Position Title: Student Campus Ambassador
Assistant
Dates of Employment Term: Late May - August, 2013
Location of Employer: Office of Conference
Services
ROTC Building, Room 206B
Job ID: S03269-325A
Candidates will only be considered for this position if
the following information is received:
1. Completion of the online student worker
application
2. Submission of the resume to the the required email address
3. Completion of the questionnaire
Completed applications, to include the questionnaire and
resume submission, must be received by the Conference Services
Department before February 20, 2013.
Job Summary: To assist the Office of
Conference Services as a senior member of a team of Student
Ambassadors during daily work shifts in executing the duties and
responsibilities in the areas of Ambassadors operations.
Conference Services Supervisor: Event
Manager
Responsibilities:
o Attend required weekly training sessions in May
o Act as liaison between Office of Conference Services and
other on-campus departments including but not limited to
Chartwells, Public Safety, Facilities Services, Information
Technology, and Residence Life
o Provide exceptional, courteous and knowledgeable customer
service to ensure successful outcomes for guests
o Provide a comfortable environment for guests
o Work with the Office of Conference Services Supervisor and
Team Leaders in event coordination, to plan, organize, manage and
execute off-campus day trip excursions for international student
guests and group leaders, in New York City
o Work with the Office of Conference Services Supervisor to
visit points of interest in New York City. Responsible for
knowledge of and familiarity with mass transit, walking routes and
points of interest
o As a part of a team of Student Ambassadors, greet
international guests upon their arrival at local airports, escort
them to charter buses and accompany by bus to campus. Direct
bus drivers to the Registration Center.
o Conduct orientation sessions with all group leaders within
their first 24 hours of arrival to campus.
o As a part of a team of Student Ambassadors, escort
international students in groups of one (1) student ambassador to
every twenty (20) students along with a group leader on day trip
excursions. Responsible for following the travel plan and
agenda and utilizing the methods of transportation as approved by
the Office of Conference Services supervisor
o Develop support materials such as maps and pamphlets for
points of interest, walking directions and agendas for day
trips
o Responsible for the safe return of all guests assigned to
your care
o Oversee evening social activities for international student
guests, such as, dances, karaoke and movies
o Work with the Office of Conference Services Supervisor to
plan, organize and manage on-campus evening social activities for
group leaders
o Make an active effort to communicate with international
students to improve their English speaking skills
o Take photos for group members as a compilation of their
excursion experiences for their viewing on the Conference Services
social networking pages after their two week stay
Qualifications:
o Ability to communicate clearly and professionally with all
summer conference guests (young adults)
o Ability to work well with a team of peers, staff, and
administration
o Ability to assert oneself
o Willingness to be on the front-line of communications on
behalf of Office of Conference Services
o Flexibility to work mornings, afternoons, nights and
weekends a plus
o Ability to stand and walk for extended periods of time
o Flexibility to handle responsibilities assigned to meet the
needs of clients and the department
o Great attention to detail and exceptional organization
skills
o Operating knowledge of Google and Hopstop.com
o Willingness to work collegially with Team Leaders, Student
Ambassadors and Conference Assistants
o Ability to abide by and enforce policies and procedures
established by Office of Conference Services
Student workers may not work more than 20 hours per week
during the academic year. The Office of Conference Services cannot
guarantee full-time hours for all shifts during the summer months
(May - August). Employee’s summer hours may range between 20
hours and 35 hours per week.
In addition to completing the online student worker
application, applicants MUST complete the questionnaire (see link)
and submit it along with their resume to csevents@stjohns.edu