Residence Hall Services

Cable TV/Internet
All resident apartments are provided with digital cable, including premium movie and sports channel. All you need is a cable-ready TV and DVD/VCR and a connector cable about six feet in length. All apartments are also equipped with high speed wireless internet service and all St. John’s laptops are already set to receive the wireless signal in the apartments. Resident students are not permitted to contact the cable/internet provider directly to alter the service already provided by the University. Any student experiencing problems with their cable and/or internet service must contact the Office of Residence Life to report the problem.

Telephone
All resident apartments are provided with local/regional telephone service. Resident students are not permitted to contact the telephone provider directly to alter the service already provided by the University. Students experiencing service problems must report it to the Office of Residence Life.

Cleaning Services
No janitorial services are provided for individual apartments or hallways.  Students are responsible for the cleanliness of their apartment and common areas.  Some supplies are available in the Office of Residence Life.

Garbage rooms are located behind 23 and 41 Arlo Road and in the courtyards between 460 Howard Ave. and 476 Howard Ave. and in front of 504 Howard Ave.  (Failure to properly recycle will result in fines from the NYC Sanitation Department).  If you are unsure of the nearest garbage bins, contact the Office of Residence Life.  Garbage and litter in the hallways and the public areas may result in disciplinary action.  Resident Directors will issue a 24-hour warning notice to remove all garbage and litter, if an area is deemed unsatisfactory (including disposing of refuse outside of you door or windows).

Maintenance Services
All maintenance requests must be submitted, in person, on a Maintenance Request Form available in the Office of Residence Life. Maintenance requests can only be processed during the Residence Life Office hours. If the work is not completed within 48 hours, please contact Residence Life. The University, along with Grymes Hill maintenance, reserves the right to enter any apartment at any time for repairs. Maintenance requests will be handled in order of urgency. For weekend or evening emergencies, please contact Public Safety at 718-390-4487 and a Resident Director will be contacted. 

Students can also request additional exterminator service in addition to weekly service. 

Laundry
There are three laundry facilities available for you to do your laundry at the Grymes Hill Apartment Complex (behind 504 Howard Avenue, in the driveway next to 14 Arlo Road and next to 41 Arlo Road). 

Dining Facilities
The Campus Dining Services are located in the Campus Center Cafeteria.

The Cafeteria serves grilled items, soups, salads, deli sandwiches, pizza, snacks, muffins, bagels, cereals, and beverages as well as catering services. Hours will vary so please visit for specific hours.

Parking Services
A limited number of reserved parking spaces in the parking lots around the complex are available through the Office of Residence Life. Parking spaces will be assigned by seniority and a first come first serve basis. Failure to comply with the terms of the parking agreement can result in the loss of your space without reimbursement. 

Students who are awarded reserved spaces will have the space from September 1 through May 31. Students cannot sublet their space to another student. Students must display their parking decal on the back driver side window. Students must park in their assigned space. If your space is being used illegally, please contact Public Safety who will contact a Resident Director. Any car parked illegally will be towed at the owner’s expense. The resident reserved parking permit does not allow students to park on any St. John’s campus. Residents are not permitted to leave their cars in the University parking lots after hours without special approval from Public Safety. Contact Pubic Safety for information pertaining to campus parking permits at (718) 390-4487(8) or visit us at Spellman Hall, Room 116.

Residents are permitted to park free on Howard Avenue and Arlo Road. As with any city street, the availability of parking varies and certain restrictions are enforced. To purchase a parking permit and designated parking space through the Grymes Hill apartment complex, please contact the Office of Residence Life at 718-390-4080. There is no guarantee of a parking space.

Mail Services
Resident students are responsible for maintaining their mail service. If you wish to receive mail from the University, you must contact the Registrar’s Office at:
Office of the Registrar
Flynn Hall
300 Howard Avenue
Staten Island, NY 10301
Phone: 1 (888) 9STJOHNS [toll-free]
registrar@stjohns.edu

Otherwise your mail will be sent to your home address. If you are changing apartments, you must contact the appropriate correspondences (i.e. phone, cable, credit card, magazines, friends, etc.) and get a change of address form from the US Postal Office.

Safety and Security Devices
Students must make sure that the doors and screens are always properly locked to ensure safety. Tampering with or misuse of security screens, locks, or fire safety equipment will result in disciplinary action.

  • Locks - Each apartment is equipped with a deadbolt and door lock. Installation of personal locks is prohibited.
  • Security Screens/Window guards - St. John’s University has installed security screens or window guards in all ground level residence facilities for your safety and security. 
  • Fire Safety - Each apartment is equipped an alarm and fire extinguisher. If you have any problems with ineffective devices, immediately contact the Office of Residence Life at 718-390-4080.