The Office of Information Technology is responsible for computing, communications, information and wireless network services for students, faculty and staff throughout the University community.
In addition to overseeing and implementing the Laptop program, Information Technology offers students ongoing technical support. Learn more about technology at St. John's, and the ways Information Technology supports the University's ongoing commitment to preparing students for success in our changing world.
Office of Information Technology
Monday – Friday: 7:30 a.m.– 7:30 p.m. EST
Submit a ticket to IT by filling out this form: IT Remote Support Request Form
The list below includes University-supported technology tools that can be used if remote teaching is required. Should you need further assistance with any of the technologies, please contact Information Technology at (718) 990-5000, Monday - Friday 7:30 am to 7:30 pm. EST
Issues to Address
Establish a mode of communication you will use with your students in case of an emergency and ensure students all have access to and are aware of this communication method.
Make your syllabus available digitally.
Decide how you will distribute documents and readings during the disruption.
Designate a centralized online location where you can collect student submissions.
Think about how you would facilitate class discussions in the event of a disruption.
Consider capturing your lecture content for students to watch remotely.
Identify an option for holding class and/or office hours virtually in the event that several class meetings have to be cancelled.
Think about how you will handle evaluating student learning in an online space.
Settle on an option for providing students with grades and feedback on their work in the event of an emergency.
What Hardware requirements are needed to use Panopto and WebEx?
As a member of the St. John's Community, you have access to University technology services. Information Technology is working hard to consolidate the usernames and passwords used to access these technology services (e.g., email, UIS, Blackboard, etc.) using a new Single Sign-On system. Since we are in the process of transitioning technology services, below is a list of transitioned services:
We will continue to update the community as the transition progresses.
Student Single Sign-On Instructions
To sign in, visit: https://signon.stjohns.edu
How do I connect to the Internet off campus?
Adobe Design and Web Premium CS6
Adobe Acrobat Professional X
Adobe Creative Suite 2019
Adobe Flash for Firefox
Adobe Flash for Chrome
Compass/ Certiport, ver. 220.127.116.11
GMetrix_SMS, ver. 6.1.1028
Anaconda3, ver. 4.4.0
Cisco Packet Tracer, ver. 7.1
Eclipse IDE, with GIT plugin
Git, ver. 18.104.22.168
Java JDK Development Kit
MY SQL Bench, ver 6.3.9
MY SQL Shell, ver. 1.0.10
NetBeans, Include Git
Oracle SQL Developer ver. 2017
Python, ver. 3.6.1
Putty, ver. 0.700
R for Windows, ver. 3.6
R studio desktop, ver. 1.0.153
Rapid Miner, ver. 9.0.1
SSH Terminal & FTP Client
True Basic Bronze
VMWare Workstation, ver. 15 Pro
Weka, ver. 3.8.1
Bloomberg Program, ver. 2018.1.0
Decision Tools Suite 7 @RISK, ver. 7.6.0
Eviews, ver. 10
FactSet, ver. 2018
PHStat, ver. 4.1.0
SNLx, ver. 1.0.19102.1
AutoDesk Maya 2019.1
Autodesk Maya 2018.6
Autodesk Mudbox 2019
Substance Painter 2019
Microsoft IE 11.0
Faronics InSight, ver. 8.0
Respondus ver. 2.0.4.05
Freedom Scientific – JAWs 2018
Doceri, ver. 2.1.6
Open Sankore, ver. 1.5.2
Panopto, ver. 7.1.0
Poll Everywhere, ver. 2.12.2
Turning Point, ver. 8.2.0
ArcGIS for Desktop, ver. 10.7
MathWorks, ver. R2018
Scientific WorkPlace, ver. 6.0.29
Maplesoft, ver. 2018
Microsoft Office 2016 32Bit
Microsoft SQL Server
Microsoft Visual Studio
WEPA Printing Apps
Atlast Ti, ver. 8.4.0
IBM SPSS 24 For Windows
IBM AMOS 24 For Windows
IBM SPSS 25 For Windows
IBM AMOS 25 For Windows
SAS Education Analytic Suite, ver. TS1M6
Stata IC, ver. 15
Tableau, ver. 2018.1.3
Cisco WebEX, ver. 33.3
VLC version 3.0.6
McAfee for Windows 10
McAfee for MacOS
Cisco WebEx is available to host online virtual sessions for your daily meetings, classes, group work, and even webinars.
Faculty and staff should visit: https://sju.webex.com
Students should visit: https://sju-students.webex.com and register using their @my.stjohns.edu email. If you only want to attend a WebEx session, you do not need to do this. The registration is for those who would like to "Host" meetings or events.
There are three Centers you need to know about:WebEx Meeting Center—Great for daily, weekly, even monthly meetings. Collaborate on group projects, present information, share applications, and collaborate on projects. Streamline your meetings with a centralized space for managing activities and information. WebEx Meeting Center is available to students at https://sju-students.webex.com after they register using their @my.stjohns.edu email. WebEx Training Center— Great for holding training sessions and classes. Deliver highly interactive and effective online training using whiteboards and breakout sessions.WebEx Event Center— Great for guest speakers and lectures, large communications meetings and webinars. Stage large-scale online events, or have the meeting available via online
For Faculty and Staff
Employees and Faculty
Each WebEx center has a unique strength and meets different needs. Choosing the right tool for the job can help you get more done more easily.
Use the Meeting Center when you want to meeting and collaborate instantly with interactive online meetings.
Meeting Center allows you to:
HowDoI videos can be accessed by going to http://HowDoI.WebEx.com
Use the Training Center when you want to create interactive online training sessions.
Training Center allows you to:
Use Event Center when you want to host large-scale, multimedia Web seminars and events.
Event Center allows you to:
Blackboard can be accessed via MySJU or by visiting https://bbprod.stjohns.edu
Please login Blackboard and go to the Blackboard course which you want to send email to your class, then follow the steps below
The Information Technology department at St. John's University maintains computer labs on all our campuses and locations. Every computer lab facility is connected to the University network, and all the lab computers are equipped with the latest software titles for Windows and Macintosh platforms.
Designated laptop work areas are available for St. John's students allowing them to connect to the wireless network in most of the St. John's University computer lab facilities. Students can bring in their laptop's and connect to the network, email and use the printing equipment. Both black and white and color printers are available in the computer labs for student use.
You must have a valid St. John's University ID card in order to use all Computer Labs.
Due to the state-mandated campus closing as a result of the COVID-19 Health Crisis, our computer labs will be closed until further notice.
We look forward to providing your classroom and IT special event needs.
More than 90% of our classrooms on the Queens campus are equipped with the latest audiovisual technology, including wireless connectivity capabilities. The professor will find most if not all the resources for her/his lecture at his fingertips. Every podium is equipped with the latest CPU (workstation), Liquid Crystal Display (LCD), DVD/VCR player. We also provide a projector, speakers and screen to enhance your audio visual experience. All of these items are controlled from a single control panel. Every podium has numerous courtesy cables to help you connect your own laptop. An extra LAN wired- connection is provided for the laptop, as well as a USB extension port right on top of the podium for your convenience. Marillac Hall 135 and St. John Hall 111A are equipped with Polyvision Walk-and-Talk technologies. We also provide a videoconference direct link from Queens to Staten Island and the Rome Campus.
Reserve space for your special event, contact Conference Services at extension 7300.
Request a microphone and speaker for your event, contact Facilities Services at extension 6254. Requests for wireless microphones in Sullivan basement classrooms must also be directed to Facilities.
Submit your request two weeks in advance to best serve your IT equipment needs. Since we do not have an unlimited supply of special event support equipment, we can only honor your request on a first-come-first-serve basis, made within a 2-week lead time.
The Classroom Support team is always striving to make your teaching experience at St. John’s University an enjoyable one. We are committed to service with excellence!
WEPA print kiosks are available at many locations on Queens, Staten Island, and Manhattan campuses.
WEPA allows you to send your print jobs from on- or off-campus to the cloud and then release the print job at any of the kiosks. You can send your print job from your desktop, laptop, or iOS/Android device. Or you can print from your USB key at a kiosk. One sided or duplex printing options in color or black and white is available.
The printing can be charged against your Storm Card print allowance or any credit card.
Once you have submitted your job, you will need to have access to a WEPA kiosk which are currently located at the Queens campus to release your print job.
Your job will now begin to print.Note: Once you have selected your payment option the transaction is complete. You cannot stop your print job at this point.
If you see that a kiosk is offline, please proceed to visit another WEPA location.
If you have any issues with your print job, please contact WEPA at 800-675-7639 or visit support.wepanow.com.
101 Astor Place
2nd Fl, Library in Print Area
Concourse Level, Lounge
Dr. Andrew J. Bartilucci Center
Computer Lab, next to Clerical Desk
Computer Lab, next to entrance
Black & White
1st Fl, Rm 136
1st Fl, Student Lounge
2nd Fl, across from Info Desk
next to Concierge Desk
1st Fl, Lobby
1st Fl, Ave Lounge, left of 707
1st Fl, Ave Lounge, right of 746
2nd Fl, Lounge
Belson Hall (Law)
1st Fl, Library Entrance
Ground Floor, Cafeteria
Basement, Cafeteria, opp 1171
Basement, Cafeteria, right of 1444
Basement, Cafeteria, left of 1171
1st Fl, Cafeteria
St. Albert Hall
1st Fl, outside Rm 105
St. Augustine Hall (Library)
1st Fl, Rm 103
1st Fl, Rm 105
Lower Level, Cafeteria
1st Fl, Lounge