How a Global Service Trip Transformed My Career and Life Perspective

St. John's University Communications Student, Karla Montero
By Karla Montero

Read how a St. John’s University service trip to Panama helped a communications student learn connection to humanity from Indigenous communities.

Last year, as a Communication Arts major at St. John's University, I was selected alongside seven incredible students to participate in a plunge trip to Panama, a global service immersion opportunity rooted in service, leadership, and love.  

During this journey, I had the privilege of working closely with Indigenous communities, children of all ages, and their families. We didn’t just visit; we immersed ourselves. We listened, learned, and loved deeply.  

But most of all, I walked away with a clearer definition of what it means to be human.  

Life Is More than What Meets the Eye  

In Panama, I saw life through a different lens: one shaped by community, resilience, and cultural pride. Working with Indigenous families and local communities, I learned that fulfillment doesn’t always come from abundance, but from connection.  

There was a strong sense of interdependence: neighbors looking out for one another, generations sharing stories and wisdom, and children finding joy in the simplest moments. It made me pause and ask: What does it really mean to live?  

It challenged me to reflect on the values I bring to my own life and work, as well as how much we can learn from the strength and generosity of others when we’re willing to genuinely listen and empathize with someone else’s perspective.   

Leadership Through Service Work  

What does it really mean to live? This question followed me everywhere in Panama.  

Young children hugging a young woman in a green sweater
Strawberry and lettuce harvest class at Escuela Paso Ancho, a public educational institution in Paso Ancho, Panama.

When we arrived, there was no agenda other than just showing up—physically, emotionally, and wholeheartedly. Our days were spent cleaning, carrying supplies, helping with basic environmental care, and being fully present. Sometimes that meant picking up trash or playing soccer with kids in the scorching sun. Other times, it meant sitting quietly beside someone and just listening.  

I quickly realized that service isn’t always glamorous. It’s not performative. It’s not about saving anyone; it’s about standing beside them.  

What struck me most was how closely leadership and service resemble each other. Both demand the willingness to step up; not because it’s easy or comfortable, but because it’s the right thing to do.  

In a world that constantly pushes us to ask, “What’s in it for me?”, this experience taught me to ask instead: How can I be helpful? How can I create a space for others to shine? How can I show up, even when there’s no spotlight?  

The Power of Embracing Small Moments   

Being away from home for two weeks wasn’t easy. If there’s one thing I’ve learned from working in a corporate job, it is that even one day off can feel like too much, let alone two weeks.  

People hugging in a church
Final goodbye with host family, Dali and Jose.

There were moments when I missed the comfort of familiarity; my bed, my routine, my people. Service work can be physically exhausting, but what I didn’t expect was how emotionally vulnerable it would make me. You’re constantly giving your energy, your attention, and your heart.  

But then came the moments that made it all worth it.  

A kid slipping their hand into mine without saying a word. Our host families offered food they made from scratch, using ingredients they likely had to stretch. A teenager opening up about their dreams and fears, despite the language barrier. These quiet, intimate interactions weren’t planned or performative; they were real. They were love in motion. Often unnoticed, but deeply felt.  

That’s when I realized this mission was bigger than my comfort. It was about showing up fully, even when it felt hard. It was about putting love into action, not just when it’s easy, but when it requires something deeper.  

Those small moments of connection reminded me that impact doesn’t always look like grand gestures. Sometimes, it’s just being present. And that presence stays with you long after you return home.  

How Global Service Builds Career Readiness  

Community service is not separate from our careers; it enhances them.  

It builds leadership, empathy, resilience, and perspective. It teaches you to listen, adapt, and put others before yourself. This experience made me a better communicator, problem solver, and leader. It taught me the value of stepping back to see the bigger picture. Community service doesn’t pause your career; it prepares you to lead with compassion and purpose.  

I stepped away from my desk and returned with a clearer mind, a fuller heart, and a deeper understanding of the kind of leader and person I want to become.  

If you ever get the chance to step outside your comfort zone, do it. It might just change your career, and your life.  

Thank you, Panama. I will love you forever.  

Thank you to our exceptional St. John’s University campus leaders, Maria Fernanda Alfonso in Career Services and Canile Jackson in Vincentian Service, for choosing me for this once-in-a-lifetime opportunity.  

Frequently Asked Questions  

What is a global service trip?  

A global service trip is a short-term, immersive travel experience that combines cultural exchange with volunteer work. At St. John’s University, these trips are rooted in service, leadership, and social justice, allowing students to engage meaningfully with local communities around the world.  

How can a global service trip help with career development?  

Participating in a global service trip builds real-world skills like communication, leadership, cultural awareness, and adaptability. Employers value these experiences because they show initiative, emotional intelligence, and a commitment to purpose-driven work.  

Do I need prior experience to go on a service trip?  

No prior experience is required. Students from all majors and backgrounds are encouraged to apply. What matters most is an open heart, a willingness to learn, and a desire to contribute meaningfully.  

Can service trips be included on a résumé or in job interviews?  

Absolutely. You can highlight your global service experience under leadership, community engagement, or extracurriculars. It also makes a compelling story during interviews. Showing that you’ve worked in unfamiliar environments and developed critical soft skills.  

How do I apply for a service trip at St. John’s University?  

The Institute for Vincentian Impact offers several service immersion programs each year. You can visit the webpage to explore opportunities, deadlines, and application requirements.  

St. John's University Student Headshot

Karla Montero

Student

Karla Montero is an undergraduate student in the Bachelor of Science program in Communication Arts with a concentration in Media Management at St. John’s University. She currently serves as the Media Coordinator for the New Student Orientation Office, where she leads digital strategy and creative content for first-year student engagement. Since her sophomore year, Karla has also been a team lead on the Stormin’ Loud Committee, helping to organize one of the University’s largest student-run events. This upcoming fall, she will begin her term as President of WSJU Radio. Karla is a member of The Lesley H. and William L. Collins College of Professional Studies Honor Societyand is passionate about service, event production, and using creativity to build campus community.

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