Emergency Situations

For all emergency situations in which someone requires immediate medical assistance and/or is in immediate danger to themselves or others, call 911 or local police.

If you are on campus and call 911, please notify Public Safety so they can assist emergency services to your location.

During all other emergency situations, you may:

Speak with a mental health professional

Please call or walk into the Center for Counseling and Consultation (CCC) and let the front desk staff know that you are in crisis and need to speak with a counselor immediately.

The CCC is open for walk-in services, Monday to Thursday, 8:30 a.m. to 4:30 p.m. and Friday, 8:30 a.m. to 3 p.m.

Queens
718-990-6384
Marillac Hall, Room 130

Staten Island
Spellman Hall, Room 101

Medical assistance

Please call or walk to the Student Health Services, Monday to Thursday, 8:30 a.m. to 4:30 p.m. and Friday, 8:30 a.m. to 3 p.m.

Queens
718-990-6360
DaSilva Hall

Staten Island
718-390-4447
Campus Center, Room B-17

If the Center for Counseling and Consultation and Student Health Services are closed, please contact Public Safety for assistance: Queens, 718-990-5252; Staten Island, 718-390-4487.

Hotlines

NYC Well
Trouble coping? Don’t struggle alone. We’re here to listen and help with problems like stress, depression, anxiety or drug and alcohol misuse.
Text “WELL” to 65173.
nycwell.cityofnewyork.us/en/
1-888-692-9355

National Suicide Prevention Lifeline
No matter what problems you are dealing with, we want to help you find a reason to keep living. You will be connected to a skilled, trained counselor at a crisis center in your area, anytime 24/7 and online at www.suicidepreventionlifeline.org.
1-800-273-8255

Lifenet
Lifenet provides multilingual helpline for crisis intervention, mobile crisis team, and mental health referrals.
English: 1-800-LIFENET
Spanish: 1-877-AYUDESE
Korean and Chinese: 1-877-990-8585

Samaritans of New York 24-Hour Hotline
This hotline provides those in crisis (and those who care for them) with a 24-hour safety net that can be used to fill-in service gaps, bridge between appointments and act as a source of on-going emotional maintenance for those with chronic emotional issues.
1-212-673-3000

SAMHSA's National Helpline
A confidential, free, 24-hour-a-day, 365-day-a-year service (findtreatment.samhsa.gov) in English and Spanish for individuals and family members facing mental health and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.
1-800-662-HELP

Disaster Distress Helpline
A national hotline dedicated to providing year-round immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.
1-800-985-5990

Veterans Crisis Line
The Veterans Crisis Line connects Veterans in crisis and their families and friends with qualified, caring Department of Veterans Affairs responders through a confidential toll-free hotline.
1-800-273-8255

Following an Emergency Situation or a Traumatic Event

Following an emergency situation or a traumatic event, it is not uncommon to feel a full range of strong emotions.

You may feel stunned, disoriented, angry, sad, powerless, numb, frustrated, guilty, lonely, anxious, or even happy that you and your loved ones were physically unscathed by these events.

All of these feelings are normal reactions to disturbing events. At times these feelings can be intense, unpredictable and overwhelming. Below are a number of resources to help you understand your reactions and the steps you can take to help move forward to begin the healing process and restore and a sense of control.

For all emergency situations where someone require immediate medical assistance and/or is in immediate danger to him/herself or others, call 911 or local police. If you are on campus and call 911, please notify Public Safety so they can assist emergency services to your location.

The Center for Counseling and Consultation can provide support for students and consultation and referrals to faculty, staff, and parents.

Queens
718-990-6384
Marillac Hall, Room 130

Staten Island
718-390-4451
Spellman Hall, Room 101

Support Resources

Taking Care of Yourself and Others

For Students

For Parents

For Faculty, Staff, and Administrators

Employees Programs

St. John’s University employees have access to free, confidential support through the Employee Assistance Program (EAP).

The University uses Corporate Counseling Associates to offer EAP support services that help faculty, administrators, and staff and their household or family members handle life's challenges successfully—from routine concerns to major crises. Access to professional counselors is available 24 hours a day, 365 days a year by calling the hotline at 800-833-8707 and speaking to a specialist or making an appointment to meet with a counselor locally or nation-wide. Employees can also access a wealth of resources by visiting myccaonline.com (log in with company code: STJOHNS).