International Hospitality Management, Master of Science

The Master of Science Degree program in International Hospitality Management enables students to increase their managerial hospitality expertise, through study and research, in several newly developing specialty areas. M.S. degree graduates will offer increased executive talent and value to hospitality organizations employing them.

The hospitality industry encompasses a wide range of businesses; hotels, restaurants, travel agencies, convention centers, resorts, and more. Those with masters’ level education in hospitality are increasingly preferred as management employees, because with their advanced education and professional experience, they can quickly enter advanced management positions. Today, the global arena of hospitality offers people with advanced degrees executive opportunities anywhere in the world.

This unique M.S. Degree program also recognizes that strong growth is projected in healthcare, healthcare support and personal care fields. The program includes coursework for those interested in managing residential healthcare housing, patient customer services, and recreation, travel and tourism experiences for elderly and disabled persons.

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Courses

M. S. Degree Requirements:  30 credits

Required Core: 18 credits, taken by all students, includes all the following:

• IHM 100 International Hospitality Management
• IHM 101 Revenue Management in the International Hospitality Industry
• IHM 103 Delivering Successful Customer Service
• IHM 104 Marketing and Sales in International Hospitality Management
• IHM  108 Hospitality Analytics and Decision Making
• IHM 504 IHM Internship: Professional Experience

Elective Courses, 12 credits or 4 courses; Students choose from the following:

• IHM 102 Hospitality Business Law and Risk Management
• IHM 105 Social Media Analytics and Technology in International Hospitality
• IHM 106 Economics of Travel and Tourism
• IHM 110 International Financial Hospitality Management
• IHM 111 Event and Festival Management
• IHM 112 Strategic International Hospitality Leadership
• IHM 113 Human Resources and Labor Relations in International Hospitality Management
• IHM 114 Quality, Ethics and Service Excellence in the Hospitality Industry
• IHM 116 Ecotourism and Sustainability in International Hospitality Management
• IHM 117 Hospitality Management and Patient Experience
• IHM 500 Selected Topics in International Hospitality Management (Research Course) *
• IHM 509 Study Abroad International Internship

*In IHM 500, Selected Topics in International Hospitality Management, students conduct research and write a comprehensive Professional Paper under the guidance of a faculty mentor.

The portfolio of elective courses supports students in developing analytic techniques that deepen knowledge of sub-industry areas, such as hospitality services for special need populations and patient health care hospitality management. Students also have opportunities to develop professionally through internship experiences. There is one required Professional Internship Experience, IHM 504, and students may choose to complete this required Internship abroad by completing IHM 509 instead of IHM 504. The local, national, and international internship opportunities available are distinctive elements of this program, when compared with most other graduate level programs in hospitality.

Objectives

The M.S. Degree program in International Hospitality Management aims to equip managers and executives with expertise in a range of business disciplines and with critical competencies in many aspects of hospitality.  The program aims to support students

• To become innovative leaders in delivering hospitality services for new populations such as the elderly and the disabled, in using technology and social media to attract and to retain customers, and in maintaining financial viability, through specific courses in the program focused on these topics;
• To understand that consumer expectations of excellent customer service in hospitality globally are high, and that social media, research and analytics play key roles in measuring customer satisfaction, and its critical relationship to the economics and finance of hospitality;
• To appreciate the sustainability and ecotourism movements in hospitality and to prepare for managing hospitality developments globally in environmentally protective and fiscally sound ways.

Success Stories

The International Hospitality Management program has already been successful for many students. Some of our graduates from the class of 2021 and 2022 have already landed the following key positions at Conrad NY Downtown:

• Samantha Alterman, Executive Meetings Manager
• Sarah Jarden, Sales Coordinator
• Brianna Maiorano, Catering & Events Coordinator
• Taylor Martello-Assistant, Food & Beverage Manager
• Kristen Silverman, Senior Events Manager

And, Conrad Midtown: 

• Tristen Wenger, Front Desk Coordinator 
• Alicia Furnari, HR Coordinator

According to April Merenda, Program Coordinator for the SJU MSIHM program, our graduates are finding incredible career opportunities with their master's degree and hospitality degree at St. John's University. Many properties are actually seeking our graduates upon completion of the program.

Please click on the stories below to hear what some of our former graduates have to say:

• Hospitality Management Student Wins Top Award for Leadership
• Ahoy! Intern Gains Real-World Experience Aboard Yacht
• Anastasiya Sihilyetova talks about how a MS in International Hospitality Management helped her pursue her Career
• Kate Smith, an immigrant from Ireland, chose to pursue her business degree in International Hospitality Management from CCPS
• Andrea Sanchez Mejorada Mendoza talks about her pursuit of an International Hospitality Management degree at CCPS
• CCPS's International Hospitality Management Program motivates Iris Diaz to obtain a Master's Degree
• Sainah Theodore talks about her success with the International Hospitality Management program at CCPS

Questions on MSIHM Financial Aid

Feel free to email the following for questions on financial aid
[email protected]
Click on our main web page for details: https://www.stjohns.edu/admission/tuition-and-financial-aid.