Title: Student Worker
Campus: Queens
Student Requested: College Work Study
Job ID: S01969-305S
Job Purpose: Public Safety student workers provide the
University community and our guests with professional customer
service regarding our Parking and StormCard Programs.
Job Responsibilities: (Fast paced, multi-tasking
environment)
• Provide exceptional customer service (answer questions,
and direct to the proper individual(s))
• General office duties (examples: answering telephones,
faxing, file management, running errands on campus, stuffing
envelopes, and making copies)
• Issue Parking Permits and updating the parking
database
• Taking photographs and creating StormCards
• Program Residence Village locks
• Troubleshooting (technology, StormCard & Parking issues
and customer concerns)
• Assist in special projects and events (other administrative
duties as assigned)
• Perform Data entry as required into spreadsheets and
databases
• Collaboration on improving office policy and procedure
• Understanding of the University Parking Rules and
Regulations
• Working hours range between 7am – 11pm, weekends as required
– throughout the calendar year
Equipment Used:
• Computers, fax machine, photocopier, cameras, scanner, swipe
technology, electronic locks
Qualifications:
• Willingness to learn and contribute to a team
• Prior customer service experience preferred
• Familiarity with basic office equipment
• Good computer skills (Microsoft Word, Excel)
• Excellent communication skills and detail oriented
• The ability to handle confidential matters and to be
professional
• Ability to work well with others
• Willingness to tackle new projects
• Ability to work between 15 – 20 hours per week including
possible night and weekend shifts.
• Willingness to work the summer, winter, and spring
breaks
• Willingness to model the STJ Student Code of Conduct
Skill Development Areas:
• ID-card production (photography); Customer Service, Time
Management, Multitasking, Communication skills (verbal and
listening), Technology
Unusual Physical Demands:
• Light lifting, ability to walk distances within campus
In addition to completing the online student application,
interested candidates should also forward their resume to Christina
Drew at drewc@stjohns.edu
Resumes submitted for this position will not be considered if
the student has not been awarded work study. This position requires
that students have been awarded a work study grant for the academic
school year.