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Key Contacts and Communications

Contacts and Updates

This page provides an overview of key contacts and will also provide an archive of communications sent to the campus community regarding our fall reopening plans and updates.

Main Command Center 718-990-5252

Queens Campus - Emergency Number Ext. 5252

Public Safety
ROTC Building/McDonald Center
Goethals Avenue by Gate 6
Directions and Map
Dean of Student Life
University Center
Director of Residence Life
Donovan Hall, Room C-16

Staten Island Campus - Emergency Number Ext. 4487(8)

Public Safety
Spellman Hall, Room 116
Office Number: 718-390-4487(8)
Directions and Map
Dean of Student Life
Campus Center, Room B-11
Residence Life
35 Arlo Road, #1A

Manhattan Campus

Public Safety
Front Desk

Long Island Graduate Center - Hauppauge

Public Safety Desk

International Campuses

Rome Public Safety
Toll Free in Italy: 800 971736
US Tel: 212-815-9216 Ext. 2

Health Service Office Hours

Queens Campus
Mondays - Thursdays: 8:30 a.m. – 5 p.m. Fridays: 8:30 a.m. – 3 p.m.

Staten Island Campus
Mondays - Thursdays: 8:30 a.m. – 4:30 p.m.
Fridays: 8:30 a.m. – 3 p.m.

IT Service Desk

IT colleagues are available to speak with you directly Monday to Friday from 7:30 a.m. to 7:30 p.m. Additional support can also be scheduled with our Remote Support thought the Service Desk on the IT Website

Student Call Center


Student Accounts

[email protected]

Student Health Services


Counseling Services


Disability Services


Sexual Violence Outreach, Awareness, and Response (SOAR) Campus Advisor


Office of Student Employment

718-990-2331 or 718-990-2497

Career Services

Queens: 718-990-6375

Staten Island: 718-390-4438

Employee Benefits Department


Fall 2020 Communications

As we come to the end of the fall 2020 semester, we would like to thank everyone in the community for their role in keeping our campuses safe, which enabled the University to complete the semester as planned, without interruption. It is important to remain vigilant as we prepare for the spring semester so that we can welcome our students back to the same safe environment our University provided during the fall months. 

During the time period November 23, 2020 through January 25, 2021, we are asking employees who are able to work remotely, to work remotely, when possible. However, the campuses of the University will be open during this time with appropriate on campus staffing to provide necessary services. Individuals working on campus will enter through Gate No. 6 and follow existing protocols, including completing the wellness survey before coming to campus, and complying with on campus policies regarding face coverings, social distancing, and washing your hands frequently. Please note that there will be limited services available on campus during these months, e.g., no food service. Where needed, student workers will be permitted to work on campus. It is the responsibility of each department to ensure that managers/faculty supervisors are present on campus while students are working.

Our continued vigilance while on and off-campus is critical to trying to slow the spread of the coronavirus. Please do not come to campus if you feel sick or have any symptoms consistent with COVID-19. In addition, employees will be required to follow the NY State quarantine protocols after traveling out of state. If you have any questions, please contact the Employee Benefits Office at 718-990-2363.

As always, we thank you for your commitment to our community health and behavioral standards. We will overcome these challenges by working together as a community. We pray for God’s continued blessings and protection on you and your families.

Distribution: All faculty, administration, staff, and students

From: Simon G. Møller, Ph.D., Provost and Vice President for Academic Affairs and Joseph E. Oliva, Esq. 
Vice President for Administration, Secretary and General Counsel

We wish all members of our university community a warm and safe welcome as we begin the new academic year. The Return to Campus Task Force has been providing updates throughout the summer about the preparations that were made for the fall semester and you will notice changes as you walk around campus. You can find more information and updates on the St. John's Reopens website.

As we start the fall 2020 semester, it is critically important for us to provide the university community with regular and timely updates about the status of any positive COVID-19 cases and our efforts to contain community spread when such cases occur. We will actively monitor all positive cases and consult with a team of internal and external public health experts experienced in evaluating and responding to these situations. We also will monitor the infection rates in the surrounding community and guidance from local and state health officials. There may be situations that arise requiring us to make temporary changes to on campus activities, close part of the campus, or temporarily close the entire campus. We will be guided by data, public health experts and the safety, health and well-being of our campus community.

On August 1, 2020, the University began to welcome back students from geographic areas that were subject to New York State quarantine mandates. These students were housed in segregated space for 14 days and tested for COVID-19. There were three students who tested positive for COVID-19 while in quarantine. These students were re-located to an isolation facility and we are happy to report that they are all doing well. They remained in isolation until they were medically cleared to return to regular campus activities. These are the only positive cases that we know about involving members of our campus community.

It is important for everyone to do their part to keep each other safe and contain the spread of COVID-19. Please make sure to undertake daily self-monitoring of any symptoms by using the St. John’s COVID-19 screening survey, maintain social distancing when on and off campus, wear a face covering, and wash your hands with soap regularly throughout the day. Thank you for your cooperation during these challenging times. We pray for God’s blessing and protection for you and your families.

Previous Communications

Review communications sent to the campus regarding how St. John's has responded to the COVID-19 pandemic and prepared for a successful reopening this fall.