Crest on the front gate

Reopening Information for Students

Student Information

Please note: If you are feeling sick, please reach out to Student Health Services  during business hours and the  Department of Public Safety  after hours.  

Academic Policies 

Though the fall 2020 semester may prove to be unique in many ways, one essential detail is constant: St. John’s faculty members remain committed to challenging, enriching academic coursework. So most academic policies will be the same, even if they look a bit different depending on a given course’s format. A few notes: 

  • Be sure to arrive to campus by the deadline! For most colleges and programs, fall 2020 classes will begin on August 24. The last day to add/drop classes is Saturday, August 29. All students taking in-person or hybrid courses must be prepared to attend their on-campus classes by this week, which will require completion of all quarantine requirements in advance. Full academic calendar information, including a link to the School of Law’s calendar (which is substantially different), can be found  here
  • Read each course syllabus thoroughly to make sure you’re clear on your attendance and participation expectations. You may also notice a few new additions, including contingency plans for how in-person and hybrid courses would transition to a fully online format if needed.  
  • Ask for clarification if you’re unclear on course expectations, including important deadlines; how to meet for office hours; and how to access course materials, such as recorded lectures (if applicable). For example, if you’re taking a class from California or China, you may need think through time zones as you plan for assignments.  
  • Tell your professor if anything changes in your own life. As with any health issue, for example, you are responsible for sharing information directly, including any need to self-isolate or quarantine. Faculty members can work to accommodate many concerns, but that effort begins with clear, prompt communication from you.  

Coming to Campus 

All students are required to complete the “Campus Pass” self-screening prior to coming onto campus each day and to wear face covering at all times. Please visit the “Health & Wellness Screening” section for details.  

In accordance with state and national guidelines, students arriving from  many U.S. states or territories or  from abroad must complete a mandatory 14-day quarantine prior to arriving on campus. Please visit the “Quarantine Requirements for All Students” section for more information. 

For additional detail on the daily screening and on staying healthy while on campus, visit the “On-Campus Health and COVID-19 Monitoring” section of this website.  

First-Year Students 

The University Freshman Center’s dedicated team of advisors seeks to initiate and maintain an ongoing relationship with students, which is focused on achieving success both inside and outside of the classroom. 

If you would like to request a change of major within the same college or if you wish to declare a minor, you must contact your UFC advisor. If you are requesting a change of major to a different college, you should contact your UFC advisor as it could affect your academic progress. 

Technology Services (including Email) for all First-Year Students

To access St. John's Technology Services—including email, on-campus WiFi, and online course details through Canvas and Blackboard—you’ll log in using your full email address and password.

  • Your full email address will take the form firstname.lastname##@stjohns.edu, where the “##” represents your year of entry into St. John’s (for example, [email protected]).
  • Your temporary password (for all services other than UIS) takes the following form: the letters “Sj” + your StormCard ID (for example, Sj91234567).

If you have your StormCard handy, you’ll find the ID# there. If you don’t yet have your physical card, you can also find the ID# online, under the new student “To Do List” located on UIS. To access it, follow these steps:

  • Log into UIS. If it’s your first time logging in, be sure to have your St. John’s “X ID” number, which you can find on your acceptance letter.
  • Click on the “Student” tab.
  • Click on the “New Student Information.”
  • Click on the “New Student Orientation.”
  • Click on the “To Do List” link.

For more information, please visit the Information Technology website, which includes links to request IT support, additional information on accessing web-based tools, and other resources.

In addition, IT is running special “Students Technology Resources Webinars” on Thursday, August 27 (from 2:00pm-2:30pm), Friday, August 28 (from 11:00am-11:30am), Saturday, August 29(from 11:00am-11:30am), and Monday, August 31 (from 2:00pm-2:30pm).

The University Freshman Center (First-Year Undergraduate Students)

The University Freshman Center’s dedicated team of advisors seeks to initiate and maintain an ongoing relationship with students, which is focused on achieving success both inside and outside of the classroom. 

If you would like to request a change of major within the same college or if you wish to declare a minor, you must contact your UFC advisor. If you are requesting a change of major to a different college, you should contact your UFC advisor as it could affect your academic progress. 

On-Campus Housing Changes 

To reduce density in our halls while meeting student needs, we have eliminated triple and quad occupancy rooms, added guest restrictions, and will continue working individually with students who notify the Office of Residence Life of underlying health conditions. In addition, we have communicated quarantine expectations to students arriving from  many U.S. states or territories or  from abroad, and encourage all resident students to read the “Move-In Survival Guide” for additional information on planned, socially distanced campus arrivals, among many other details.  

Quarantine Requirements for All Students 

In accordance with state and national guidelines, students  arriving from  many U.S. states or territories  or  from abroad  (regardless of nationality or permanent address) must complete a mandatory 14-day quarantine prior to entering campus.  Students who arrived on campus on August 1 may be quarantining on-site. All other students must quarantine according to New York State’s  Isolation and Quarantine Procedures, then submit a PCR COVID to St. John’s prior to returning.   

Additionally, every day before entering campus, all members of the St. John’s community must complete the “Campus Pass” self-screening in the St. John’s University Connect app. After completing the screening, you will receive an email with either a green or red pass. This must be shown to Public Safety when entering campus. For additional detail on the daily screening and on staying healthy while on campus, visit the “On-Campus Health and COVID-19 Monitoring” section of this website.  

Please read the quarantine FAQ for key additional information. If you have questions regarding these procedures, please contact Student Health Services (available Monday to Thursday, 8:30 a.m. to 4:30 p.m. and Friday, 8:30 a.m. to 3 p.m., at 718-990-6360 (select menu option 4). 

For more information on arriving to campus, including details on the “Campus Pass” self-screening, please visit On-Campus Health and COVID-19 Monitoring.

Quarantine FAQ

Be sure to read the “Quarantine Requirements for All Students” section above before reading this FAQ. Note that only students arriving from many U.S. states or territories  or  from abroad (regardless of nationality or permanent address) must quarantine prior to entering campus.

You will need to provide a negative polymerase chain reaction (PCR) COVID test to Student Health Services three days prior to entering campus for the start of classes. The test should be taken at the end of the quarantine. Test results may take several days to be returned to you, so please plan accordingly.

Students who test positive will need to follow the instructions of the health care professional providing their results. Students are also required to notify Student Health Services of a positive result.

You can search for test locations on this website, but be sure to check with the testing site in advance for appointment availability.

Yes. Please review the “Academic Policies” section of this site for details, but students taking in-person classes must generally have completed all requirements and be cleared to enter campus no later than August 29. 

Additional Information

St. John’s recognizes the central role that extra- and cocurricular programming plays in the student experience. The Division of Student Affairs has begun working with SGI and student organizations to move as much of its programming to virtual formats as is possible.

If students believe that an event cannot be held virtually, they can bring specific requests to their student organization advisor, who will then review it and advance it to senior leadership if appropriate.  

We expect students to refrain from gathering in groups, even with social distancing and masks in place. We recognize that this semester will be quite different from every other, and appreciate the key role you play in keeping yourselves, your peers, and our community healthy.

Learn more about Queens campus virtual activities and Staten Island campus virtual activities.  

Are you looking to stay connected to your St. John’s community while classes are hybrid? Follow @StJohnsNow and @StJohnsNowSI on Instagram for campus news, staying well and self-care practices, online activities you can join, upcoming virtual events, and more! 

University Career Services is providing all services on-line to meet your career development needs and to help you find internship and job opportunities. Students are invited to contact Career Services from their first semester on campus and beyond graduation. Professional career advisors and engaging programs are fully available to support the development of career readiness skills and exploration of options in an increasingly virtual environment.   

Appointments can be made via the St. John’s Connect app under Resources > Career Services > Make an Appointment. You may also call Career Services in Queens at 718-990-6375 or in Staten Island at 718-390-4438. 

There are a few ways you can access mental health supports this fall from the Center for Counseling and Consultation.  

  • Schedule an appointment. The CCC will offer telehealth mental health services this semester. If you are interested in an appointment, please  request a telemental health counseling appointment. Once we receive your request, a counselor will reach out via phone or email to discuss next steps. 
  • Speak with a counselor by phone. To speak with a St. John's University counselor, please call 718-990-6352. If you are in crisis, please call the National Suicide Prevention Lifeline at 1-800-273-TALK (8255). More resources can be found on our  hotlines website. 
  • Try self-guided online resources: We encourage all students to register for  Therapy Assistance Online  (TAO). Log in with your St. John’s email for free guided therapy for stress, anxiety, depression and other concerns. 

Disability Services is conducting web-based or phone registration meetings for students in need of new accommodations related to the online educational environment. The team also continues to support currently registered students via email, phone, or video teleconferencing such as Webex. Please contact us at 718-990-6867 or  [email protected]  if you have questions or need assistance. 

The Office of Student Financial Services is available to answer your questions on the Queens and Staten Island campuses. Offices are open Monday through Thursday from 8:30 a.m. until 4:30 p.m., and Friday from 8:30 a.m. until 3 p.m. Please contact the office at 718-990-2000 or [email protected]

St. John’s recognizes some students may be experiencing pandemic-related difficulties and may want to consider a Health-Related Leave of Absence (HRLOA). For more information, visit the HRLOA website.

The International Student and Scholar Services Office (ISSSO) is the first resource to contact whenever you need assistance related to your visa or to living and studying in the U.S., even if you happen to be studying online from abroad this fall. Visit our website for information on the best ways to reach us.

The SOAR team is ready to help, and continues to work and meet with students and others by phone and through video conferencing. If you would like to meet with someone from SOAR, please call the Campus Support Advisor at 718-990-8484. We will respond to voicemail within two business days. If you need to talk with someone after-hours, or if you need to discuss an urgent matter, please call our 24/7 Mental Health Helpline at 718-990-6352.


 

Our individual actions are fundamental to keeping our community safe and healthy, so if you observe individuals not complying with health guidance, including social distancing or face covering protocols, we ask that you do the following:  

  • Remind your students/colleagues/peers of the importance of observing health and safety protocols (if you feel it is safe to do so). Be sure to avoid arguments and/or other confrontations. 
  • Submit the “Social Distancing Violation Reporting” form so that we can follow up and determine appropriate next steps. Do not call Public Safety; they will be unable to enforce these protocols. 

Through student employment, St. John’s aims to help students defray college expenses, expand their educational experiences, and help prepare them for life after college.   

This fall, student worker positions—both regular and federal work study—will be offered both on-campus and remotely. To prepare you to work on campus this semester, you will be required to attend a webinar on returning to work that will address workplace safety plans, face coverings, hygiene, and cleaning protocols. The webinar will run for 50 minutes, with additional time for Q & A. The links to register for the webinars can be found on the  Human Resources Training & Development web page

Please keep in mind that you may not work more than 20 hours per week, and your earnings must remain within your grant award (if applicable). For more information on work policies, please visit our Student Worker Resource Guide. A few additional notes:  

  • Students who work at community partner sites will be notified by their St. John’s supervisors of any changes to program and partner site participation. GearUp, Liberty Partnerships Program, and Upward Bound student personnel are all working remotely. 
  • Graduate assistants should work with their supervisor to determine any need to be physically on-campus; however, they will work remotely the majority of the time.  

Students may contact the Office of Student Employment with questions at 718-990-2497. 

Student Health Services remains available to address your concerns. 

  • Think you have symptoms of COVID-19?  Use Apple/CDC’s  COVID-19 Screening Tool
  • If you are ill with COVID-19 or were asked to self-isolate because of exposure to COVID-19:  Please complete the  Self-Isolation Notification Form  so we can follow-up with you and assist you through this process. 
  • If you have non-emergency health questions:  We are available for Monday to Thursday, 8:30 a.m. to 4:30 p.m. and Friday, 8:30 a.m. to 3 p.m. Please call 718-990-6360 (option 4). For immediate medical emergencies, please call 911 or health care provider. 
  • We are also providing telehealth medical appointments.  You can  schedule an appointment online. Once we receive your request, a member of the Student Health Services team will reach out via phone or email to discuss next steps. 
  • For more information on COVID-19: Please visit the New York State Novel Coronavirus page at  coronavirus.health.ny.gov
  • Immunization Documentation: All immunization documentation should be submitted via the St. John’s Student  Online Patient Portal.  We are no longer accepting documents via mail or email. 

Due to the ongoing pandemic and to social distancing guidelines as established by the state, city, and University, we will no longer offer courtesy shuttle bus service. This includes service to/from the Staten Island campus and to the Staten Island Ferry. The office of Public Safety is available to provide escorts for students living in University managed properties when they are feeling concerned about traveling independently.

For students seeking transportation options to the Queens campus:

  • Q46 bus run to/from DePaul to Gate 4
  • Q30 and Q31 buses run to/from Jamaica Station to Gate 1, stopping at the corner of Homeland St and Henley Rd, accommodating students living in the Henley Rd Complex

For students seeking transportation options to the Staten Island campus:

  • S66 rusn to/from the Staten Island campus to the Staten Island Ferry.

We encourage everyone commuting to campus via buses, personal vehicles, ride sharing, and paratransit services, to review the CDC guidelines, protect yourself when using public transportation.

Since Wellness Education is more important than ever, the Wellness Education and Prevention team will provide virtual wellness information to help members of the St. John’s community thrive. 

  • Wellness Resources: Please visit COVID-19 Student Wellness Resources for a variety of wellbeing resources you may find helpful during this challenging time. 
  • Wellness GroupMe: Finding it hard to start your day? Join the Department of Student Wellness daily wellness tip GroupMe! By subscribing to this list, you will receive daily quick and easy tips to help you stay focused. Just  sign up  to be added! 
  • Wellness Wednesdays: Join us every Wednesday for our  Wellness Wednesdays WebEx  at 2 p.m. EDT. Just click the link to join!