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Move-in Survival Guide

In making the decision to live with us this year, you have just taken your college experience to the next level. The convenience and added amenities of the Residence Life program will prepare you for a fully engaged and top-notch experience.


Return to Campus - Spring 2021

The Office of Residence Life has developed a student-focused plan for Spring 2021. This plan is subject to change due to guidance from state and federal agencies. 

Three Things to Know:

  • The academic calendar has been adjusted to Thursday, January 28, 2021 being the first day of classes. * Law School Calendar is different; these students should check the message sent from your Dean.
  • We plan to offer an increased number of on-campus face-to-face courses this Spring, with courses in a hybrid format, as well as online classes. All classrooms will continue to be configured to accommodate social distancing during in-person instruction.
  • Residential spaces will continue to have reduced density, e.g., eliminating most triple and all quad occupancy rooms. The University has identified a residential building for isolation purposes (St. Vincent Hall), and no students will reside in this building other than for these purposes.

Spring 2021 Move-in Information

Dear Student,

Please note: We ask all members of our St. John’s community to recognize and accept that we may need to change our plans based on public health concerns, changes in NYC and NYS guidelines, and for other considerations.

St. John’s Residence Life Move-In Spring 2021

The residential experience for students in St. John’s University spring semester housing will continue with the public health requirements in place last semester to help us manage community safety as our nation continues to grapple with the COVID-19 pandemic. We will continue to monitor and adjust our plans in accordance with guidance from the city and state. The Office of Residence Life remains committed to creating an environment that promotes the health and well-being of our community, while offering programs and services, many virtually, that will help students build community in new ways. With the help of you, our students, we were successful in maintaining on campus housing and in-person classes last semester and we know that we will all work together equally as hard this semester to continue our success!

As each of you confirms your spring plans, we ask that you and your families discuss and commit to your own health and safety, and well as that of your peers, your faculty members, the staff of our residence halls and dining facilities, and all members of our St. John’s and local communities. By electing to come to campus, you commit to taking these steps:

  • Wearing face coverings in all campus spaces (outside your room), at all times.
  • Maintaining six feet of social distance from others, including your classmates, faculty, and staff in all spaces outside your room.
  • Reporting symptoms on the St. John’s COVID screening app accurately and consistently every day.
  • Washing your hands frequently and thoroughly.
  • Complying with contact tracing efforts, isolation protocols and quarantine periods as directed.
  • Limiting social gatherings—either on or off campus— to minimize contact with large groups of people.

Move-in Expectations

  • Students may be accompanied by family or friends as they arrive to campus.  However, those guests will not be able to enter the residential buildings to assist with move-in.  They must remain outside the building or in the vehicle. We wish this could be different but given the high levels of community spread across the country we believe this is the safest option for all.
  • Everyone is expected to wear face coverings, wash their hands often, and maintain social distance.
  • Anyone experiencing possible symptoms of COVID-19 are asked to stay away from campus during move-in.  Please let us know that you are ill and we will schedule a new move-in date when you are feeling better.
  • Everyone who attends move-in will need to complete the St. John’s COVID screening app prior to being allowed on campus.
  • Starting with move-in and continuing through the semester, outside guests will not be permitted in the residence halls. Overnight and daytime visitation (including from room to room) will be suspended.
  • Students are strongly encouraged to bring only belongings needed for the spring term. By minimizing belongings, it will be easier for students to keep their room clean and will allow for greater social distancing space between roommates.  Students should arrange to store their boxes in their room.


The reopening of St. John’s University housing for the Spring 2021 semester will meet the requirements and guidance provided by New York State and the City of New York. We will notify you in the event their guidelines require us to make changes to move-in plans, and will continue to update the “Move-in Survival Guide” with Information and instructions. Reminders will be sent to students’ St. John’s email account, so please monitor your email daily.

Arrival Information

Move-in will take place by appointment (by building or affiliated group) over a 9-day period, which will be staggered to reduce crowd surges on campus from Wednesday, January 13th to Friday, January 22nd. Classes will begin on Thursday, January 28th. To schedule your move-in appointment, please visit the Move-in Scheduler Application. Early or alternate arrival requests will not be able to be accommodated under any circumstances.

State and National Quarantine Requirements

New York State Department of Health revised its interim guidance for quarantine restrictions on travelers arriving to New York State (NYS).  These changes require modification to the move-in process for resident student in January 2021.  New York State guidance may change again over the coming weeks; if this happens, we will notify you of revisions to the timeline and plan.    The information below ensures compliance with NYS guidance and takes additional measures beyond those required by NYS to create a safe environment for our students as we begin the spring semester. 

St. John’s University Move-in, Testing, and Quarantine Process

St. John’s University will require all resident students to be tested and to quarantine on campus for a minimum of 4 days (NO EXCEPTIONS) prior to the start of the semester. (This requirement applies to all students, including those from New York and those from contiguous states exempt from the travel advisory. This action is in place to increase the well-being of our community by reducing the risk of infection through asymptomatic transmission.)The process is as follows: 

2.      All students will need to review and electronically acknowledge the Johnnies Care Commitment and fully comply with each element of the public health actions it describes. 

3.      Resident students must schedule an appointment to check-in.  Appointments will be staggered to allow for social distancing and designated by building.  Students can only check in at the date and time of their pre-scheduled appointment.  

4.      Students (and family members arriving with them) must complete the COVID screening pass on the St. John’s app prior to entering campus.  Only students and family members that receive a green pass will be able to enter campus.    

5.      Resident students will take a rapid COVID-19 test on their scheduled move-in day, prior to moving in. This test will be administered on campus at no charge.  Students will receive results approximately 90 minutes after completing the test.   

b.      Students who receive a negative test result will be notified by email and then will proceed to the check-in table for move-in. 

c.       Students who receive a positive test result will be notified by phone. We will assist these students in temporarily moving into a space in St. Vincent Hall for the isolation period as prescribed by Student Health Services.   

6.      Resident students with a negative rapid COVID-19 test result will check into their room and proceed to quarantine for 4 days.   

7.      In accordance with the schedule below, on the fourth day of quarantine, students will receive a second test. We will administer this COVID-19 PCR test on campus with results expected to arrive within 24-36 hours.  The cost of this test will be submitted to your health insurance. The vast majority of health insurance plans cover this test.  The University health insurance should cover this cost.   

b.      Students who receive a negative test result will receive an email notification informing them they can leave quarantine. 

c.       Students who receive a positive test result will receive a phone call and we will work with these students to provide them a room in St. Vincent Hall for the isolation period as prescribed by Student Health Services. 

Unfortunately, students who do not follow these instructions will not be able to move-in to the residence halls. The University has provided the following accommodations for students while they quarantine on campus:

  • Quarantine Housing & Costs- Though quarantine housing falls outside of the school-year housing agreement, to make this difficult situation easier for families, there will be no additional residence hall cost for quarantining on campus, which may be completed within students’ own residence hall bedroom.
  • Meal Plan- For resident students in buildings not equipped with kitchen facilities (Donovan, Hollis, DaSilva, Century, Carey, and O’Connor Halls), a meal plan will be required during quarantine and delivered to your residence hall during your quarantine period when the Spring meal plan is not in effect.  The meal plan will cost $32 per day, and will be charged to student accounts. Please complete this Dining Survey prior to move-in.
  • During your brief quarantine, you will be receiving daily meal kits. You will receive 1 case (24 bottles) of water upon arrival to be used for the duration of your quarantine.   Please select the meals for your quarantine through the Dining Survey. You may only use the survey once to make your selections. If meals are not selected 2 days prior to arrival or earlier, the vegetarian selection of the day will be selected for you.
  • Dietary restrictions will be accommodated as best as possible. Due to the volume of delivered meals, we ask that requests are limited to dietary restrictions only. If you have known dietary allergies and/or restrictions, please list them in your survey and also contact the campus dietician Adam Ross ([email protected] ) during regular business hours.
  • Your meal kit will be delivered in the afternoon and will contain Dinner (Microwavable selection with side dishes and dessert), Breakfast for the following day (Bakery item of the day, Yogurt or Egg of the Day, Hand fruit, and Juice), Lunch for the following day (Cold lunch selection with assorted chips, cookies, and granola bar) and an extra dish ((Mac & Cheese, Pasta, Dumplings, etc.)   
  • Students residing in buildings with kitchen facilities (Henley, Founders Village (townhouses), DePaul, Seton, Goethals, and Arlo Road), will not be provided with a meal plan during the quarantine period and when the meal plan is not in effect.  They should be prepared to bring food to prepare in the kitchens within their apartments and beverages that will last for 4-6 days.  No outside food delivery will be permitted.
  • All students should bring additional beverages and snacks from home that will last them through the quarantine period and that will keep them comfortable.    Students flying to New York from abroad or from distant locations within the U.S. can order snacks, water/soda, and other basic supplies and have them delivered to the University in advance of the move-in date.  Students will pick up their packages on the day of arrival before they move into their rooms. 
  • COVID-19 Testing- St. John’s will administer a Rapid COVID test to all St. John’s students the day of move-in, and on the fourth day of quarantine.  The test will be completed on initial arrival to St. John’s and should take approximately 60-90 minutes from test to receiving results; this test is done at no cost. Students who test positive will be relocated to St. Vincent’s Hall for the prescribed isolation period. The cost of the PCR test should be covered by the St. John’s health insurance. It may also be covered by other insurance for students who have different plans. *Please note we will also continue random testing of students throughout the semester. These tests will be provided by the university free of charge as they were in the fall semester.
  • Student Adherence to Quarantine- Students in quarantine will need to commit to a behavioral health contract outlining the requirements of the quarantine prior to move-in. Students who break quarantine, refuse to engage in the daily symptom log, refuse PCR testing, or violate other standard rules of residence life will need to restart quarantine off-campus at their own expense and be subject to further action by the Office of Student Conduct. Students will be expected to abide by the code of conduct at all times while on campus including the quarantine period.

Move-in At a Glance

Move-in will take place by appointment only. Unfortunately, students who do not have an appointment will be turned away. Appointments are staggered to ensure appropriate social distancing and so that entire buildings can quarantine on the same schedule. Students can schedule their appointment using the Move-in Appointment Scheduler Application. Please schedule your appointment based on the chart below:

Check-in and First Testing Day 

Buildings Moving In 

Second Testing Day 

Wednesday, January 13  

12 p.m.-5 p.m. 

Students returning from International Travel 

Law Students

*Subject to NYS Guidance Changes 

Monday, January 18  

9 a.m.-12 p.m. 

Thursday, January 14 

9 a.m.-12 p.m.  

Resident Assistants 

Monday, January 18  

9 a.m.-12 p.m. 

Friday, January 15  

10 a.m.-2 p.m. 


Tuesday, January 19  

9 a.m.-12 p.m. 

Tuesday, January 19  

12 p.m.-5 p.m. 

DePaul (Grad), Goethals, Seton 

Saturday, January 23  

9 a.m.-5 p.m. 

Wednesday, January 20 

9 a.m.-5 p.m. 

Henley, Founders Village, Donovan 

Sunday, January 24  

9 a.m.-5 p.m. 

Thursday, January 21  

9 a.m.-5 p.m. 

DaSilva, Hollis, Carey 

Monday, January 25  

9 a.m.-5 p.m. 

Friday, January 22  

9 .a.m.-5 p.m. 
2 p.m.-5 p.m. (SI)

O’Connor, Century, Arlo (SI) 

Tuesday, January 26  

9 a.m.-5 p.m. 
1 p.m.-4:30 p.m. (SI)

*We will activate your StormCard once you have a confirmed negative result for the second COVID test and quarantine is completed.  Therefore, students who do not follow this process will not have access to their residence hall.  

Move-in Assistance

  • Family members cannot enter campus buildings or the residence halls during the move-in process.  However, family members assisting students can remain outside of their student’s residence hall or in their vehicle,  so we ask that families plan ahead. Students should pack only the most necessary items. Though a limited number of moving carts will be available to be signed out that day, we encourage students to bring a hand truck or dolly to assist in the unloading process. Each St. John’s cart will be sanitized after use.

Stored Items with TSI

  • Students who stored items with TSI over the summer and fall will have their belongings returned to campus during the move-in period. When possible, items will be delivered to your assignment prior to arrival.
  • Students who stored items with Collegiate (Door to Dorm) can schedule an appointment to have items returned to their room AFTER the quarantine period. 

Microfridge Rentals

St. John’s students can elect to order a microfridge unit for their room from our preferred partner, University Logistics. To learn more about microfridges, please view this short informational video, or visit their website at To contact by phone, their call center can be reached at 1-800-525-7307.

Donovan Hall rooms do not have microwaves and refrigerators.  If you do not have a microwave or refrigerator in your room, we will temporarily reassign you to a location in another building for quarantine that has these amenities.  If you are in need of alternate accommodations for quarantine period please contact the Office of Residence Life at 718-990-2417 during business hours (Monday-Thursday 8:30 a.m.-4:30 p.m. and Friday 8:30 a.m.-3 p.m.). 

*Note for students quarantining on campus: be sure to order your microfridge by Friday, January 8th to ensure it is in your room prior to arrival.

Move-in Survival Guide

For added convenience, St. John’s has developed the Move-in Survival Guide online which contains information including packing lists, mailing addresses, arrival times, and answers to frequently asked questions about move-in in one location.

Thank you for your continued cooperation with the processes put in place for the well-being of you, and our community, during these unusual times.  We look forward to the future when we will be able to lift the restrictions in place as a result of the pandemic.  We are so proud of you and the care you have shown for each other and the greater St. John’s Community.

Supplemental COVID Packing List

Before coming to campus We have prepared a supplement to the packing list in our Move-in Survival Guide. Please contact your health care provider to discuss what you should bring to campus.

Before arriving on campus, please get your flu shot! A flu shot is an important step in protecting your health. Per New York State, Department of Health guidance for higher education during the COVID-19 public health emergency, anyone with flu-like or COVID-19 symptoms will be required to self-isolate for as many as 14 days.

To help, we have developed the following list of items you should bring to help you stay healthy:

  • A thermometer
  • Tylenol (e.g. Acetaminophen)
  • Advil (e.g., Ibuprofen)
  • Cough drops
  • At least a 30-day supply of any prescribed medications (if you can arrange for a 90-day supply so you have enough prescribed medications until you return home before Thanksgiving that would be best.)
  • Plenty of water, sports drinks, tea, etc., to help you stay hydrated if you become ill
  • Plenty of face coverings; you will be asked to wear a mask in public areas. Face coverings should be changed daily. Reusable face coverings need to be washed after each use.
  • Hand soap
  • Hand sanitizer (at least 60% alcohol)
  • Cleaning supplies (e.g., disinfecting spray, Clorox wipes) to clean bathrooms, common areas, desks, sinks, computer keyboards, etc. before and after every use
  • Paper towels
  • Your insurance card and the number for your primary care physician; please check with your health insurance company to confirm that they reimburse for tele-health appointments.

Students Arriving from Abroad

All students returning to New York from countries abroad will be required to follow the NYS travel advisory guidelines and Covid-19 testing as noted above.  Knowing that visa appointments and travel arrangements can be difficult to adjust in a short time span, the move-in date is 15 days prior to the start of classes. You will be allowed to quarantine for the shorter period required by NYS. However, if the requirements change, you will have enough time to quarantine for 14 days and still start classes on time.  Once you complete quarantine, you are free to resume a normal schedule and will simply have an extra week on campus to relax and prepare for the spring semester. 

 Note: If you are an international student and you remained in the U.S. over the winter break, you will follow the same rules as other students arriving from within the U.S. and will not move-in on January 13th.  Instead, you will move-in on the date indicated for the building you are assigned to, as shown in the chart above. 


Spring Semester Dining

Campus Dining will continue its adapted operations to the new reality of social distancing, enhanced sanitization protocols, and modified service style. Despite the challenges posed by COVID-19, Campus Dining is fully committed to providing healthy and nutritious meal options. We are proud to continue the following enhancements to our dining program for the 2020-2021 academic year:

Due to ongoing planning and state and federal guidance for social distancing due to the COVID pandemic, Campus Dining Services has put together many changes in an effort to provide a safer on campus dining experience. Some of the food service options have changed as all self-service items were eliminated and replaced with either pre-packaged or associate served items. And only single service items will be used for dressings, condiments, dressings, soft drinks and dining utensils. Seating capacities will be reduced to comply with new social distancing guidelines and new signage will remain in place to assist with adherence to these new guidelines, and if indoor dining is banned in the NYC, or the surrounding area; Dining Services will switch over to a takeout meal service model. Protective barriers are in place in many stations where a social distancing cannot be achieved otherwise.

A new point of sale system is in place with contact free Stormcard tap and go technology at all dining locations, and Montgoris Dining Hall has two self-tap in stations at the entrance. The use of Boost Mobile Ordering will continue to help reduce lines and Boost is now integrated with the Stormcard as an added convenience. Face masks are expected to be worn by all Campus Dining Services Associates and a new practice will be implemented to ensure that a wellness check is conducted with each associate as they begin their work day.

Montgoris Dining Hall will feature a late night menu addition to Montgoris Hall will include pancakes, specialty burgers, sandwiches, salads along with other nightly specials, the extended hours at Montgoris will allow for greater flexibility for all resident meal plan participants who will now be able to dine in a location better suited for social distancing into the late night. Resident students will be able to use their regular board swipes and not have to utilize additional points or other payments to access the late night menu options as this will be included with the existing resident meal plans.

With an expected drop in retail dining due to reduced seating capacities on campus; Campus Dining Services has closed some of the low volume concepts to better align with the expected new seating capacities. However a lunch time meal exchange will be now allowed at the Marillac Food Court to help accommodate students on resident meal plans. For the most up to date Campus Dining information please visit the Dining Services website.

Social Distancing and Face Coverings

Following public health guidelines, resident students are provided with one reusable cloth face covering and are required to adhere to social distancing protocols. In-person gatherings are expected to be limited, and we are working on alternatives for large meetings and events.

Face coverings will be required in public areas and whenever social distancing is not possible. Please wash your face mask every day, and single-use face masks should be properly disposed of after each use. We encourage students to bring additional reusable face coverings.

Hygiene and Cleaning

The University has implemented increased cleaning and sanitization protocols to meet CDC and DOH requirements. Hand sanitizer stations are available throughout campus. There is signage posted prominently across campus to remind everyone of the importance of proper hygiene practices.

Guests and Visitation

The University will continue to implement guest restrictions this Spring in order to encourage social distancing in the residence halls.

Please Note: We ask all members of our St. John’s community to recognize and accept that we may need to change our plans based on public health concerns, changes in NYC and NYS guidelines, and for other considerations.

StormCard for New Student

Students who have not already received their StormCard should visit the Public Safety Building on Goethals Avenue prior to Move-in to have their picture taken and to receive their StormCard.  If you are an incoming resident student, please make this location your first stop before arriving to Gate 4 for testing and move-in. 

Move-in Information

The best thing you can do before you move in is prepare. Residence Life would like to familiarize you with the move-in process and some of our policies and procedures so you will be off to a great start.

Arrival Information

Please arrive on campus during your scheduled move-in appointment date and time, and you will need to have: 

  • Paid your semester bill 
  • Pre-scheduled Appointment in the Move-in Scheduler App
  • Obtained your StormCard (student ID card)
  • Completed all parts of the Resident Student Menu in UIS. To do so, login to, select, "UIS," click on the "Student" tab, select the "Student Life" link, and click "Resident Students" to find:
    • Move-in Ready Checklist- All check marks completed and copy of Move-in Confirmation Form to St. John’s email address via UIS.
    • Submit an emergency contact with relationship (father, mother, uncle, etc.) via UIS
    • Submit a missing person contact with relationship (missing person contact) via UIS
    • Submit your Emergency Evacuation Plan via UIS
  • Completed the Move-in Dining Survey (for residents of Donovan, DaSilva, Hollis, Century, O’Connor, and Carey only.
  • Health Insurance Card

Please enter campus at Gate 4 and proceed to the appropriate parking area as directed by Public Safety.

Pay your University Bill

University bills must be paid or the appropriate financial arrangements must have been made prior to move-in. Even though Student Financial Services may be available on Move-In Day, we strongly urge students to make sure that bills are paid in advance of arrival to campus. If a bill is not paid, students will not be able to complete the check-in process. University bills include tuition and housing charges, as well as other University fees.

Spring term bills are due by Monday, December 14, 2020. You can view your bill in MySJU, and we suggest you double-check your account before you depart.

Move-in Reminders

Packing Lists

You are about to move into a new home, so you need to bring necessities and a few items to make your stay in campus housing more comfortable and enjoyable. We hope these lists of “Things You Can Bring” and “Things You Cannot Bring” help you make informed decisions about what to pack.

As you are gathering your items, keep in mind that you will have roommates and/or suitemates who will also bring a carload of belongings. Please refer to the Residence Life Handbook for clarification on any items.Cancel

Things You Can Bring:

  • Linens/blankets (standard twin)
  • Pillows
  • Towels
  • Toiletries
  • Toilet paper and paper towels
  • Laundry detergent
  • Laundry basket or bag
  • Cleaning supplies (mop, broom, wipes)
  • Garbage can
  • Hangers
  • Area rug (not carpet tiles)
  • Dishes/utensils
  • Refrigerator (4.0 cubic feet or less) (or you can rent from University Logistics)
  • Television/DVD player (TVs must include stand and may not be wall mounted)
  • Stereo/alarm clock
  • Computer/laptop accessories
  • Desk lamp
  • School supplies
  • Message board
  • Toaster oven – apartments only (Henley, Seton, DePaul, Founders, and Goethals and must have auto shutoff feature)
  • Coffee maker/K-cup coffee maker (must have auto shutoff feature)
  • Table-top ironing board/iron (with automatic shut off)
  • Extension cord/power strip (with surge protector)
  • Ethernet cable
  • Coaxial cable
  • Flashlight/batteries
  • Medicine cabinet items/first aid kit
  • Renters insurance

Things You Cannot Bring:

  • Weapons of any kind (including items for decorative purposes)
  • Alcohol/drug paraphernalia (including items for decorative purposes such as shot glasses, bottles, etc.)
  • Carpet tiles
  • Space heaters of any kind
  • Halogen lamps, octopus style lamps, candles, oil lamps, incense
  • Hot plates
  • Toaster/toaster ovens (restricted from Donovan, Hollis, DaSilva, Carey, O’Connor, Century, and St. Vincent)
  • Weights heavier than 15 pounds
  • Electric blankets
  • Speakers (DJ equipment)
  • Pets of any kind
  • Refrigerator larger than 4.0 cubic feet
  • Cordless telephone/answering machine
  • Excessively large storage
  • Non-university furniture/mattresses
  • Internet/wireless router
  • Wall-to-wall carpeting/carpet tiles

Please note: Bedrooms are designed for one television and one 4.0 cubic foot refrigerator.

Get Your StormCard (Student ID Card)

A St. John’s University identification card is necessary in order for students to move in. While there will not be an opportunity to obtain a StormCard during Move-In, we strongly urge students who are able to come to campus prior to move-in to do so in order to get their StormCard.

On the Queens Campus, StormCards are processed at the Public Safety Office located on Goethals Avenue outside Gate 6. If you are near campus and wish to obtain your StormCard, please visit Monday through Thursday from 7:30 a.m. to 4:30 p.m. or Fridays from 7:30 a.m. to 3 p.m.  If you have questions about your StormCard, please contact Public Safety at 718-990-6257.

On the Staten Island Campus, Stormcards are processed at the Public Safety Office, located in Spellman Hall.  If you are near campus and wish to obtain your StormCard, please visit anytime or day. If you have questions about your StormCard, please contact Public Safety at 718-390-4487.

Submit Emergency Contact and Evacuation Plan Information

It is important that we have all the necessary contact information in the event of an emergency. Residence Life requires students to register emergency contact names and phone numbers and missing person contact names and phone numbers.

This information must be submitted in UIS using the emergency contact person link. Students should designate an emergency contact person and a missing person contact. In addition, students are required to disclose health insurance provider information (either St. John's or private plan).

St. John’s requires that each students submits an emergency evacuation plan.  This plan will assist students in the event of a campus evacuation by predetermining a person, location, and mode of transportation in that emergency that can assist. 

Submit Your Immunization and Health Forms

New students are expected to submit their MMR vaccination information to the St. John’s University Health Office prior to arrival. Students may not remain in residence without proper vaccinations and documentation. For more information, please see Required Health and Immunization Forms.

Residence Life Handbook

Please familiarize yourself with the rules and regulations for residence hall living. The Residence Life Handbook is available online. Your resident assistant will review some of this information during your first floor meetings. However, it is your responsibility to read and review all policies and procedures.

Recycling and Trash

The Office of Sustainability has provided each suite/room with a small blue recycling bin to be used to collect your recyclables. Large recycling bins are available in the trash rooms on each floor of most of the residence halls. Residents should place non-recyclable trash in the appropriate trash receptacles.

Emergency and Hurricane Preparation


Emergency and Hurricane Preparation

Please keep the Student Emergency Brochure (PDF) handy so you will know how to respond in the event of a problem.

Public Safety Contact Information:

  • Queens Campus - Emergency Number: Ext. 5252
  • Staten Island Campus - Emergency Number: Ext. 4487
  • Manhattan Campus - Public Safety Front Desk: 212-277-5155
  • Oakdale Campus - Public Safety Officer on Duty: 718-374-1435

Important Links:

  • University Closing Procedures
  • Emergency Planning Information

In Case of Emergency

If a fire alarm is activated or Public Safety initiates an emergency evacuation of your building:

  • Stay calm and do not panic.
  • Proceed to the closest emergency exit. Do not take the elevator.
  • Follow instructions of Public Safety Officers and Emergency Evacuation Volunteers (EEVs).
  • Once outside the building, continue to follow the directions of Public Safety Officers who will direct you to an assembly area.

Please keep the Student Emergency Brochure (PDF) handy so you will know how to respond in the event of a problem.

Public Safety Contact Information:

  • Queens Campus - Emergency Number: Ext. 5252
  • Staten Island Campus - Emergency Number: Ext. 4487
  • Manhattan Campus - Public Safety Front Desk: 212-277-5155
  • Oakdale Campus - Public Safety Officer on Duty: 718-374-1435

Important Links:

  • University Closing Procedures
  • Emergency Planning Information

Hurricane Preparation

For more information about what you need to know about hurricanes in New York City, please visit Know Your Zone (

  • All furniture, including beds, should be pulled away from the windows whenever possible. Electronic devices should be kept off the floor, preferably in a closet. All electrical items should be unplugged, except refrigerators.
  • Since the floors can get wet, all articles such as shoes, rugs, clothes, bags, suitcases, etc., should be placed off the floor on closet shelves or in dresser drawers.
  • All loose objects should be placed in drawers or closets. Papers, books, etc., should not be left on the tops of desks or dressers.
  • Valuables should be placed in closets or dresser drawers. All doors should be locked when the occupants are not in the room or apartment.
  • During the peak of the storm, electronics including computers and televisions should be disconnected from electric outlets, cable TV jacks, and elevated above floor level.
  • Make sure all windows are closed tightly. Do not open or “crack” windows in attempt to “equalize” or “balance” pressure within the room or building. Opening windows does not help with pressure. This only creates additional forces inside the building which can lead to structural damage. Open all blinds (regardless of style) and curtains. This is to permit as much light as possible to enter the room in the event of a power loss and to minimize damage should window breakage occur. Do not tape windows or modify or cover windows in any manner without permission from Residence Life Staff.
  • Any student who owns a car should see that the emergency brake is set. If you have an automatic, make sure the car is in park. If you have a manual (stick-shift), you should put the car in reverse gear. All windows should be closed and the car locked. All cars must remain in assigned parking areas.
  • Each student should provide their own flashlight in case of power failure. Do not use candles under any circumstances; fire is uncontrollable during a hurricane.
  • Students should provide themselves with necessary food items for a three-day period. Items that do not require cooking or refrigeration are usually best.

Procedures During a Hurricane:

  • It is essential that all residents stay indoors throughout the entire hurricane or other emergency situation.
  • Students should remain away from danger areas, such as the glass windows and doors in the lobby areas of the halls or the living rooms of suites.
  • Students should not attempt to open windows or doors to see what is happening outside.
  • Report all accidents, injuries, broken windows or excessive water to the Resident Assistant, Residence Director, or Public Safety.
  • Cell phone calls should be made only in case of emergency, such as those mentioned above.
  • Whenever possible food service facilities will be open. Students are encouraged to provide for their own food requirements for the initial period of the emergency, usually three days.

Campus Television Service


SpectrumU TV is a video streaming service available to resident students  that delivers a wide variety of live TV, entertainment, news and sports programming, including on-demand television shows and movies.

How to Use St. John's SpectrumU (PDF)

Queens Campus

St. John's SpectrumU Channel Line-Up

A&E HD East

Disney XD HD East


Nicktoons Network HD East

Starz Kids & Family HD East


DIY Network HD

History Channel en Espanol SD


SundanceTV HD


E! Entertainment Television HD East

History HD East


SuperCanal Caribe SD

American Heroes Channel HD

El Rey HD East


NYC TV Government HD


Animal Planet HD

ESPN Classic SD




Antenna TV (WPIX-DT2) SD

ESPN Deportes HD




Arabic TV SD

ESPN Goal Line & Buzzer Beater HD

Impact Network HD


TeenNick HD East

BBC America HD East



Outdoor Channel HD

Telemundo (WNJU-DT) HD

BBC World News HD (101449)


Investigation Discovery HD

Ovation TV HD

Telemundo SD East [National]

beIN SPORTS en Espanol HD




TeleN SD




Oxygen HD East

Television Korea


Estrella TV (WASA-LD) HD

KBS World SD

PAC-12 National HD

TeleXitos (WNJU-DT2) SD

BET Her HD East

Evine HD

Korean Broadcasting Network SD

Paramount Network HD East

Tennis Channel HD



Leased Access - BQN SD


The Olympic Channel HD

Big Ten Network HD

Food Network HD

Lifetime HD


The Weather Channel HD

Bloomberg TV HD


Lifetime Movie Network HD East



Boomerang SD

FOX Business HD

Live Well (WABC-DT2) HD



Bravo HD

FOX Deportes HD



Travel Channel HD East

Buzzr (WWOR-DT3) SD

FOX News Channel HD


Queens Public TV 34 SD

truTV HD East


Fox Sports 1 HD

MLB Network HD

Queens Public TV 35 SD

Turner Classic Movies (TCM) HD

Cartoon Network HD East

Fox Sports 2 HD

MLB Network Strike Zone HD

Queens Public TV 56 SD

TV 10-55 (WLNY-DT) HD


Freeform HD East

MotorTrend HD

Queens Public TV 57 SD

TV Dominicana SD

CBS Sports Network HD

Fuse HD



TV Land HD East

China Central TV (CCTV4) SD


MTV Classic SD East

RAI Italia SD



FX Movie Channel (FXM) HD


Revolt HD







CNN Espanol SD



SEC Overflow HD



Galavision HD East


SET Asia International SD


Comedy Central HD East



Showtime 2 HD East

Universal Kids HD

Cooking Channel HD

Gem Shopping Network SD


Showtime Beyond HD East

Univision (WXTV) HD



Nat Geo Wild HD

Showtime Extreme HD East

Univision Deportes Network HD

Create (WLIW-DT2) SD

Golf Channel HD

National Geographic Channel HD

Showtime HD East

Univision HD


Great American Country HD


Showtime Next HD East

Univision tlnovelas SD




Showtime Showcase HD East


Destination America HD

Hallmark Channel HD East

NBC Universo HD East

Smithsonian Channel HD East

USA Network HD East

Deutsche Welle A SD

Hallmark Movies and Mysteries HD


Sorpresa SD

VH1 HD East

Discovery Channel HD

HBO Comedy HD East

New Evangelization Television

Stadium (WRNN-DT2) HD

Viceland HD East

Discovery en Espanol SD

HBO Family HD East

Newsmax TV HD

Start TV (WCBS-DT2) SD

WAPA America SD

Discovery Familia en Espanol SD


NFL Network HD

Starz Cinema HD East


Discovery Family HD

HBO Latino HD East

NFL RedZone HD

Starz Comedy HD East

Willow Cricket HD

Discovery Life SD

HBO Signature HD East

NHL Network HD

Starz Edge HD East


Disney Channel HD East

HBO Zone HD East

Nick Jr HD

Starz HD East

Womens Entertainment (We) HD

Disney Junior HD

HBO2 HD East

Nickelodeon HD East

Starz in Black HD East

World (WLIW-DT3) SD



Renting a MicroFridge and Purchasing a Safe

Residence Life is pleased to announce that the Energy Star-rated MicroFridge Combination Appliance is available for rental. This service is provided by University Logistics.

MicroFridge is the original 3-in-1 refrigerator/freezer/microwave combination appliance. It has a 0° real freezer and a state-of-the-art touchpad microwave, all in an Energy Star-rated package that substantially reduces the amount of electricity required to operate the unit.

These units offer more efficient freezer storage space with a separate door offering true freezer capability compared to basic single door units. The units we offer meet all University requirements for energy consumption and space allocation.

How to Order a MicroFridge or Safe:
University Logistics is proud to offer St. John's residents electronic safes for purchase. Please visit or call toll free at 800-525-7307 for more information and to place your order.

Mail Room Service

Mail and Package Pick Up By Appointment Only

Please make an appointment to pick up your mail/package using the link embedded in the email received from Donovan Hall mailroom. The Residence Hall Mailroom located in the Public Safety/ROTC Building room 218. If you are expecting large items, please come with a cart.


When shipping large packages if possible, please have them packaged prior to arriving to the Residence Hall Mailroom. We provide packaging tape and will process your item for a discounted fee when using DHL, FedEx, or UPS. If you have any questions, please email them to [email protected].

On-Campus Mailing Addresses

Each suite is issued a mailbox located in the lobby of each residence hall. You will be given a key to access the mailbox.

To ensure that your mail is delivered to your residence hall in a timely and efficient manner, please provide your address in this format:

Residence Hall
Building #
St. John's University, Suite & Room No.
Queens, NY 11439-[Building Zip code below]

Residence Hall 

Building No.

Building Zip



















Founder's Village



St. Vincent



Off-Campus Mailing Addresses

Henley Road Complex
Student Name
172-14 Henley Road, Apt. (insert apt no. here)
Jamaica Estates, NY 11432

Seton Complex
Student Name
152-11 Union Turnpike, Apt. (insert apt no. here)
Flushing, NY 11367

DePaul Complex
Student Name
147-(insert building no. here) Union Turnpike, Apt. (insert apt no. here)
Flushing, NY 11367

Goethals Avenue
Student Name
164-(insert building no. here) Goethals Avenue
Jamaica, NY 11432

Resident Resources

St. John's provides a modern and vibrant residential community, offering home-like environments for studying, with the appeal of a Big East University.

If you need assistance or any other information, please contact the Office of Residence Life.

General Information

At St. John’s, we take full advantage of our financial and metropolitan resources—passing these benefits along to students who live on campus.  For instance, we offer discounted tickets to major New York City events including Yankee games, museums, and Broadway shows. The living conditions you’ll find at St. John’s are second to none. We offer:

Campus Dining

Campus Dining offers students a number of dining options and healthy choices. Montgoris Dining Hall is an all-you-care-to-eat facility conveniently located in the center of the Queens campus. Here, you can help yourself to an assortment of fresh food, including grilled specials, pasta, Asian dishes, salads, sandwiches and enticing entrees. Find out more about the Meal Plan options at St. John's.

Safety and Security

A security desk is located in the lobby of each residence hall, which is staffed 24 hours a day, 7 days a week, to ensure the safety and identification of those entering and leaving the building. Each time a resident enters a building, students present their StormCard at the front desk. Commuter students must be accompanied by their residential host, show their storm card, and sign-in to the building. Every room is equipped with state-of-the art life protection systems, including fire sprinklers. St. John’s also has its own on-campus security force, which is in direct contact with the New York Fire Department and the New York Police Department. Additionally, emergency call boxes are always nearby. To contact the Public Safety office, call 718-990-6281 or 718-990-5252 in the event of an emergency.

Laundry and Vending Machines

Each hall offers residents free access to washers and dryers, located in the basement of the building. If a washer or dryer malfunctions, please inform your residence hall staff immediately or Contact ASI at 1-800-734-8851, or visit Vending machines are also located in the basement and in some lounges of each residence hall.


The cleanliness of the residence halls is very important to all residents and staff. Housekeeping is responsible for the cleanliness of the common areas of the building (e.g., hallways, lounges, stairwells). Residents are responsible for the cleaning of their own suites/rooms, including their bathrooms. As a community member, you have the right and responsibility to help keep your residence hall clean and orderly. .You also have the opportunity to report concerns about cleanliness to your residence hall staff. Ongoing concerns about the condition of common area facilities should be reported promptly to your Residence Director.


The university provides maintenance and repair services to all residence halls and apartments.It is important that you request repairs on a regular and timely basis, so that we may properly maintain our facilities. If you have a maintenance request or other concern regarding the physical upkeep of your room/suite (plumbing problem, broken heater, broken dresser, light bulb replacement, etc.) you should complete a Facilities Work Order Request. You may also contact Facilities Services at 718-990-6254. After office hours, emergency maintenance problems should be reported immediately to Public Safety at 718-990-6281.


Residents must purchase a Resident Parking Permit from Public Safety in order to park a car on campus. Only residents in their junior or senior year and graduate and law students are permitted to purchase residential parking stickers. Parking stickers are limited in availability and sold on a first-come, first-served basis. Please know that limited parking is available, but parking is not guaranteed. Overnight guests who are parking with vehicles must obtain a temporary parking pass from Public Safety.

Exercise and Recreational Sports

Campus Recreation offers on-campus weight and exercise rooms, fitness classes, and personal training. Students can also take advantage of the many intramural and club sports organized each semester. You can enjoy live broadcasts of St. John’s athletic teams as they compete in the Big East. The Henley Road Complex also features a fitness room.

Summer Storage

Due to summer conferences and space limitations, St. John’s is not able to store anything over the summer. Please check out summer storage places in the area.

  • For student-friendly storage of boxes and for other small items, please see Collegiate Storage and Rental.
  • For more traditional storage and for storage of larger items (i.e. furniture), please see Public Storage.

Please note that St. John’s does not take responsibility or liability for these places but only offers them as some possible suggestions.

Fire Safety

Please see Public Safety's important message regarding kitchen cooking and fire safety. 

Emergency and Hurricane Preparation

Please keep the Student Emergency Brochure (PDF) handy so you will know how to respond in the event of a problem.

Public Safety Contact Information:

  • Queens Campus - Emergency Number: Ext. 5252
  • Staten Island Campus - Emergency Number: Ext. 4487
  • Manhattan Campus - Public Safety Front Desk: 212-277-5155
  • Oakdale Campus - Public Safety Officer on Duty: 718-374-1435

Important Links:

  • University Closing Procedures
  • Emergency Planning Information

In Case of Emergency

If a fire alarm is activated or Public Safety initiates an emergency evacuation of your building:

  • Stay calm and do not panic.
  • Proceed to the closest emergency exit. Do not take the elevator.
  • Follow instructions of Public Safety Officers and Emergency Evacuation Volunteers (EEVs).
  • Once outside the building, continue to follow the directions of Public Safety Officers who will direct you to an assembly area.