Manage User Profile

Windows XP Only 
 
This document will provide tips to help you to logon to the St. John’s University network quickly.

The User Profile
The PC profile customizes your account settings and data. Every full-time faculty member has a roaming profile that is stored on the network that can be accessed from computers on the St. John’s University campuses. Roaming user profiles give you a working environment (appearance, settings, preferences, data files) that is consistent on your home campus and other campuses.

  • Upon logging in, the roaming profile is copied to the Documents and Settings Folder on the C: drive.
  • Upon logging off, the profile in the Documents and Settings Folder updates the roaming profile on the network.

Documents and Settings Folder
This is part of the profile and contains desktop items and Internet Explorer Temporary files. The process of reading these items into your PC’s memory causes excessively long login times. The computer may time out when logging into a computer on another campus due to large files and programs stored on the desktop and an excessive number of Internet Explorer Temporary files.

Domains
For most of your work use the d_qmst_01 domain. If you are trying to access the St. John’s University network within a classroom use the d_qmst_02 domain. Logging onto the incorrect domain may cause problems with Outlook or may make logging in slow.

Noting Where Files Have Been Saved
You must be physically on campus to access your H: drive which is a St. John’s University network drive specific to St. John’s University users. The local hard drive is the C: drive. It is important to note where a file is saved. Within the Save As Window select a different location for saving the file if necessary. Files can be saved to:

  • The H: network drive (preferable)
  • The C: local hard drive (from off-campus when you cannot access the H: drive)
  • Remember to delete all unnecessary or unused files.

Deleting Temporary Internet Files
The Temporary Internet Files folder contains Web page content that is stored on your hard disk for quick viewing. This folder permits your browser to download only the content that has changed since you last viewed a Web page, instead of downloading all the content for a page every time it is displayed. Deleting Temporary Internet Files increases PC performance.

  • On the desktop right click the Internet Explorer Icon
  • Select Properties
  • In the Temporary Internet Files section select Delete Cookies
  • Select OK
  • Select Delete Files and place a checkmark in the Delete all Offline Content checkbox
  • Select OK

Creating Folders
As you store more files on your PC, you can keep things organized by placing related files in folders.

  • Right click the Start Button
  • Select Explore
  • In the left pane, left click the folder in which you want to create a new folder.
  • On the Menu Bar click File
  • Select New and select Folder.
  • Name the folder and save or move files to this folder.
  • Remember to back up files; the CD burner on the laptop will save files to a CD.
  • You can see a Backup Files onto CD Tutorial for more information.

Creating Shortcuts for Frequently Used Files, Folders, or Programs

  • Double click the My Computer Icon on the desktop.
  • Navigate through the directory structure to the file, folder or program that the Shortcut will launch.
  • Right click the file, folder or program and select Create Shortcut.
  • If you are within the top level of the C: drive directory structure, a message stating that the shortcut will be put on the desktop appears, click OK.
  • If you are within a lower level of the C: drive directory structure, no message will appear and it is necessary to drag the Shortcut onto the desktop.
  • If the window that the Shortcut appears in obscures the desktop, shrink that window by clicking the Restore Down/Maximize Window Button in the upper right corner of the screen.
  • After the window has been restored down, click on the perimeter of the window. When the double headed arrow appears drag the arrow toward the center of the window to expose the desktop underneath. 

Need Help?
If logging in takes more than 90 seconds after following these suggestions, call your Customer Relationship Manager (CRM) Building Liaison to have the profile cleaned by a technician.