Your StormCard is your personal connection to University services, purchases, and access control.
In following with social distancing practices we are encouraging all incoming freshman and new students to submit a photo online for their StormCard (Student Identification Card).
The StormCard office is making it easier for you to get your ID card for the Spring 2021 semester. You can now upload a digital picture through our online photo submission portal.
In addition to serving as your college ID, the StormCard provides the ability to set up debit accounts for purchases at the campus book store, dining facilities, computer labs, copiers, and printers. Purchases may also be made for personal training and various ticket events! The StormCard also provides access to campus gates, buildings and university events. As a St. John’s student, your StormCard is your pass for entry into the residence halls.
The StormCard has so many capabilities built into it that it will become the most functional card in your purse or wallet. Even better, it’s easy to use. The hardest part is going to be remembering all the things it can do for you:
Please make sure that you carry your StormCard with you while on campus at all times. You cannot enter the computer labs, library, gym, or residence halls without it. It is intended solely for your use.
This StormCard is the property of the issuer and is nontransferable. Use and acceptance of this card will indicate your agreement to abide by the terms and conditions that govern its use. You are required to carry this card and use it as your primary means of identification while on St. John’s University properties. If requested to do so, you must present or surrender your card to University administrators or persons performing duties within the scope of University Policy. If found, please return this card to the Public Safety Office, 24 hours a day.
You can report your card lost/stolen through UIS, by following these instructions: How do I report my ID card as lost/stolen?
If your card is defective, you can visit the StormCard office 24/7.
It is your responsibility to report your card lost or stolen to the StormCard office (see "Contact Us" below), Public Safety or on the web within 24 hours, just like you would a lost or stolen credit/debit card. This is to protect your money in various spending accounts, which are accessed through your StormCard.
Your StormCard is equipped with many different features.
Students may set up a Flex account at either the Office of the Bursar, the StormCard Office or on the Web through the Atrium - StudentLink found on signon.stjohns.edu. The funds placed on this account can be used for purchases made at the campus bookstore, cafeterias, photocopying, and printing. Place the funds on your account in advance of your purchase, and then simply use the swipe feature of the card to pay for your items. To replenish, you can place money on your account by check, cash or credit card at the Office of the Bursar or the StormCard office, or via the web (credit card only).
Flex accounts do not expire, so you can feel confident that the funds are safe and available to you when you need to use them. Please be careful when adding money to your card to insure you credit the proper account, as money is not transferable from one account to another.
You may set up a Dining Declining Balance account at either the StormCard Office, the Office of Financial Services or on the Web through UIS. To use the Web, simply log on to UIS, click Personal Information, then Manage your StormCard and use your credit card to add money. The money placed on this account can be used to purchase food items in all the dining facilities on campus. You can also place money on your account by cash, check or credit card in your name, by visiting the StormCard Office or the Office of Financial Services.
As a sign up bonus, each student starting their account with $100 or more will receive a 10% bonus, so if you deposit $100 when opening your account, you receive an extra $10 dollars on your account for a total of $110.
Please note the following:
It is your responsibility to report your lost or stolen card to the StormCard Office, Public Safety or on the Web within 24 hours, just like you would a lost or stolen credit/debit card. This is to protect your money in the various spending accounts, which are accessed through your StormCard. You are liable for all activities on your card’s accounts until you report the card lost/stolen.
If you lose your StormCard, please Report it via UIS immediately; and then proceed to a Public Safety office to obtain a replacement card.
If your StormCard is stolen, please obtain a police report (in these instances, the replacement is issued at no cost). If you are unable to come to campus, you may suspend your card via UIS. Public Safety will require you to come to one of their offices upon your return to campus:
On the Staten Island and Queens campuses, you may receive a replacement StormCard 24 hours a day. On the Long Island Grad Center and Manhattan campus, 24-hour carding is not available at this time.
The fee for your first StormCard replacement due to loss or neglect is $25. Each subsequent replacement card due to loss or neglect is $35 per card. This fee payable by cash, check, or credit card.
All the funds in your dining, Flex, and printing account will automatically transfer to your new card.
If you find a StormCard, please return it to any Public Safety officer or office.
Always make sure that your StormCard is clean and not damaged. It is very important not to put any stickers or labels on your card as they might come off while in a card reader and damage the reader. Please do not punch holes into the card. Doing so will damage the card and you will be charged a replacement fee.
If a card reader (i.e., copy machine or printer) cannot read your card, wait a few seconds, wipe the stripe on your card and try again. If it still does not work, try another reader. This will help determine if there is a problem with your card or just that specific reader. If you need to come to the StormCard Office because of a problem with your card, please be as detailed as possible when describing the problem. This will help us to better assist you.
If you have any questions regarding your StormCard, visit us in the R.O.T.C. building located on Goethals Avenue outside of Gate 6 or call us at 718-990-6257; after hours 718-990-6281.
Department of Public Safety
StormCard Office Operations Center
R.O.T.C. Building (McDonald Center)
168-10 Goethals Avenue
Queens, NY 11439
(718) 990-6257 - normal business hours
(718) 990-6281 - 24 hours a day
Replacement StormCards are available 24 hours a day, seven days a week in the Public Safety Office.
Fall/Spring SemesterFull Service
Monday - Thursday
8:30 a.m.–4 p.m.
8:30a.m.–3 p.m.SummerFull Service
Monday - Thursday
8:30 a.m. - 4 p.m.
For information regarding holiday break hours please contact us at 718-990-6257.
Associate Director of Parking and StormCard Operations
R.O.T.C. Building (McDonald Center)[email protected]