Following an Emergency Situation or a Traumatic Event

Following an emergency situation or a traumatic event, it is not uncommon to feel a full range of strong emotions.

You may feel stunned, disoriented, angry, sad, powerless, numb, frustrated, guilty, lonely, anxious, or even happy that you and your loved ones were physically unscathed by these events.

All of these feelings are normal reactions to disturbing events. At times these feelings can be intense, unpredictable and overwhelming. Below are a number of resources to help you understand your reactions and the steps you can take to help move forward to begin the healing process and restore and a sense of control.

For all emergency situations where someone require immediate medical assistance and/or is in immediate danger to him/herself or others, call 911 or local police. If you are on campus and call 911, please notify Public Safety so they can assist emergency services to your location.

The Center for Counseling and Consultation can provide support for students and consultation and referrals to faculty, staff, and parents.

Center for Counseling and Consultation
Marillac Hall, Room 130
Staten Island
Spellman Hall, Room 101

After Hours Mental Health Helpline
If you need to speak to a counselor when the Center for Counseling and Consultation is closed, please call the After Hours Mental Health Helpline at 78-990-6352.

please call the After Hours Mental Health Hotline at 78-990-6352

Support Resources

Taking Care of Yourself and Others:

For Students:

For Parents:

For Faculty, Staff, and Administrators:

Employee Programs

St. John’s University employees have access to free, confidential support through the Employee Assistance Program (EAP).

The University uses Corporate Counseling Associates to offer EAP support services that help faculty, administrators, and staff and their household or family members handle life's challenges successfully—from routine concerns to major crises. Access to professional counselors is available 24 hours a day, 365 days a year by calling the hotline at 800-833-8707 and speaking to a specialist or making an appointment to meet with a counselor locally or nation-wide. Employees can also access a wealth of resources by visiting (log in with company code: STJOHNS).