Employee Assistance Program

Our EAP is Corporate Counseling Associates

St. John's University partners with Corporate Counseling Associates (CCA) to offer free, confidential services and resources designed to help faculty, administrators and staff and their household or family members handle life’s challenges successfully – from routine concerns to major crises. Our EAP is a holistic life service with something for everyone—from traditional counseling for personal stress, to legal and financial consultation, to referrals related to caregiving, substance abuse, adoption services, and everyday needs. 


The Work-Life programs at St. John’s University are designed to promote a supportive employee culture to help our employees succeed professionally and personally. From a comprehensive benefit program that is ranked among the best in our peer group, to a robust Employee Assistance Program (EAP) that provides employees and family members with service and support around the clock, to an extensive offering of health and wellness workshops and online seminars, St. John’s maintains a commitment to ensuring that employees can achieve a healthy work-life balance.

Call the 24-hour helpline: (800) 833-8707

Professional consultants are available 24 hours a day, 365 days a year to offer support and resources, simply by calling the confidential helpline. Your call will always be answered by a licensed/certified mental health professional who will assess your needs, respond competently to emergency situations, and direct you promptly to the appropriate expert area(s). To meet with a counselor in person (locally or nationwide) call the helpline to schedule an appointment.

The Member Web Site

www.myccaonline.com (login with company code: STJOHNS)

St. John’s employees and their household or family members have immediate access to a wealth of resources and information on the member website. Here members can find valuable information, assessment tools, links and resources covering an extensive list of topics relating to the following areas:

  • Access to over 4,000 continually updated content items on topics including parenting, wellness, relationships and more
  • Direct access to trained work-life specialists through the LiveCONNECT chat feature
  • Library of informative live and archived webinars
  • Instructor-narrated Skill Builders to support personal and professional development
  • Resource locators for child care, adoption, education, older adult services, and pet care
  • Access to savings center, CareSpace, relocation center, financial calculators, legal forms, and free tax prep software

 To save the website as an app on your phone, go to www.myccaonline.com and tap the icon of an arrow coming up from a square at the bottom of the screen. Tap the "Add to Home Screen" button, then tap "Add."

The Office of Equal Opportunity and Compliance in Human Resources administers the University’s EAP and can be reached at 718-990-1865, press 4.