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Student Communications

Student Communications in collaboration with the St. John's Now team serve to educate and inform students on the programs, events, and opportunities that significantly impact their experiences at St. John's.

St. John's Now Request Form Snapchat Takeover Request Form

We support the mission of the Division of Student Affairs of promoting student success through collaborative partnerships that support the educational mission of the University with our initiatives.

To support the Division’s strategic goals, we:

  • Support student learning, growth, and development
  • Encourage engagement and a sense community for all students
  • Enhance the quality of student life through services, programs, and events
  • Promote the University’s mission and core values

Our Team

Picture of Scott WallickScott Wallick
Director of Student Communications, Marketing, and Information Systems
Tobin School of Business, Garden Level G025
[email protected]
718-990-2169
Picture of Melanie ButronMelanie Butron
Graduate Assistant for St. John's Now
[email protected]
Picture of Quiana CrialesQuiana Criales
Graduate Assistant for St. John's Now
[email protected]
Picture of Tiyana-Erin FarmbryTiyana-Erin Farmbry
Graduate Assistant for St. John's Now
[email protected]

Learn More

The Division of Student Affairs official Snapchat helps highlight the lives of our University community: students, faculty, and staff (as well as recent alumni). Add us by username SJUStudents or via our Snapcode.

SJUStudents Snapcode

Take over our Snapchat!

We are excited to offer all members of the University community Snapchat takeovers to give everyone an authentic inside look at what it’s like to be a Johnny.

Want to take over our Snapchat? Complete the takeover request form at stjohns.edu/takeover and if your request is approved, you will receive a potential date for your takeover.

Everyone who takes over our Snapchat will be required to agree to our responsible use agreement (included in the form) as well as adhere to our best practices. Beyond that, it’s all you!

Related documents:

Official University student email or portal (MySJU) requests may submit requests directly to Scott Wallick at [email protected] or extension 2169. Requests for these channels of communication must be from University faculty and administrators.

Any member of the University community may submit a request for a student communication via the St. John's Now request formRequests must be received 10 business days in advance of the target distribution date.

Please note: The School of Law manages its own student communications. For assistance reaching law students, please contact Kimathi Gordon-Somers.

To best meet your communication goals while recognizing the feedback we receive from students, we avoid the “cafeteria” approach. Instead, we choose to understand your needs to help you meet your goals with the tools and techniques we have developed and continue to improve.

Currently we communicate with students via these platforms:

  • E-mail
  • Event listing on stjohns.edu/events*
  • MySJU
  • Social media (Instagram, Twitter, Snapchat, and Facebook)

For assistance with the electronic campus signs (e-boards), please contact Marketing and Communications.

* We are only able to add events for the Division of Student Affairs and student groups and organizations. Other members of the University community may contact their Marketing and Communications liaisons for assistance adding their events to the calendar.

Guidelines

For a communication to be distributed to a broad selection of students, it must:

  • Be critical and germane to the University’s mission and values;
  • Be essential to a University office with official approval and endorsement of that office;
  • Support an issue of student health or safety;
  • Provide information for a mandatory student responsibility or event; or
  • Promote a significant opportunity, promotion, or special event.

Faculty: Per the Office of the Provost, we are not able to assist in promoting specific classes or sections. We can provide a school/college dean with a student e-mail list by segment (e.g., all Queens campus undergraduate English majors) to facilitate your office communicating directly with those students. However, with approval of an academic dean we can facilitate communication with students enrolled in the respective school/college.

Approval and Scheduling

Every request is reviewed to ensure the communication is appropriate, adheres to these guidelines, and is complete and meets quality standards. Requests must be received 10 business days in advance of the target distribution date.

Best Practices

  • Be brief.
  • Clearly state your goal, i.e., what you want students to do.
  • Make your message actionable; give the reader something to act on or click.
  • Data shows effective subject lines are very short. Aim for two to three words.
  • Avoid using formatting for emphasis (e.g., bold, color, large fonts); instead, rewrite.
  • If an event requires registration or RSVP, use a form.
  • Try to use the second-person grammatical voice, e.g., “you should” and not “students should”.
  • Specify a contact point by phone and e-mail.

We oversee mass e-mail sent to students to ensure that communications are consistent, accurate, and coordinated. All unsolicited mass e-mail to students must be approved in advance by the director of student communications.

Typically, we only send e-mail to students for significant announcements regarding registration, important deadlines, and other need-to-know information. Such e-mail should be compelling, brief, and to the point.

Routine information about campus events, activities, programs, etc., may be promoted via other platforms such as MySJU or social media. Our office is responsible for maintaining the integrity and effectiveness of e-mail as a platform of communication with students.

Surveys and Research

If your request includes a survey as part of research, Institutional Research approval is required. For information on this process, IR Tools and Resources.

If a random sample of students is required as part of the project, a list may be provided to us by Institutional Research if requested.

The University’s portal for students, faculty, and staff is MySJU (mysju.stjohns.edu), which provides the University community access to essential services, information, and resources.

Averaging more than 10,000 distinct student logins per day, MySJU is the most effective direct communications platform for SJU students. We target content to specific groups for a personalized user experience in MySJU.

What’s in MySJU?

For Students:

  • Access your e-mail, Blackboard, and StormSync
  • Review grade history
  • Get your transcript
  • Make appointments online
  • View financial account and pay bills
  • Discover new campuses services and promotions

For Employees:

  • View pay stubs and earning history
  • Access the benefits portal
  • Obtain tax forms
  • See upcoming trainings and workshops

For Faculty:

  • View teaching schedules
  • See class rosters
  • Display advisement information
  • Access additional technology tools

Suggestion Box

Is there something you would like to see in MySJU? Let us know how you think we can improve by filling out the suggestion box form. We read every submission!

Technical Assistance

If you require technical assistance with MySJU, e-mail, Blackboard, or other technology services provided by the University, please contact the IT Service Desk.

Social media is the most effective means of communicating with a large, nontargeted student population; posts are shared via our official Division of Student Affairs social media accounts to reach an active and engaged audience on their preferred platforms.

Please follow us on social media for updates on our initiatives and collaborations across the University.

Student Life - @StJohnsNow

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Division of Student Affairs - @MyStJohnsU

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