Students at tablets

Student Resources

Online & hybrid learning has increased exponentially this year. We are here to help.

St. John's offers all of the same services to our online students that are available to our on-campus students. There is no need to come to campus to experience all that St. John's has to offer. Our services can be delivered via a variety of methods including WebEx, a learning management system called Canvas, email, phone, etc.

New to Online & Hybrid Learning? Need some Canvas help?

Well, look no further. 

Red Storm Rising: Achieving Academic Success

St. John’s University is committed to providing you with the resources and tools necessary to succeed. This short "course" will give you advice, guidance, and tips to help you prepare for and get the most out of your face-to-face, online, and hybrid courses this semester.

Passport to Canvas 

This short course will walk you through how to use Canvas. Simply click on the link above to get started. 

We're Here to Help!

Closeup of Graduate Student

Career Services

Experienced career advisors will help you with your resume, interview skills, and job placement.

Faculty and Students in library

Tutoring Support

We offer tutoring for a variety of undergraduate courses and all of our tutors are very knowledgeable in their fields.

Male student studying

Writing Center

The University Writing Center provides a place where all students can discuss their writing with trained writing consultants. You may choose to meet a consultant on-line in a chat room or upload a paper.

Top of St. Augustine Building

Library Resources

Need help with your research project? Access our vast resources virtually at anytime. You can chat with librarians who will answer questions within an hour!

What is the Online Learning Experience Like?

Easy Access
Access your courses from any device with an Internet connection, such as your computer, tablet, or mobile phone. Access course syllabi, assignments, and communicate with your professors and fellow students.

Exciting Multimedia
Our faculty members make our online courses a truly immersive and interactive experience, using all the tools of the Internet at their disposal.

Diverse Discussions
Connect with your professors and classmates via online posts and chats to discuss course material.

Stay Connected
Our online students have access to all the technical, academic, and career support services necessary to make their learning experience as smooth and rewarding as possible.

St. John's University makes no distinction between our online students and those who attend classes on campus. Our online students can access our services through a variety of helpful methods including: WebEx, email, telephone, etc.

Course Advisement and Registration

After admittance, you are assigned to an advising dean, who guides you through course registration. Your advisor offers you assistance with choosing and registering for your online courses as you proceed through your degree program. You must confirm your course choices with your advisor every semester prior to registration. 

Enrollment Fee and Payment Plans

Log in to UIS to view and pay your enrollment fee and to review payment plans. Follow our New Student Guide Checklist or call 718-990-2000 for more information.

Technical Support

The Office of Information Technology can help with computing, communications, information, and wireless network services for students throughout the University community. You can call the Information Technology office at 718-990-5000. Hours of operation: Monday – Friday, 7:30 a.m.– 7:30 p.m. EST.

Main Information Technology Webpage - Visit this page for the most up-to-date information on technology at St. John's. - Centralized webpage for getting to all things St. John's.

Additional Information

When you enroll in an online program or course, please check with your school or college for any additional requirements related to online learning course work.

Your computer and Internet connection are two very important components of a rewarding online learning experience. Please review the information below to make certain that you possess the necessary components to engage successfully in your online courses at St. John’s University.

System Requirements

Generally, your computer requirements will follow the requirements of the operating system (OS) that you are using. Any system older than 4 years may not have the processing power to work with our online learning applications.

Operating Systems 

Instructure products support the current and previous major releases of the following browsers:

  • Chrome 113 | 114
  • Firefox 113 | 114 (Extended Releases are not supported*)
  • Edge 112 | 113
  • Respondus LockDown Browser (supporting the latest system requirements)
  • Safari 15 | 16 (Macintosh only)

For more information on browser and computer requirements for Instructure products, please click here

Media Players

  • PC- Windows Media Player (through version 12)
  • Mac – Silverlight 3 or higher

Internet Connectivity

The minimum Internet connection speed to access applications should be a consistent 1.5 Mbps or higher.

General Applications

Microsoft Office Version 2007 or higher 

Supported Browsers

Our Canvas learning management system supports the following primary browsers:


Desktop Browser Versions

Mobile Browser Versions1










Internet Explorer2





with iOS 11+

 Google Chrome versions 42+, Mozilla Firefox versions 52+, and Microsoft Edge do not support NPAPI-type plug-ins. This includes Java plug-ins and many media browser plug-ins.

Don't See Your Browser or Version Listed?

Both newer and older browsers from these vendors may be supported. If you experience any difficulty with an older version, then it is recommended to upgrade to any of the versions listed.

Java and Other Browser Plugins

JavaScript must be enabled in order to run Canvas. 

When you enroll in an online program or course, please check with your school or college for any additional requirements related to online learning course work. If you have questions about meeting the minimum computer requirements, questions about the laptop models or software specifications, contact us for more information

How does Online Learning Work?

Students engage with their online courses using a learning management system called Canvas, which serves as a “virtual classroom.” Professors will post the course syllabi, assignments, lectures, multimedia and announcements in Canvas and students are usually expected to participate in online discussion boards several times per week based on readings and lecture topics. Some professors will present their lectures in a written format, while others might use audio or video recordings. Communication with professors and classmates occurs usually through discussion boards or email, though students can arrange for phone and in some cases remote online sessions. Assignments, learning activities, quizzes and tests are completed online.

Are online courses easier than on-campus ones?

This is a common misconception. Online courses are comparable to on-campus courses in terms of course content but often require more self-direction on the part of the student. This means that time management skills are very important and that the student might spend more time reading, writing and researching than he/she would for a traditional on-campus course that meets in person for several hours per week.

Do I ever have to come to campus?

As an online student you will not be required to come to campus, however, you are always welcomed to visit! Be sure to have your Storm Card (student ID) ready.

Does a student have to log in to class at a specific time?

Usually not. Courses are asynchronous, which means that students can log in at a time that is convenient for them as long as they meet the course requirements and participate in discussions as noted by the professor. Professors might try to arrange a synchronous virtual class meeting or student conference, however, they are mindful of your time and need for flexibility in arranging these and will work with you.

Do I have access to the same services as on campus students?

Yes! Online students have access to our library databases, writing assistance, academic advisement service and career services.

How much does it cost?

Tuition and fees for online courses are the same as tuition for on-campus courses.

Are online students eligible for scholarships and financial aid?

Yes! Online students are eligible for many of the same scholarships as on-campus students and are eligible to apply for federal aid. You can see an extensive list of St. John’s University offered scholarships for, graduate students. We also encourage students to apply for external scholarships.

Are online programs comparable in quality to on-campus programs?

Yes. The same faculty that teaches on-campus courses teaches online courses. We prepare our highly qualified staff to teach online to ensure that the rigor, quality, and workload for the online classes are comparable to the on-campus classes.

Are your programs accredited?

Yes, our online degree programs are accredited by the Middle States Commission on Higher Education and registered with the New York State Education Department. Different programs will also have additional accreditation depending on the academic specialty.

Who do I contact with questions on Online Learning programs?

Graduate Admissions

The School of Education
Office of Graduate Admission
[email protected]

The Peter J. Tobin College of Business
Office of Graduate Admission
[email protected]

College of Pharmacy and Health Sciences
College of Professional Studies

St. John’s College of Liberal Arts and Sciences
Office of Graduate Admission
[email protected]