How to Refer Someone for Counseling and
When you have determined that an individual might benefit from
professional counseling, it is best to speak to them in a
straightforward manner that will show your concern for their
welfare, i.e. "I'm concerned about you, you might want to speak
with a counselor in the Center for Counseling and Consultation."
Encourage them to call us or come directly to the Center for an
Tips on Referring a Student
Use a direct approach and express concerns for his/her welfare. Do
not attempt to deceive or trick a student into seeking counseling.
Be specific regarding the behaviors that you see in the student
that cause you concern.
Anticipate the student's concerns and fears about counseling.
Specifically address their concerns (see suggestions in the next
Create a positive expectation of how counseling can help. Leave the
option for counseling open, except in emergencies, for the student
to accept or refuse the referral. If the student is reluctant for
whatever reason, express your acceptance of those feelings so you
can maintain your own relationship with the student.
Give the student an opportunity to consider other alternatives by
suggesting that they may need some time to think it over. If the
student refuses counseling at this time, respect that decision and
leave the situation open for possible referral at a later
Ask the student at a later date what action they took. Even if the
student did not take your suggestion, your concern for their well
being will be appreciated.
Students' Concerns About Counseling and Consultation
Due to many reasons, students often have concerns about seeking
counseling and if these concerns are not directly discussed they
may prevent a student from seeking the help they need.
Concern: Only crazy
people go to counseling (and I'm not crazy).
Response: I don't
think you're crazy. People go to counseling for all kinds of
reasons and the St. John's University Center for Counseling and
Consultation is equipped to address many different issues.
Concern: Going for
counseling is a sign of weakness. It shows I can't handle my own
Response: You are
capable of handling most of your problems. There are some, however,
that are difficult to handle alone. Recognizing when you need help,
and then getting it, is a sign of good problem-solving
won't work for me. It's not effective.
Response: There are
no guaranteed results, that is true. There is a high probability
that counseling can be helpful. It has worked for a large number of
students and it could work for you. Give it a try.
Concern: I tried it
before and it didn't work.
Response: Your past
experience was not a good one for you, but you are in a different
place now and you will be talking with different people. You
shouldn't base past experiences on new opportunities.
Concern: I'm afraid
that my parents/dean will find out.
Response: What you
share with the counselor is strictly confidential. Information is
not released to anyone (parents, friends, relatives, teachers)
without your permission.
All contacts with the Center for Counseling and Consultation are
confidential with certain ethical and legal restrictions.
To schedule an appointment on the Queens Campus call (718) 990-6384
or come directly to the Center at Marillac Hall, Room 130
To schedule an appointment on the Staten Island Campus call (718)
390-4451 or come directly to the Center at Flynn Hall