More Information

Residence Hall Services

Contents


Cable Television

Campus Cable, a closed-circuit system available in all of the residence halls, provides broadcast network channels, popular cable channels, and more.Students must provide their own televisions and cable cords. The Staten Island campus features Time Warner Cable.

Goethals Residents: Residents will need to have a separate paid contract agreement with the local Internet/cable service provider if they wish to have Internet/cable installed in their apartments.

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Computer Connections

All suites in the residence halls are equipped with Internet access via the student wireless network, SJU-WiFi. For further information, students can contact Information Technology at 718-990-2525 or 718-990-5845. Please note that routers are prohibited.

On Staten Island each apartment comes with its own router. Each internet connection is named after the address of that apartment (ie. the Internet connection in 35 Arlo Rd. Apt. 1A is named 35 Arlo Rd APT-1A). For further information, students can contact the Information Technology at 718-390-4498.

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Housekeeping

Housekeeping is responsible for the cleanliness of the common areas of the building (i.e., hallways, lounges, stairwells, etc.).Residents are responsible for the cleaning of their own rooms/suites/bathrooms.If there are concerns about cleanliness of the residence hall, please notify a Residence Life staff member.

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Laundry and Vending Machines

Washers and dryers are located in the basement of each residence hall (with the exception of  Goethals and Staten Island) and are free of charge except for Staten Island. On Staten Island the washers and dryers are located in laundry rooms behind 41 Arlo Rd. and 504 Howard Ave Any washer/dryer malfunctions should be reported directly to the company. Contact ASI at 1-800-734-8851, or visit http://servicerequest.coinmach.com/ or install the CSC Service Works Request App for the Queens campus. In Staten Island, residents should notify the Office of Residence Life.

When making a call, please note:

  • Location of machine (residence hall name)
  • Machine number
  • Brief description of the problem, if known

Vending machines are also located in select locations of each residence hall on the Queens campus.

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Mail Services

These services are not available on Staten Island; letters and packages can be sent directly to the resident apartments. Students are strongly encouraged to have their packages insured and tracked.

 

Each suite is issued a mailbox, which is located in the lobby of each residence hall. Mail is delivered Monday to Friday by 4:30 p.m. Packages requiring your signature and letters or packages too large to fit in your mailbox may be retrieved in the Mailroom in the ROTC Building by Gate 6:

Mailroom Hours
Monday to Thursday2:30 p.m. - 6 p.m.
Friday2:30 p.m. - 5 p.m.

Mailboxes must be checked regularly. Missing deadlines because your mailbox has not been checked or suitemates did not distribute the mail is not an appropriate excuse.

The following is a template for proper addressing of on-campus mailings:

Student Name
Residence Hall
Building # St. John’s University, Suite and Room #
Queens, NY 11439-Building Zip Code

Residence HallBuilding No.Building Zip Code
O’Connor Hall1001000
Carey Hall2002000
Century Hall3003000
DaSilva Hall 4004000
Hollis Hall5005000
Donovan Hall 6006000
Founder’s Village
Building G, H, I, J, or K
7007000
St.Vincent Hall (Townhouses)8008000

The following are templates for proper addressing of off-campus mailings. (Blanks in apartments indicate the actual apartment number of the student and should be filled in according to the actual student assignment. Blanks in the DePaul street address will be completed according to student assignment.)

Student Name
DePaul Complex
147-__ Union Turnpike, Apt.__
Flushing, NY 11367

Student Name
Goethals Complex
164-07 or 164-09 Union Turnpike, Apt.__
Jamaica, NY 11439

Student Name
Henley Complex
172-14 Henley Road, Apt.__
Jamaica Estates, NY 11432

Student Name
Seton Complex 
152-11 Union Turnpike, Apt.__
Flushing, NY 11367

Staten Island
Student Name
Apartment Address # Arlo Rd. Apt. __
Staten Island, NY 10301

Mail services are not offered over the summer months. It is the student’s responsibility to forward all mail to a permanent address to obtain personal mail because mail will not be held. Students are encouraged to track all of their packages to ensure safe and proper delivery.

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Maintenance

The University provides maintenance and repair services in the residence halls.Maintenance Request Forms must be completed online using the St.John’s Intranet or the link:

stjfacilities.stjohns.edu

After office hours, emergency maintenance problems should be referred immediately to the resident assistant on duty.Emergency maintenance problems are only those issues that affect health and safety and must be attended to immediately (i.e., stopped-up toilet and no other toilet available, jammed locks, etc.).Furniture will not be removed from student rooms.

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Parking

Residents must purchase a Resident Parking Permit from Public Safety to legally park on campus ($500). On Staten Island, the cost of a parking permit is $125 per semester. Freshmen residents may not purchase parking permits on the Queens campus. Stickers are very limited and are sold on a first-come, first-served basis per published dates based on class status and none are permitted for freshmen residents. Overnight guests must obtain a temporary parking pass at the Public Safety Office and the resident host will be charged $10.

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Security

Each residence hall is staffed by a desk guard or Resident Safety Monitor 24 hours a day (except Founder’s Village, Goethals, Staten Island and DePaul).The desk guard is stationed in the lobby of each building and monitors and maintains the integrity of the hall security. Resident students must scan their StormCard at the desk to be permitted into the building. While there are no Resident Safety Monitors on Staten Island, a staff member is on call every night and remains in the Residential Courtyard from the hours of 7:30pm-12:00am.

 

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