Human Resources Services

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As generalists, the HR Services (HRS) team is the principal point of contact for employees throughout their life cycle at St. John’s University. HRS provides guidance and support to managers and employees to facilitate positive work relations, address a variety of issues within departments, such as performance, staffing, employee engagement, workflow, conflict, etc., and put plans in place to improve conditions and enhance service levels. 

In collaboration with leadership, HRS focuses on the University’s priority of retaining talent. By combining workforce analyses with the outcomes of interviews we conduct with current and departing employees, the HRS team assesses and aims to anticipate employees’ needs and challenges and partner effectively with managers to support workforce demands and changes. 

Managers should contact a member of the HRS team for support with:

  • Performance management (including goal setting, development plans, RED appraisal, corrective action, etc.)
  • Employee coaching
  • Employee recognition and employee promotion
  • Policy interpretation
  • Organizational design, skills assessment, department staffing, restructuring support
  • Leadership and career development
  • Pre-recruiting, employee on-boarding and off-boarding
  • Compensation administration
  • Conflict management
  • Retention of talent
  • Flexible work arrangements

Employees should contact a member of the HRS team for support with:

  • Employee or supervisor issues

  • RED performance management
  • Employment verification requests

  • Lactation accommodation requests (locate and reserve lactation space)

  • Procurement of equipment or physical requirements of an ADA accommodation, leave requests, time off

  • Policy questions

  • Internal career development

  • General HR questions and requests

Scroll down to "Find my HR Services Representative" below for contact information for your department's HRS team member.

Employee Performance Management - Recognize Excellence and Development (RED)

RED is St. John’s University's annual, cyclical, performance management program for staff and administrators. To help employees and supervisors get the most out of the performance management process, the following resources, tools and training are provided:

Previously Conducted Webinar Recording:

Performance Management Training for Employees - Recorded Webinar

Training Materials

Power Point for Performance Management Process for Employees Using Formstack

RED Formstack #1 Instructions to Access the RED Form

RED Formstack #2 Instructions for Employees to Complete RED Employee Information, Supervisor Information, Objectives, Competencies, Professional Development Plan, and Self-Assessment

RED Formstack #3 Instructions for Employee to Countersign the RED Form

RED Formstack #4 Instructions for Save Work and Resume Later Note:  This feature is temporarily unavailable

  • RED process for supervisors
  • RED Web Entry Supervisor Training (PowerPoint)
  • Final assessment instructions (PDF)
  • Rating scale definitions and examples (PDF)
  • Professional development planning (PDF)

Previously Conducted Webinar Recording:

Performance Management Training for Supervisors - Recorded Webinar

Training Materials

Power Point Presentation for Performance Management for Supervisors

RED Formstack #1 Instructions to Access the RED Form

RED Formstack #2 Instructions for Employees to Complete RED Employee Information, Supervisor Information, Objectives, Competencies, Professional Development Plan, and Self-Assessment

RED Formstack #3 Instructions for Employee to Countersign the RED Form

RED Formstack #4 Instructions for Save Work and Resume Later Note:  This feature is temporarily unavailable

RED Formstack #5 Instructions for Supervisors to Access Employee RED Form in Formstack

RED Formstack #6 Instructions for Supervisors to Complete Personal Information and Rate Employee Objectives and Competencies on Direct Reports' RED Form

RED Formstack #7 Instructions for Supervisors to Complete Direct Reports' Professional Development Plan

RED Formstack #8 Instructions for Supervisors to Complete Supervisor Summary for Direct Reports

RED Formstack #9 Instructions for Signing the Direct Reports' RED Form 

Find my HR Services Representative

Cynthia Fico Simpson
Director of Human Resources Services
718-990-6333
[email protected]

Cynthia Fico Simpson
Director of Human Resources Services
718-990-6333
[email protected]

  • Executive Vice President for Mission

Karen A. Crowley
Human Resources Generalist
718-990-1502
[email protected]

  • Mission and Vincentian Institute for Social Action (VISA)
  • Vincentian Center for Church and Society
  • University Ministry

Cynthia Fico Simpson
Director of Human Resources Services
718-990-6333
[email protected]

  • Provost and Vice President for Academic Affairs
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Karen A. Crowley
Human Resources Generalist
718-990-1502
[email protected]

  • Vice Provost and Chief Enrollment Officer
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Karen Crowley
Human Resources Generalist
718-990-1502
[email protected]

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Karen Crowley
Human Resources Generalist
718-990-1502
[email protected]

Karen A. Crowley
Human Resources Generalist
718-990-1502
[email protected]

Karen Crowley
Human Resources Generalist
718-990-1502
[email protected]

Cynthia Fico Simpson
Director of Human Resources Services
718-990-6333
[email protected]

Cynthia Fico Simpson
Director of Human Resources Services
718-990-6333
[email protected]

  • Maurice R. Greenberg School of Risk Management, Insurance and Actuarial Science

Cynthia Fico Simpson
Director of HR Services
718-990-6333
[email protected]

Cynthia Fico Simpson
Director of Human Resources Services
718-990-6333
[email protected]

Karen Crowley
Human Resources Generalist
718-990-1502
[email protected]

  • Vice President of Student Affairs
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Cynthia Fico Simpson
Director of Human Resources Services
718-990-6333
[email protected]

  • Vice President for Business Affairs, Chief Financial Officer and Treasurer

Karen Crowley
Human Resources Generalist
718-990-1502
[email protected]

  • Assistant VP Business Affairs
  • Controller
  • Director of Investments
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Cynthia Fico Simpson
Director of Human Resources Services
718-990-6333
[email protected]

  • Vice President for Administration, Secretary and General Counsel
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Karen Crowley
Human Resources Generalist
718-990-1502
[email protected]

  • Athletic Director
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Cynthia Fico Simpson
Director of Human Resources Services
718-990-6333
[email protected]

  • Vice President for Advancement and University Relations

Karen A. Crowley
Human Resources Generalist
718-990-1502
[email protected]

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