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The Student Experience

A Holistic Approach from Enrollment to Graduation and Beyond

Page last updated 12/7/2021

The committee goals listed here, as well as action items for each goal, are considered to be in progress and may be updated, deleted, and/or revised.

Committee Goals

  1. Establish the unique St. John’s Journey for each student, focused on providing value-based services to enable their success and create a lifelong connection back to the University
  2. Define and create an expected and consistent classroom experience from the student perspective.
  3. Broaden relationships with the external community and extend the student experience outside the gates of St. John’s campus (the “Union/Utopia” experience).
  4. Expand and enhance the co/extra-curricular experience at the University with quality, high impact activities to foster engagement and broaden exposure to more students through the creation of programs and organizations for the diverse student body at St. John's.
  5. Ensure we reach students in the most appropriate manner by improving and streamlining student communications.

The Student Experience is the overall engagement of students throughout their college career, starting at the application process through graduation and becoming a member of the alumni community. It encompasses many aspects of student life, from academic and intellectual to social and emotional. The Student Experience focuses on the unique and lasting relationship the student has with the University. The focus may differ for each student, but the entire experience should be consistent, accessible, and ubiquitously available. This experience is an engaging one and will provide the student with the ability navigate their pathway to success at St. John’s.

Committee Members

Jacqueline Grogan, Ed.D., M.B.A., Chair; Associate Provost for Student Success, University Freshman Center and University Learning Commons 
Anne Rocco Pacione, Chair; Chief Information Officer, Department of Information Technology

Marvelous Abraham, Student
Eric Alvarado, Executive Director, Enterprise Architecture and Strategy, Department of Information Technology, and Adjunct Professor, Division of Computer Science, Mathematics, and Science, The Lesley H. and William L. Collins College of Professional Studies
Ebony J. Calvin, Director, Campus Activities, Department of Student Life 
Max A. Hergenrother, Director of Technology Operations, The Lesley H. and William L. Collins College of Professional Studies
Monique L. Jernigan, Executive Director, Office of Multicultural Affairs, and Director, Inclusivity Resource Center
Scott Lemperle, Executive Director, Auxiliary and Conference Services 
Jackie Lochrie, Associate Dean for Student Services and Deputy Title IX Coordinator, Division of Student Affairs 
Jason Luchs, Associate Director, Office of Disability Services 
Luis G. Manzo, Ph.D., Executive Director, Student Wellness and Assessment, Department of Student Life
Christina Quartararo, Executive Director, Inbound Programs, Office of International Education
William D. Reisel, Ph.D., Professor, Department of Management, The Peter J. Tobin College of Business 
Blayne E. Saunders, Associate Director, Public Safety Compliance, Department of Public Safety
Linda Shannon, J.D., Vice Provost and Chief of Staff, Office of the Provost
Lynn M. Stravino, Director, Academic Service-Learning 
Jacques Theus, Executive Director, Design and Construction, Department of Campus Facilities and Services 
Sharod L. Tomlinson, Director, Student Development and R.I.S.E. Mentoring
Scott VanDeusen, Assistant Vice President, Institutional Advancement and Alumni Relations
Scott Wallick, Director, Student Communications and Web Content, Division of Student Affairs