Regular Student - Information Technology S.I.

Title: Student Worker – Computer Lab Assistant

Campus: Staten Island

Student Requested:  Regular Student Worker

Job ID:  S00774-228

Job Purpose:  This is an academic year position with extra summer hours available. Lab Assistants will assist with all daily operations of the Da Silva Computer Lab.

Job Responsibilities: 

• Assist with answering telephones, faxing, filing correspondence, running errands on campus, stuffing envelopes and making copies.
• Assisting students, faculty, staff, and admin in the computer lab with any PC/MAC issues.
• Greet students and swipe them in before allowing entry into the lab.
• Entering Help Desk tickets in our Magic system.
• Classroom support, campus event support, and assist admins with equipment maintenance.

Equipment Used:  
• Computers, fax machine, photocopier, scanner, swipe technology.

Qualifications: 
• Good computer skills (MS Office, Windows OS, Mac OS, Adobe Suite a plus)
• Excellent communication skills and detail oriented.
• The ability to handle confidential matters and to be professional.
• Ability to work well with others.
• Willingness to tackle new projects.
• Work between 18 – 20 hours per week (M-TH 7am-10pm, FRI 7am-6pm, Sat 10am-6pm).

Skill Development Areas:
• Customer Service, Time Management, Multitasking, Communication, Student learning.


Unusual Physical Demands:
• Moving computer equipment no more than 60lbs

Comments
In addition to completing the online student worker application, candidates must submit their resume to Cathryn Santopietro at santopic@stjohns.edu