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Problem Solving and Decision Making

Audience: All University Employees

As part of this workshop, participants will learn to distinguish between types of problems and the different approaches to use when solving problems.  Participants will learn to test assumptions, create new perspectives, and take prudent risks as part of the creative problem solving process.   Additionally, the workshop will cover the steps in the decision-making process.   Participants will learn to develop and narrow down options and apply process tools to improve analysis.   Please Note:  Participants are asked to think of a decision they need to make, either personal or professional, over the course of the next week or so.  That decision will be used as the basis for working through the steps of decision making during activities used in the course of the workshop.