Always make sure that your StormCard is clean and not damaged.
It is very important not to put any stickers or labels on your card
as they might come off while in a card reader and damage the
reader. Please do not punch holes into the card. Doing so will
damage the card and you will be charged a replacement fee.
If a card reader (i.e., copy machine, printer or vending
machine) cannot read your card, wait a few seconds, wipe the stripe
on your card and try again. If it still does not work, try another
reader. This will help determine if there is a problem with your
card or just that specific reader. If you need to come to the
StormCard Office because of a problem with your card, please be as
detailed as possible when describing the problem. This will help us
to better assist you.
If you have any questions regarding your StormCard, visit us in
the R.O.T.C. building located on Goethals Avenue outside of Gate 6
or call us at (718) 990-6257; after hours (718) 990-6281.