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Quality Service Module I: Adapting to Change and Avoiding the Campus Runaround

Audience: All Employees

Module I is a prerequisite for Module II and lays the foundation for the other modules in the Quality Service series. Quality Service Module I focuses on introducing you to Quality Service at St. John’s University, adapting to a changing environment and working across departmental lines. Learn what you can do as service providers to help prevent one of the biggest frustrations for our students: the campus runaround.