Training and Development

Training and developing our administrators and staff are among the most important things the University can do for its employees. In this rapidly changing environment, employees are constantly being called upon to learn new skills, to work in new and different ways and to change direction at a moment's notice. These qualities are necessary so that our employees can keep up with the new demands that will enable the University to continue to be successful.

The Training and Development Department is committed to helping the University's leaders better manage the performance of their employees and improve leadership effectiveness. The department also helps employees gain the skills they need to stay current in their jobs and, if appropriate, to move on to other opportunities within the University. Since employees interact with students each day in every aspect of University life, we aim to enrich the student experience by developing our employees and leaders.

Workshop Calendar
View upcoming Human Resources events.

Performance Evaluation - Recognize Excellence and Development (RED)
For more information regarding the performance evaluation process, please contact HR Services at 718-990-1502.


Eileen Caufield
Associate Director, Training & Development  
[email protected]

Lisa J. Goldrick
Training and Development Assistant
[email protected]

Certificate Programs

The Office of Human Resources at St. John’s University is pleased to provide employees with the opportunity to significantly enhance their professional development through several, Training and Development Certificate Programs. The programs offer a curriculum of Core and Elective workshops through which employees work toward receipt of a Certificate of Completion.

The program tracks include one for staff and administrators and one for managers. The Certificate Programs support the University’s strategic goal to build an organization of strong leaders where faculty, administrators and staff are enabled, motivated and engaged. The programs also directly support the Development Plan component of the University’s performance management system by creating a clear path for professional growth for each employee.

How a Certificate Program Can Benefit You

  • Build skills and knowledge to use in your current and future jobs
  • Enhance your credentials and your resume
  • Have a ready-made Development Plan
  • Network with colleagues in other departments and campuses
  • Attend free courses during regular business hours
  • Receive a Certificate of Completion to proudly display
  • Enjoy the excitement and rewards of life-long learning

Everyone needs time to reflect, recoup and reenergize and that is what our training will help you do. Learning faster, smarter, easier ways to do your work, developing new skills and gaining insights from your peers from around the University will make you more satisfied, motivated and productive.

Each of the Certificate Programs (PDF) is detailed here, along with University Cores, Development Cores, and Elective course requirements. The Program Key provides footnote explanations and requirements.

We certainly hope you will take advantage of the Certificate Program that’s right for you as we welcome you on this life-long learning journey!

This certificate is for administrators whose primary responsibility is managing a St. John’s University function and supervising staff and/or administrators. Managers must complete the University and Management Core requirements and at least six (6) elective programs to earn this certificate. For more information, refer to the section Required Training Target Audience (PDF) and the Program Key (PDF).  To track your progress for the certificate, download the Management Development Certificate Checklist (PDF).

This certificate is for full-time and part-time non-supervisory administrators and staff. Eligible employees must complete the Core requirements and at least eight (8) elective programs to earn this certificate. For more information, refer to the section Required Training Target Audience (PDF) and the Program Key (PDF).  To track your progress for the certificate, download the Professional Development Certificate Checklist (PDF).

This certificate is available to any manager, administrator, or staff member who has already completed a professional or management development certificate.  Eligible employees and managers must complete the 8 core workshops and 6 electives.   Refer to the Continuing Education Certificate listed on the Training and Development web page for a list of the required workshops.  To track your progress for the certificate, download the Continuing Education Certificate Checklist (PDF).

How can I check my training profile to determine if I’m eligible to receive a certificate?

  1. Log in to UIS
  2. Click on Employee Tab
  3. Scroll down and click on Employee Workshops
  4. Click on HR Employee Training
  5. Click on Training Profile (upper-right side of screen)
  6. Compare your current progress with the requirements of the Certificate that you are pursuing

What do I do if my Training Profile is not up-to-date?
You may email the Training Assistant at [email protected] or phone 718-990-2330.

May I receive a certificate even if I plan to leave the University?
As long as all the certificate requirements are met prior to your termination date, you may request to receive a certificate.  

Equity and Inclusion Education Cohort and Certificate Program

St. John’s is excited to offer a professional development opportunity focused on empowering members of the University community to serve as well-informed champions of equity and inclusion.  The Office of Human Resources, working closely with the St. John’s Task Force for Equity and Inclusion, designed a new offering: the St. John’s Equity and Inclusion Certificate Program.

As part of this 12-month program, participants attend workshops and meetings and engage in ongoing discussions and activities designed to (i) support the University’s commitment to welcome and celebrate the intrinsic worth of all members of the community, (ii) foster a climate that supports and encourages self-exploration that is essential to our growth as individuals, our relationships with others, and our ability to promote equity, and (iii) gain a deeper understanding of the core concepts related to equity and inclusion.

Click on the Equity and Inclusion Education Cohort and Certificate Program to find out more about this professional development opportunity, or contact Eileen Caufield at (718) 990-2328 or via email at [email protected].


To register for a training program:  

  • Log in to UIS via MySJU
  • Click on SPOTLIGHT tab
  • Click on "Access UIS"
  • Click on "Employee"
  • Click on "Employee Workshops"
  • Click on "HR Employee Training"

To register for a program: The system will allow you to register for one class at a time.  Select the date you would like to attend, scroll to the bottom of the page, click your employee designation and submit.  You will receive an automatic confirmation.    

To confirm that you are enrolled, scroll to the top of the UIS page and you will see a list of programs for which you are enrolled.  If you wish to withdraw from a program, you may do so on UIS up to seven days prior to the program. Within seven days contact [email protected] or ext 2330. 

To check your training profile: Click on Training Profile (located on UIS at the top right of the page in blue text.)

To see a calendar view of all of our programs: Click on calendar (located on UIS at the top right of the page in blue text.)

Cancellations: Once you Enroll, We Rely on Your Attendance!
A tremendous amount of planning and cost goes into each program and class size is often limited. Canceling last minute or failing to attend without notice has costly consequences and impedes the learning experience for others. An empty seat may also be a missed opportunity for someone who was turned away from a full class. Therefore, we ask that you make every effort to get approval from your supervisor, clear your calendar and arrange for coverage in your absence, in advance.

To cancel, please let us know as far in advance as possible and try to find a substitute to take your place.

St. John’s Training and Development programs are open to all eligible employees and enrollment is determined on a first-come first-served basis. Completion of a Certificate Program is for development purposes only and does not in any way entitle an employee to a salary increase or promotion. Advanced degree bonuses do not apply. St. John’s reserves the right to modify or discontinue these certificate programs at its sole discretion at any time.

If you have difficulty accessing MySJU, please contact the IT Help Desk at ext. 5000.

Diversity, Equity, and Inclusion Practitioner Cohort

St. John's is excited to offer a professional development opportunity focused on empowering members of the University community to serve as well-informed champions of diversity, equity, and inclusion. The Office of Human Resources, working closely with the St. John's Task Force for Diversity and Inclusion, designed a new offering: the St. John’s Diversity, Equity, and Inclusivity Certificate Program. 

As part of the program, participants engage in ongoing activities and meetings designed to (i) provide a greater understanding of why we should work together to build a stronger and more inclusive University community, (ii) deepen their knowledge, education, and understanding of diversity, equity, and inclusion best practices, and (iii) provide ideas for how such practices can be applied to St. John’s.

The first cohort began in fall 2017, and is scheduled to conclude during the spring 2019 term; participants—as the University’s first Diversity, Equity, and Inclusion Practitioners—will then help to advance St. John’s commitment to diversity, equity, and inclusion by facilitating professional development discussions and developing and supporting inclusivity practices in their individual departments/units.

For more information on the Diversity, Equity and Inclusivity Certificate Program, contact Eileen Caufield at 718-990-2328 or via e-mail at [email protected].

LinkedIn Learning

LinkedIn Learning is an online library of training programs that supplements the University's current menu of management, professional and technology-related development programs.  LinkedIn Learning provides the University community with unlimited access to over 7,000 courses.

Benefits to using LinkedIn Learning include:

  • Unlimited access to courses on a wide variety of technologies and disciplines
  • Tutorials taught by recognized industry experts
  • Access to instructors’ exercise files to follow along as you learn
  • Beginner to advanced-level courses
  • Up-to-date content to keep skills current
  • Closed captioning and searchable, time-coded transcripts
  • The option to watch complete courses or shorter modules as needed

How do I access LinkedIn Learning?

Sign In to LinkedIn Learning; enter your username (your complete St. John’s email address) and your password.  If you have forgotten your password, click on the Forgot Password option on the screen where you enter your password. Follow the instructions to request a new password.  If you have not activated your LinkedIn Learning account yet, please contact the Training Assistant at [email protected], or at 718-990-2330, to request an activation email from LinkedIn Learning.

Things to know about LinkedIn Learning:

  • LinkedIn Learning works best when used with either a Chrome or Mozilla Firefox browser.   LinkedIn Learning may not function properly when used with an older version of Internet Explorer.
  • Work-related programs completed in their entirety will be added to your St. John's training profile and credited as elective courses under the HR professional development certificate.  If you have already completed the certificate program, the LinkedIn Learning courses will be added to your training profile.  Note:  Uploads will occur periodically and will not be immediately visible in your profile. 
  • Training conducted as a requirement of the job must be completed during regular business hours.    No overtime will be paid for training completed outside of normal working hours.  Since LinkedIn Learning will be available to you 24/7 from anywhere that an internet connection is available, you may spend as much time as you wish on the site during your own time for professional development purposes; however, this is purely voluntary as it is ineligible for overtime pay.
  • To learn more about LinkedIn Learning, watch How to Use LinkedIn Learning and watch Getting Started with LinkedIn Learning.  

Please contact the Training & Development office at [email protected] with any questions.


The Office of Human Resources introduces PROGRESS (PROfessional Growth and Enrichment Series), a systematic process where you will follow a self-exploratory path that focuses on your career development at St. John's. 

In support of the strategic priority to recruit, recognize and retain the best staff and administrators, PROGRESS aims to foster a climate that supports and encourages professional development.

Through a series of modules participants will:

  • Identify what they value as career professionals;
  • Learn their preferred style when interacting with others;
  • Complete the Strong Interest Inventory, which will help participants to categorize areas of work and life interest and identify careers linked to those interests; and
  • Prepare a personalized Development Plan

Interested in learning more about PROGRESS?  Click on the program description for more details and the Career Development Toolkit.


Here is what your colleagues had to say about the training programs offered at St. John's.

Diversity Awareness

"Listening to others in my group who are from different cultural backgrounds was very insightful in evaluating the possible scenarios."

"The program has made me more self aware of my actions and comments."

"The training was very educational and informative. It helps with increasing awareness on diversity. It also helps provide more information to support diversity discussions."

Quality Service Series

"Absolutely wonderful, informative, positive. I left with a better perception of my role within the University."

"Very thought provoking, gives participants an understanding of mechanics of communication."

"All components were outstanding, useful and presented with great sensitivity and vigor."

Coaching for Exceptional Performance

"The training forced me to revisit my views on the importance of coaching and its impact on the department. The role-playing was the best part. It allowed me to experiment and practice my skills. All managers should attend."