Employee Benefits

The University's Benefits program is extremely comprehensive and among the most competitive programs available. The program is designed this way so that the University can attract and retain a highly qualified and diverse workforce. As a result, you have many choices and options that enable you to design a benefits program that best fits your individual and family needs.

Bswift Main HR Page

The University offers all eligible employees the following benefit programs:

  • Medical Insurance
  • Dental Insurance
  • Retirement Plan
  • Tuition Remission
  • Tuition Exchange Program
  • Flexible Spending Accounts - Health and Dependent Care
  • Life Insurance (Basic and Supplemental)
  • Short Term Disability
  • Long Term Disability
  • Travel Accident Insurance
  • 529 College Savings Plan
  • Qualified Transportation Expense Plan
  • Legal Services Plan
  • Employee Assistance Program
  • Adoption Assistance
  • Wellness and Disease Management Program
  • ZipCar Program

The Benefits Department Staff is committed to helping you to take full advantage of the many University's benefit programs. St. John's University uses bswift, an online provider of benefits software and services, to help simplify and improve the benefits open enrollment process for our employees.  Think of it as a "one-stop-shop" for all of your University benefits, with information, resources and decision-making tools at your fingertips. Bswfit can be accessed through the University’s sign-on page, signon.stjohns.edu. Through the new bswift portal, you will be able to:

  • View the benefits you currently have
  • View benefits options and costs
  • Compare plans
  • Use decision tools to help you choose the best plans for you and your family
  • Update your life insurance beneficiaries

The Benefits Department is also here to answer your questions and to help you better understand your benefits choices. If you have any questions or wish to discuss benefit options, please call our benefits hotline 718-990-2363.

Employee Benefits Guide 2021 (PDF)
2021 Benefits FAQs (PDF)


Benefits Hotline 
[email protected]
(718) 990-2363

Dominique Torres
Executive Director, Talent Engagement & Retention
[email protected]
(718) 990-6587

Grace Zontini
Associate Director of Benefits
[email protected]
(718) 990-2941

Soraya Casanova
Benefits Specialist
[email protected]
(718) 990-2020

Mirian Cepeda
Benefits Specialist
[email protected]
(718) 990-2077

Pattarin Devery
Benefits Representative
[email protected]
(718) 990-6683

Learn More

United Healthcare
The United Healthcare app puts your plan at your fingertips. Download the app to: Find nearby care options in your network; Estimate costs; Video chat with a doctor 24/7; View and share your health plan ID card; See your claim detail.
App Store
Google Play

Life can be busy and complicated. Here is a simple-to-use tool that can help make life easier (and healthier) while you’re on the go.
App Store
Google Play

It’s great to know you can use your cell phone with web access to view your dental plan information – whenever you want, wherever you are.
App Store
Google Play

P&A Group
The P&A Group mobile website is designed to meet your on-the-go needs! Access your available account balances, track claims, and order replacement benefits cards.
View their P&A Group website.

NetBenefits Mobile App helps you make the most of your retirement benefits; from monitoring account balances to reviewing and changing benefits, it can be done on-the-go.
App Store
Google Play

See account details at a glance, monitor contributions and ensure asset allocations are on track any time of the day.
App Store
Google Play

Medical Forms

Dental Forms

  • Cigna Dental Claim Form (PDF)
    This is the HCFA claim form for all dental claims.  Please make sure that all Cigna claims are mailed to:
    PO Box 188037
    Chattanooga, TN 37422-8037

Supplemental Life Insurance

  • Evidence of Insurability Forms - Requests for Evidence of Insurability are completed in Bswift.

You may convert the amount of Group Life Insurance you have in force (or a lesser amount) to an individual Life Insurance policy and/or convert the Group Long Term Disability to an individual policy without evidence of insurability. Employees will be contacted by Cigna, upon termination, with Portability and Conversion information.

  • Life Insurance Beneficiary Designations should be completed in Bswift.

Long Term Disability Buy Up

  • Requests for Evidence of Insurability are completed in Bswift.

Retirement Plan Forms

Use this form to enroll online in the St. John’s University Defined Contribution Retirement Plan with TIAA-CREF.                                                                                       

Flexible Spending Plan Forms

  • To view these forms, click here.

Qualified Transportation Expense Plan

Legal Assistance Plan

Adoption Assistance Forms

Bswift Enrollment Instructions

Instructions (PDF)


Oxford Health Plans

Oxford Preventive Care

Group # 1328530
Claims Address:
Attn: Claims Department
P.O. Box 29130
Hot Springs, AR 71903

  • 1(800) 444-6222 Oxford Member Services 
  • 1(800) 201-6991 Behavioral Health Line

Via Benefits 


Optum RX


Aetna DMO
Group # GP-724306
Claims Address
PO Box 14094
Lexington, KY 40512
1(877) 238-6200

Cigna Dental
Group # 3338382
Claims Address
PO Box 188037
Chattanooga, TN 37422-8037
1(800) CIGNA24

Employee Assistance Program

Corporate Counseling Associates
(log in with company code: STJOHNS)
1(800) 833-8707

Flexible Spending Accounts (Health and Dependent)

P&A Group
Claims Address
17 Court Street, Ste. 500
Buffalo, NY 14202-3294
1(800) 688-2611

Basic and Supplemental Life Insurance

Cigna Life Insurance Company
(800) 842-4462 (800-84-Cigna)

Basic and Supplemental Long Term Disability

Cigna Life Insurance Company
(800) 842-4462 (800-84-Cigna)

Employee Retirement Plans

1(800) 842-2888

1(800) 343-0860

Legal Assistance Plan

ARAG Legal Plan
enter Access Code 17846stu
1(800) 247-4184

Tuition Exchange Program

The Tuition Exchange

New York’s 529 College Savings Program

Upromise Investments
1(800) 420-8580

Qualified Transportation Expense (QTE) Plan

The P&A Group
1(800) 688-2611


Benefits Department at 1 (718) 990-2363

Flexible Spending Information

  • FSA Brochure (PDF)
    Information directly from The P&A Group on FSA basics, eligible expenses and how to estimate your annual election.
  • Update on your health FSA benefits card from The P&A Group (PDF)
    The Internal Revenue Service (IRS) has identified which merchants would be qualified to accept health FSA and HRA benefits cards.  Please read the above to find out whether your favorite store or local pharmacy has adopted the IIAS in order to accept your benefit card. 
  • Online Account Access (PDF)
    Instructions from The P&A Group on how to access and manage your online account.

Flexible Spending Forms

  • Flexible Spending Claim Form (PDF)
    This form should be completed to receive reimbursement for HealthCare and Dependent Care Flexible Spending expenses.  This form may be faxed or mailed to P&A Group at the number and address listed at the bottom of the form.
  • Direct Deposit Form (Flexible Spending) (PDF)
    This form should be completed if you would like your Flexible Spending reimbursement to be directly deposited into a bank account.  This form should be submitted directly to P&A Group at the address listed on the bottom of the form.
  • Request for Additional Debit Card (PDF)
    This form should be completed if you would like an additional debit card for other family members, or if you have lost your Flex debit card.  This form should be submitted directly to P&A Group at the address listed on the bottom of the form.

St. John's University is a member of The Tuition Exchange, a consortium of over 570 colleges and universities that offer competitive scholarships between member schools. Membership in The Tuition exchange comprises St. John's Tuition Exchange Program (TEP).

The TEP allows eligible full-time St. John's employees to apply for their dependent children and "legal dependents" to attend other member schools, and in exchange, dependent children of employees of other schools may attend St. John's. Consortium member institutions agree to remit tuition for participants from other member schools. Tuition Exchange is for undergraduate study only. A current list of all participating institutions can be found at the following website: http://www.tuitionexchange.org/.

The TEP expands the current tuition remission program to provide enhanced educational benefit opportunities for employees, but scholarships are not guaranteed for any employee. Scholarships are awarded competitively and vary annually, depending on availability of scholarship money to St. John's employees and their dependents. Furthermore, applicants must meet all of the admission requirements and be accepted at the receiving school.

Recipients are chosen according to the employee's length of full-time service as indicated on the Human Resources portion of Banner. If minimum academic requirements are maintained, students chosen for the TEP in the current academic year will have their scholarship renewed next year. A waiting list is established in the event that a recipient is unable to use the scholarship. Please note that the waiting list does not roll over from year to year.  Please see the guidelines for more details.

TEP Guidelines (PDF)

TEP Application (PDF)

The Application/Certification Form must be completed and returned to the Office of Human Resources no later than November 1 of the current academic year for consideration for the next academic year, beginning in the fall. Eligibility to apply for a Tuition Exchange Program (TEP) scholarship is determined by St. John’s University policy (see above for current TEP Guidelines).  Certification of eligibility for a TEP scholarship does not guarantee certification or receipt of the scholarship.  The number of available slots will be determined by the current number of St. John’s University “imports” and “exports” and may vary from year to year.  Additionally, export applicants must be accepted at another institution as a TEP candidate.  Member institutions generally are able to offer only a limited number of tuition exchange scholarships.  Note: A TEP scholarship will be awarded to an eligible employee or two children of an eligible employee at a time. 

Contact Information

Soraya Casanova
[email protected]

St. John’s University brings you an integrated wellness program that leverages campus resources (Pharmacy Care Service, Campus Recreation) and University partners (Chartwells, Oxford and Employee Assistance Program). The mission of the Wellness Program is to contribute to a healthier work environment by providing St. John’s Faculty, Administrators and Staff with the programs, services and educational opportunities that effectively promote and support healthy lifestyle choices.

Queens Walking Club
The Queens Walking Club meets Tuesdays at 12:15 p.m. and Wednesdays at 1 p.m. by the Great Lawn outside Newman Hall.

Employee Assistance Program
Corporate Counseling Associates
Login with company code: STJOHNS
(800) 833-8707

Wellness News
June Wellness News (English) (PDF)
June Wellness News (Spanish) (PDF)

For more information on any of our programs please call 718-990-2363.