Report a Concern

Any member of the University community may report a concern.

Reports can be filed with Public Safety at any time by calling 718-990-5252 or by visiting their office in the Public Safety Command Center next to Gate 6. Reports from individuals outside of the University regarding St. John’s-affiliated persons may also be filed with Public Safety.

For more information, please visit Public Safety.

In nonemergency situations, you may use the confidential tip line at 718-RED-SAFE (718-733-7233).

Students of Concern

The Students of Concern Committee (SCC) is managed by the Dean of Students and comprised of individuals from the across the University who are dedicated to the academic success and personal development of our students. The SCC is focused on intervention and assistance for those who need additional support or who experience personal, academic, emotional, physical/mental health, or behavioral obstacles to their success.

Any member of the community who has knowledge of a student of concern may submit a report the SCC. You may always consult with the Dean of Students Office by calling 718-990-6568. To get started, please visit Student of Concern Report (this reporting form is not an emergency hotline or service).

The SCC does not serve as a crisis response team, nor does it replace faculty classroom management, and/or Public Safety’s response to an incident. Emergencies must be reported to Public Safety at 718-990-5252.

Sexual Misconduct Issues

For complete assistance on sexual assault including reporting options, helping survivors, and more, please visit Sexual Assault: You Are Not Alone. To notify St. John's University that an incident of sexual misconduct has occurred, please use the Sexual Misconduct Report form.

Residential Issues

Residential students may file reports with Residence Life staff (your RA or RD). For contact information, please visit Residence Life.

Bias, Discrimination, and Hate Crime

Hate crimes and acts of bias and discrimination are prohibited by University policy, federal, state, and local law, and article four hundred eighty-five of the New York State Penal Law. Hate crimes and acts of bias and discrimination are acts motivated by a belief or perception regarding the race, color, national origin, ancestry, gender, gender identity or expression, religion, religious practice, age, disability, or sexual orientation of a person.

A person who commits a hate crime and/or acts of bias and discrimination may face University discipline, up to and including expulsion, as well as civil liability and criminal prosecution. For further information about bias related and hate crime prevention measures, please contact the Department of Equal Opportunity and Compliance at 718-990-2660.

You can report a hate crime and acts of bias and discrimination to Public Safety at 718-990-5252, the New York Police Department at 911, the Title IX Coordinator, Danielle Haynes, [email protected], 718-990-2660, or through the bias and discrimination reporting form at

All reports are investigated thoroughly and adjudicated through the University’s applicable policies and procedures. Hate crimes and acts of bias and discrimination, as well modifications to security procedures made in response to such acts, may trigger campus-wide notification of new security procedures through emails, phone calls, and/or text messages.

The University offers counseling and other support services to victims of hate crimes and acts of bias and discrimination through the Center for Counseling and Consultation at 718-990-6384 and the St. John’s After Hours Mental Health Helpline at 718-990-6352.

Hazing Related Incidents

Any member of the University community with knowledge of any hazing related behaviors are expected to report such incidents immediately to preserve the safety and dignity of all students. Non-St. John's individuals may also submit reports related to hazing concerns.

All reports are reviewed by the Office of Student Conduct.

Available Resources

The Early Alert System is designed to assist faculty with concerns that may arise regarding students enrolled in their class. If a faculty member is concerned about a student’s academic performance, we suggest the faculty member begin by having a direct discussion with the student about the issue and exploring potential solutions together.

If the student is not making progress after that discussion and extra support from a Case Manager or Dean is warranted, please submit an Early Alert. These alerts can be submitted throughout the semester; however, please take this action when a concern is first noticed.

The types of alerts you can issue that may impact a student’s success include absences/tardiness; missing work/exams; needs tutoring; significant change in student’s behavior; concern for student’s emotional, mental, or physical well-being; or uncertainty of how to respond to a situation or a student or you are unclear who to contact but have concerns about a situation or a student.

For more information on how to submit an Early Alert, visit

  1. Select the “UIS” application.
  2. Go to the “Faculty Services” tab.
  3. Select “Detail Roster with Photo.”
  4. Select “Fall 2023” and submit.
  5. Select the appropriate CRN, and the “Faculty Class List” will be generated.
  6. Look under the student’s picture and click the hyperlink that states “Early Alert–for undergraduates only.”
  7. Once you have the form, select all appropriate boxes, and submit.

What happens next?

After submitting an Early Alert, you receive a confirmation email. For first-year students, the alert is forwarded to an Academic Advisor and Case Manager. For continuing students (i.e., second-, third-, and fourth-year students and graduate students), the alert is forwarded to an Advising Dean and the Dean of Students.

The Case Manager/Dean contacts the student to address the reported issue(s) and devise an action plan to resolve the matter. The student is encouraged to share a summary of the action plan with their professor; the Case Manager/Dean also follows up with the professor.

In rare instances, there are critical situations that demand immediate attention, such as when a student is experiencing severe depression or poses a risk of harm to themselves or others. In such cases, it is imperative to escalate these concerns.

University Learning Commons (ULC): provides academic support in most subjects. Students are encouraged to schedule appointments with a tutor through the ULC Appointment Website | St. Augustine Hall (library), room 103 | Monday through Thursday, 8:30 a.m.–5 p.m. in person and 6–10 p.m. online; Friday 8:30 a.m.–3 p.m. In person; Sunday 6–10 p.m. online 

Math Learning and Study Center: offers specialized support for math courses. Students are encouraged to schedule appointments with a tutor through the ULC Appointment Website | St. Augustine Hall (library), room 103 | Monday through Thursday, 8:30 a.m.–5 p.m. in person and 6–10 p.m. online; Friday 8:30 a.m.–3 p.m. in person; Sunday 6–10 p.m. online 

University Writing Center: offers hour-long sessions for help with writing assignments in person or online; also offers e-tutoring | St. Augustine Hall (library), room 150 | Monday and Tuesday 9 a.m.–7 p.m.; Wednesday and Thursday 9 a.m.–5 p.m.; Friday 9–3 p.m. 

Center for Student Success: one-stop hub of resources for first-year students that includes academic and career advising, academic achievement resources and tutoring, mentoring and other first-year transition programs, and case management | St. Augustine Hall (library), room 104 | Monday through Thursday, 8:30 a.m.–4:30 p.m.; Friday 8:30 a.m.–3 p.m.

Disability Services: aids students with all types of conditions (including physical and learning disabilities, temporary injuries, and chronic illnesses) to access educational resources at St. John’s. Marillac Hall, room 134 | Monday through Thursday, 8:30 a.m.–4:30 p.m.; Friday 8:30 a.m.–3 p.m.

University Libraries: provides in-person and virtual research assistance and 24/7 access to online resources. Librarians can assist students with accessing course readings, choosing research topics, finding appropriate resource materials, and using information ethically. Ask a Librarian Website | St. Augustine Hall 

Center for Counseling and Consultation: provides counseling and support to students who may be experiencing personal or emotional difficulties. For information regarding assessment, individual and group counseling, crisis intervention, and consultation and referral, please see the CCC Guide for Faculty and Staff. | Monday through Thursday, 8:30 a.m.–4:30 p.m.; Friday 8:30 a.m.–3 p.m. | Call 718-990-6384 during office hours; 718-990-6352 after hours 

University Career Services: provides opportunities for students to utilize resources such as self-assessments, career exploration, job-readiness skill training, internships, résumé help, mock interviewing, and other experiential learning opportunities and employment services. | Chiang Ching Kuo (CCK) Hall |Monday through Thursday, 8:30 a.m.–4:30 p.m.; Friday 8:30 a.m.–3 p.m. 

Student Health Services: offers free health-care services to all students enrolled at St. John’s. This office treats minor illness and injuries and can connect students to health-care resources on campus and in the community if they require emergency or chronic disease management. |Rear entrance of DaSilva Hall (in front of Donovan Hall)|Monday through Thursday, 8:30 a.m.–4:30 p.m.; Friday 8:30 a.m.–3 p.m. 

The Global Language and Culture Center (GLCC): academic support and language resource center where students can practice one, or several, of the 10 languages currently offered; tutoring is also available. | Monday, Tuesday, and Thursday, 10 a.m.–6 p.m.; Friday 10 a.m.–4 p.m. in person; Wednesday 10 a.m.–6 p.m.; Saturday 10 a.m.–3 p.m. online 

Campus Ministry: supports Catholic and interfaith initiatives that promote spiritual engagement and workshop, encourages reflection and dedicated service, offers social justice and leadership opportunities, and provides spiritual guidance | Marillac Hall, room 239, or St. Thomas More Church | Monday through Thursday 8:30 a.m.–4:30 p.m.; Friday 8:30 a.m.–3 p.m.

To report a concern for a student with housing, food, or financial insecurity, complete the Basic Needs application.

Students of Concern

Jackie Lochrie
AVP of Student Success and Dean of Students
[email protected]

Early Alert System

Princess Gay-Henderson
Case Manager, Center for Student Success
[email protected]

Students’ Basic Needs

Lucy Pesce
Executive Director for Mission Initiatives
[email protected]