St. John's University Laptop Support Center
St. John’s University provides onsite support to those students who have chosen to opt into the Academic Computing Initiative during Spring 2020 and prior, as well as to the employees and faculty who have been issued a University laptop. There are two locations in which support can be found, on the Queens campus, and Staten Island campus.
The Laptop Support Center services all SJU-Issued laptop on an appointment-only basis.
* Due to the COVID-19 Health Crisis, our Laptop Support Centers will require physical distancing rules to be enforced and masks to be worn during your appointment. Please be on time for your appointment. All that are 10 minutes or more late for an appointment will be cancelled.
To make your appointment, please log in to the St. John's Connect app, and follow the steps HERE
Helpful Links
For additional information on the Academic Computing Initiative policies, please visit: www.stjohns.edu/computerpolicy.
For Questions about the Academic Computing Initiative Policy, please see our Frequently Asked Questions page.
If you need assistance logging into some of the sites, please see below:
Signon.stjohns.edu - Single Sign-On system - This login information is your credentials for Email, Blackboard, Canvas, On-Campus Printing, On-Campus WiFi, Logging in to a campus computer in a classroom or computer lab, Online Libraries, etc
For instructions on how to upload data to GoogleDrive:
Academic Computing Initiative Help - SJU Connect App
If you have a laptop as part of the Academic Computing Initiative, please see all of our documentation to help you with your laptop. For your convenience, they are available for your phone in the St. John’s University Connect app by Involvio located in the Google Play Store for Android phones, as well as the iOS Apple App Store for the iPhone.
Login to the St. John’s Connect App. Follow these steps:
St. John's University Connect Login Instructions