It is your responsibility to report your lost or stolen card to
the StormCard
Office, Public Safety
(24 hours) or on the Web (24 hours), just like you would a lost or
stolen credit/debit card. This is to protect your money in the
various spending accounts, which are accessed through your
StormCard. You are liable for all activities on your card’s
accounts until you report the card lost/stolen. To report your card
lost using the Web, go to St. John's Central, use
the UIS services and
navigate to the Personal Information menu. If your card is
defective, you can visit the StormCard Office 24/7.
The fee for your first StormCard replacement is $25. After the
first StormCard replacement there is a graduated replacement fee.
The graduated fee consists of the $25 replacement fee plus a $25
fee for each lost replacement StormCard up to a maximum fee of
$100. This fee payable by cash, check or credit card. If your card
is stolen off campus, call the local police and make a report. You
will need that number or copy of the police report to avoid being
charged for your card. If your card was stolen on campus, go to
Public Safety and report it, 24 hours a day! In the case of theft,
you will not be charged after the circumstances are verified.
All the funds in your dining,
Flex
and printing account will automatically transfer to your new
card.