Policy Number: 610Responsible Office: HR/Equal Opportunity and ComplianceEffective Date: 6/1/00Revised: 11/2/10; 12/1/11; 9/13/16; 8/1/17
All full-time administrators, faculty and staff are automatically covered by this benefit.
The Employee Assistance Program (EAP) is free, confidential assistance for employees and their families in a wide range of work-life, emotional wellbeing and health and wellness areas—from traditional counseling for personal stress, to legal and financial consultation, to referrals related to care giving, substance abuse, adoption resources, and everyday needs. St. John’s University has engaged the services of a nationally-recognized EAP service provider, Corporate Counseling Associates.These services are available 24/7 by calling the hotline or logging onto the website. Whether the need is simple or complex, the EAP can help with information, evaluation, crisis response, short-term counseling, and referral services.
To access EAP services, employees can call the 24-hour, confidential helpline at (800) 833-8707, or visit the work-life member website at www.myccaonline.com using company code: STJOHNS. Employees who use the member website can access LiveCONNECT, a chat feature that connects them with trained specialists who can help. Employees can also view a host of live and archived webinars and develop skills using the Skill Builders feature.
Professional consultants are available to employees 24 hours a day, 365 days a year via immediate phone access. In-person sessions with a counselor can be arranged at convenient locations locally and nationwide. Additionally, the EAP provides employees with free wellness workshops on campus covering a host of topics throughout the year. For more information on EAP services, visit the St. John’s Human Resources EAP web page.
EAP referrals can be made three ways:
St. John's University, New York
Human Resources Policy Manual