGetTV (WFUT-DT3) SDNat Geo Wild HDShowtime Extreme HD EastUnivision Deportes Network HD
Create (WLIW-DT2) SDGolf Channel HDNational Geographic Channel HDShowtime HD EastUnivision HD
C-SPAN HDGreat American Country HDNBA TV HDShowtime Next HD EastUnivision tlnovelas SD
CW (WPIX-DT) HDGSN HD EastNBC (WNBC-DT) HDShowtime Showcase HD EastUP HD
Destination America HDHallmark Channel HD EastNBC Universo HD EastSmithsonian Channel HD EastUSA Network HD East
Deutsche Welle A SDHallmark Movies and Mysteries HDNBCSN HDSorpresa SDVH1 HD East
Discovery Channel HDHBO Comedy HD EastNew Evangelization TelevisionStadium (WRNN-DT2) HDViceland HD East
Discovery en Espanol SDHBO Family HD EastNewsmax TV HDStart TV (WCBS-DT2) SDWAPA America SD
Discovery Familia en Espanol SDHBO HD EastNFL Network HDStarz Cinema HD EastWFUTDT4 (WFUT-DT4)
Discovery Family HDHBO Latino HD EastNFL RedZone HDStarz Comedy HD EastWillow Cricket HD
Discovery Life SDHBO Signature HD EastNHL Network HDStarz Edge HD EastWMBC-TV HD
Disney Channel HD EastHBO Zone HD EastNick Jr HDStarz HD EastWomen's Entertainment (We) HD
Disney Junior HDHBO2 HD EastNickelodeon HD EastStarz in Black HD EastWorld (WLIW-DT3) SD
    Zee TV USA SD

To register an overnight guest, download and log in to the St. John's Connect app using your St. John's user name and password. This is the same user name and password you use to log in to signon.stjohns.edu.

From the app, select Resources > Residence Life > Overnight Guest Registration to register an overnight guest.

Please note: Submissions do not guarantee approval. Submissions must be approved by Public Safety. Registration and pass pickup requires proper identification.

Residence Life is pleased to announce that the Energy Star-rated MicroFridge Combination Appliance is available for rental. This service is provided by University Logistics.

MicroFridge is the original 3-in-1 refrigerator/freezer/microwave combination appliance. It has a 0° real freezer and a state-of-the-art touchpad microwave, all in an Energy Star-rated package that substantially reduces the amount of electricity required to operate the unit.

These units offer more efficient freezer storage space with a separate door offering true freezer capability compared to basic single door units. The units we offer meet all University requirements for energy consumption and space allocation.

To learn more about microfridges, please view this informational video or visit www.mymicrofridge.com. To contact by phone, their call center can be reached at 800-525-7307. Donovan Hall rooms do not have microwaves and refrigerators. All students who rented from University Logistics last year will receive an automatic $10 discount for a repeat order.

Things to Know About Mold

Molds produce allergens, but like any other allergen, exposed individuals will respond differently. If you are having symptoms you believe may be the result of mold allergens, please visit Student Health Services in DaSilva Hall.

The EPA reports that “there is no practical way to eliminate all mold and mold spores in the indoor environment; the way to control indoor mold growth is to control moisture”. St. John’s University has a Mold Management Plan to identify and treat areas of potential mold growth.

Guidelines for Preventing Mold and Mildew Growth

  • REDUCE HUMIDITY
    • Minimize indoor humidity levels during hot and humid weather, by keeping room windows closed, and operating your air conditioners at or above 70° F.
    • Thoroughly dry your personal items.  Do not leave wet or damp clothes, towels or shoes in closets.  Set them out on drying racks until completely dry.
    • Do not place potted plants or any other source of moisture on or around heating and cooling units.
    • Do not block the airflow from your heating or cooling unit.
    • Condensation usually appear on cold surfaces.  Wipe visible condensation with a paper towel and discard in trash.
  • REMOVE FOOD SOURCES
    • Mold feeds on dust.  Routinely wipe down dusty surfaces.
    • Maintain good housekeeping practices and clean your room, bathroom, bed linens, clothing and towels regularly.  Please empty your room and bathroom trash on a regular basis, and do not allow trash to accumulate in your room.
  • WHEN TO REPORT
    • If you see what you suspect are small amounts of mold, you can clean this with a general household cleaner. 
    • Report larger or recurring mold growth to Facilities Services by calling 718-990-6254, or using the MySJU > How Do I > Submit a Request to Facilities Services.
    • For emergencies involving a plumbing leak or any water infiltration, please call Facilities Services at 718-990-6253 or 718-990-6254 (day) or Public Safety 718-990-6281 (evenings/weekends).

Mold and Mildew FAQ

What are the health effects from mold?
Molds have the potential to cause health problems. Mold exposure can irritate the eyes, skin, nose, throat, and lungs. Molds produce allergens (substances that can cause allergic reactions) and irritants. Inhaling or touching mold or mold spores may cause allergic reactions in sensitive individuals. Allergic responses include hay fever-type symptoms, such as sneezing, runny nose, red eyes, and skin rash.  Molds can also cause asthma attacks in people with asthma who are allergic to mold. For more detailed information consult the Centers for Disease Control and Prevention mold website.

What is the difference between mold and mildew?
Molds include all species of microscopic fungi that grow in the form of multicellular filaments, called hyphae. Molds can thrive on any organic matter, including clothing, leather, paper, and the ceilings, walls and floors of homes with moisture management problems. Mildew refers to certain kinds of mold or fungus.  The term mildew is often used generically to refer to mold growth, usually with a flat growth habit. Mildew often lives on shower walls, windowsills, and other places where moisture levels are high.

What is "black mold"? What is "toxic mold"?
"Black mold" is not a species or specific kind of mold, and neither is "toxic mold."  When the media talk about "toxic mold" and "black mold", they are usually referring to molds that may produce toxic substances called mycotoxins. Often they are referring to a specific mold called Stachybotrys chartarum. For more information, please consult www.epa.gov/mold.

Office Location

Donovan Hall, Room C-16
8000 Utopia Parkway
Queens, NY 11439

Monday–Thursday: 8:30 a.m. to 4:30 p.m.
Friday: 8:30 a.m. to 3 p.m.

718-990-2417

Contact Information

Dr. Jason Bartlett
Director of Residence Life
718-990-2417
[email protected]

Krystyna Zappel
Department Assistant
718-990-2417
[email protected]
General Inquiries, Meal Plan Adjustments, Billing Questions

Michelle McCullers
Associate Director of Residence Life
718-990-2417
[email protected]
Early Arrival Requests, Damage Billing, Facilities Issues, Residency Certification Letters

Joseph Dratch
Associate Director of Residence Life
718-990-2417
[email protected]
Occupancy management, housing portal, room selection, room and meal plan changes, housing accommodations, gender-inclusive housing, off-campus apartments

Mary-Elizabeth Sabo
Associate Director of Residence Life
718-990-2417
[email protected]
Residential Programming, RA Selection Process and Supervision

Kaicherise Alexander
Area Director, Founders Village, O’Connor, and Carey Halls
718-990-5581
[email protected]

 

Carley Germain
Residence Director, Henley Road Complex
718-523-7146
germaincstjohns.edu

Brianna McKenzie
Residence Director, Janetschek Hall
718-990-5510
[email protected]

Isabelle Niehoff
Residence Director, Donovan Hall
718-990-2408
[email protected]

Pat Snider
Residence Director, DaSilva Hall
718-523-7146
[email protected]

Zachary Tesser
Residence Director, Hollis Hall
718-990-5511
[email protected]

Elena Ajayi
Graduate Assistant, Seton Complex
718-990-2417
[email protected]

Carley Germain
Graduate Assistant, DePaul Houses
718-990-2417
[email protected]

Cristofer Luciano Ogando
Graduate Assistant, Carey Hall
718-990-2707
[email protected]