Residence Hall Services


Cable Television Services

SpectrumU TV is a video streaming service available to resident students  that delivers a wide variety of live TV, entertainment, news and sports programming, including on-demand television shows and movies.

How to connect to SpectrumU

Queens Campus

St. John's SpectrumU Channel Line-Up
A&E HD EastDisney XD HD EastHGTV HDNicktoons Network HD EastStarz Kids & Family HD East
ABC (WABC-DT) HDDIY Network HDHistory Channel en Espanol SDNYC TV CUNY SDSundanceTV HD
AMC HDE! Entertainment Television HD EastHistory HD EastNYC TV Drive SDSuperCanal Caribe SD
American Heroes Channel HDEl Rey HD EastHLN HDNYC TV Government HDSYFY HD
Arabic TV SDESPN Goal Line & Buzzer Beater HDImpact Network HDNYC TV World SDTeenNick HD East
BBC America HD EastESPN HDINSP HDOutdoor Channel HDTelemundo (WNJU-DT) HD
BBC World News HD (101449)ESPN News HDInvestigation Discovery HDOvation TV HDTelemundo SD East [National]
beIN SPORTS HDESPNU HDITV Gold SDOxygen HD EastTelevision Korea
BET HD EastEstrella TV (WASA-LD) HDKBS World SDPAC-12 National HDTeleXitos (WNJU-DT2) SD
BET Her HD EastEvine HDKorean Broadcasting Network SDParamount Network HD EastTennis Channel HD
BET Soul SDEWTN HDLeased Access - BQN SDPBS (WHJN) SDThe Olympic Channel HD
Big Ten Network HDFood Network HDLifetime HDPBS (WLIW-DT) HDThe Weather Channel HD
Bloomberg TV HDFOX (WNYW-DT) HDLifetime Movie Network HD EastPBS (WNET) HDTLC HD East
Boomerang SDFOX Business HDLive Well (WABC-DT2) HDPBS Kids (WNET-DT2) SDTNT HD East
Bravo HDFOX Deportes HDLOGO HD EastPOP HDTravel Channel HD East
Buzzr (WWOR-DT3) SDFOX News Channel HDMeTV (WJLP-DT) HDQueens Public TV 34 SDtruTV HD East
BYUtv HDFox Sports 1 HDMLB Network HDQueens Public TV 35 SDTurner Classic Movies (TCM) HD
Cartoon Network HD EastFox Sports 2 HDMLB Network Strike Zone HDQueens Public TV 56 SDTV 10-55 (WLNY-DT) HD
CBS (WCBS-DT) HDFreeform HD EastMotorTrend HDQueens Public TV 57 SDTV Dominicana SD
CBS Sports Network HDFuse HDMSNBC HDQVC HDTV Land HD East
China Central TV (CCTV4) SDFX HDMTV Classic SD EastRAI Italia SDTV One HD
CMT HD EastFX Movie Channel (FXM) HDMTV HD EastRevolt HDTVG SD
CNN Espanol SDFYI HD EastMTV Tr3s SDSEC Overflow HDUniMas (WFUT-DT) HD
CNN HDGalavision HD EastMTV2 HDSET Asia International SDUNIMSAT
Comedy Central HD EastGAME07HDMTVU SDShowtime 2 HD EastUniversal Kids HD
Cooking Channel HDGem Shopping Network SDMyTV (WWOR-DT) HDShowtime Beyond HD EastUnivision (WXTV) HD
Cozi TV (WNBC-DT2) SDGetTV (WFUT-DT3) SDNat Geo Wild HDShowtime Extreme HD EastUnivision Deportes Network HD
Create (WLIW-DT2) SDGolf Channel HDNational Geographic Channel HDShowtime HD EastUnivision HD
C-SPAN HDGreat American Country HDNBA TV HDShowtime Next HD EastUnivision tlnovelas SD
CW (WPIX-DT) HDGSN HD EastNBC (WNBC-DT) HDShowtime Showcase HD EastUP HD
Destination America HDHallmark Channel HD EastNBC Universo HD EastSmithsonian Channel HD EastUSA Network HD East
Deutsche Welle A SDHallmark Movies and Mysteries HDNBCSN HDSorpresa SDVH1 HD East
Discovery Channel HDHBO Comedy HD EastNew Evangelization TelevisionStadium (WRNN-DT2) HDViceland HD East
Discovery en Espanol SDHBO Family HD EastNewsmax TV HDStart TV (WCBS-DT2) SDWAPA America SD
Discovery Familia en Espanol SDHBO HD EastNFL Network HDStarz Cinema HD EastWFUTDT4 (WFUT-DT4)
Discovery Family HDHBO Latino HD EastNFL RedZone HDStarz Comedy HD EastWillow Cricket HD
Discovery Life SDHBO Signature HD EastNHL Network HDStarz Edge HD EastWMBC-TV HD
Disney Channel HD EastHBO Zone HD EastNick Jr HDStarz HD EastWomens Entertainment (We) HD
Disney Junior HDHBO2 HD EastNickelodeon HD EastStarz in Black HD EastWorld (WLIW-DT3) SD
    Zee TV USA SD

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Internet Connections

All suites in the residence halls are equipped with Wireless Access Points to SJUMobile. For assistance, students can visit or contact Information Technology at 718-990-5000, Monday to Friday, 7:30 a.m. to 7:30 p.m. (ET).

Please note that personal routers are prohibited.

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Game Consoles

Detailed instructions are available here on connecting an Xbox, PlayStation, and other game consoles to the on-campus WiFi. For technical assistance, students can submit a support request at: or contact Information Technology at 718-990-5000.

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Housekeeping is responsible for the cleanliness of the common areas of the building (i.e., hallways, lounges, stairwells, etc.). Residents are responsible for the cleaning of their own rooms/suites/bathrooms. If there are concerns about cleanliness of the residence hall, please notify a Residence Life staff member.

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Laundry and Vending Machines

Washers and dryers are located in the basement of each residence hall (with the exception of Goethals) and are free of charge. Any washer/dryer malfunctions should be reported directly to the company. Contact ASI at 1-800-734-8851, or visit or install the CSC Service Works Request App.

When making a call, please note:

  • Location of machine (residence hall name)
  • Machine number
  • Brief description of the problem, if known

Vending machines are also located in select locations of each residence hall on the Queens campus.

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Mail Services

All mail is delivered to the University Mailroom in the ROTC Building by Gate 6:

Mailroom Hours
Monday to Thursday8:00am - 5pm
Friday8:00am - 4 pm

Please note, most deliveries arrive after 10:00am.

Residential Mailing Addresses are listed here.

Mail services are not offered over the summer months. It is the student’s responsibility to forward all mail to a permanent address to obtain personal mail because mail will not be held. Students are encouraged to track all of their packages to ensure safe and proper delivery.


Things to Remember

If you are expecting an important delivery, e.g., passport, social security card, birth certificate, we suggest that you request the item be sent with some type of tracking. The tracking could be:

· United States Post Office (USPS) Certified

· FedEx



Once the sender obtains the tracking information please request they take a photo of the tracking number and send it to you. The reason for this is, if your item did not arrive, the staff of the University Mailroom would be able to track your item and will inform you of the status.

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The University provides maintenance and repair services in the residence halls.Maintenance Request Forms must be completed online via the Facilities Work Order Request.

After office hours, emergency maintenance problems should be referred immediately to the resident assistant on duty. Emergency maintenance problems are only those issues that affect health and safety and must be attended to immediately (i.e., stopped-up toilet and no other toilet available, jammed locks, etc.). Furniture will not be removed from student rooms.

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Residents must purchase a Resident Parking Permit from Public Safety to legally park on campus ($500). Freshmen residents may not purchase parking permits on the Queens campus. Stickers are very limited and are sold on a first-come, first-served basis per published dates based on class status and none are permitted for freshmen residents. Overnight guests must obtain a temporary parking pass at the Public Safety Office and the resident host will be charged $10.

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Each residence hall is staffed by a desk guard or Resident Safety Monitor 24 hours a day (except Founder’s Village, Goethals, and DePaul). The desk guard is stationed in the lobby of each building and monitors and maintains the integrity of the hall security. Resident students must scan their StormCard at the desk to be permitted into the building.

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