The St. John's School of Law Information Technology (IT) Department provides systems and technology support to facilitate the achievement of the School of Law's academic and administrative goals. Our professional and courteous staff is committed to providing outstanding service and technological assistance to our students, faculty and staff.
We continue to evaluate new products and innovations relevant to enhancing the School of Law's educational environment.
For Help, please see https://ithelp.stjohns.edu/support/solutions this link provides self help articles for common problems. If you can not resolve your problem, Click Raise a ticket. A helpdesk ticket will be created on your behalf and we will get back to you as soon as possible.
Tracy Bonaventure -Desktop Support Supervisor 718 990-1429
Felix Rosario -Desktop Support Specialist 718 990-1489
Information Technology office -Room 1-06 within the library.
Phone: 718-990-1430Email: [email protected]
Monday - Thursday: 8:00 a.m. - 7:00 p.m., Friday: 8:00 a.m. - 3:00 p.m.
Monday - Thursday: 8:00 a.m. - 4:00 p.m.
Please be aware that IT support is limited during University Holidays.
Available technology services at St. John's School of Law :
Health Screening: https://ithelp.stjohns.edu/support/solutions/articles/16000032734
Webex instructions: https://ithelp.stjohns.edu/support/solutions/articles/16000014559
As a member of the St. John's Community, you have access to University technology services. Information Technology is working hard to consolidate the usernames and passwords used to access these technology services (e.g., email, UIS, Canvas, etc.) using a new Single Sign-On system.
For Step-By-Step directions, please review the Single Sign-On instructions at https://ithelp.stjohns.edu/support/solutions/articles/16000010232.
SJUMobile, Wi-Fi: https://ithelp.stjohns.edu/support/solutions/articles/16000015825
All St. John's students automatically receive an e-mail address.
Your e-mail address is in this format: [email protected]
The xx represents the 2-digit year of the start of your career at St. John's. For instance, if John Smith enrolled at St. John's in year 2013 his email address would be: [email protected]
Please note that if you attended St. John's University for your undergraduate studies your e-mail address remains the same and the 2-digit year portion of it will not change.
How to sign in to email: https://ithelp.stjohns.edu/support/solutions/articles/16000010217
Download the Outlook App from the App store or Access your email from the SJU Connect App.
There are two high speed printers outside the computer lab that students can print to. Printers can be accessed through computers in the lab and wireless from your laptop at https://printcenter.stjohns.edu. Students are issued 60 print points each semester on their storm card for printing. Your printing allowance is reset each fall. To release your print jobs you will need your storm card.
The St. John’s University StormCard provides students with visual identification. It also allows students to set up debit accounts for purchases at vending machines (snack and soda machines, photocopiers, computer lab printers and laundry facilities, etc.) and to make purchases at any of the University dining facilities and bookstore. The StormCard also has the ability to provide access to campus buildings and parking facilities.
Please be mindful that the StormCard is mandatory, every St. John's student must carry it on campus at all times.
The StormCard Office is located at Public Safety and is open:
Monday, Wednesday: 8:30 a.m. - 7:00 p.m.
Tuesday, Thursday: 8:30 a.m. - 4:30 p.m.
Friday: 8:30 a.m. - 3:00 p.m.
The School of Law Information Technology department currently supports the following operating systems and applications:
The School of Law Information Technology department (IT) will support all computers and printers that are purchased and distributed by IT. The IT department will not provide hardware support for personal laptops or home computers. As a courtesy, we will assist with diagnostics.
Please be sure to backup any important documents you may have on your computer before requesting service. The St. John's School of Law IT department cannot be responsible for any data loss that may occur while servicing your computer.
For computer access in the lab, Use the same credentials you use for https://signon.stjohns.edu.
If you haven't logged into Signon for the first time yet, follow these instructions: https://ithelp.stjohns.edu/support/solutions/articles/16000010232
St. John's University, New York (the "University") through the Department of Information Technology (IT), provides an array of computing resources to support the instructional, research and administrative functions of the University, including computing equipment, laptop computers distributed pursuant to the University's Academic Computing Initiative, networks (via wireless and wired access), internet access, computers, terminals, communications networks, printers, software, data files and other relating computing equipment ("Computing Resources"). Agreement and adherence to the following policies is a mandatory prerequisite to use of the Computing Resources and your use of Computing Resources constitutes your agreement to be bound by the policies.
Since rapid change is inherent to computing and information networks, the University reserves the right to modify these policies at any time, except for Academic Computing Initiative policies related to material terms and conditions of ownership, possession and use of University provided laptop computers which policies may be altered only with respect to new recipients of laptop computers. Although the University will make reasonable efforts to announce changes to policies, it is the user's personal responsibility to remain informed of the current policies by periodically checking this Handbook.
Click Hear to view the full computer usage policy.