Associate Director of Undergraduate Programs - Global Studies

Title
Associate Director of Undergraduate Programs

Department
Global Studies

Campus
Rome

Job Description
The Associate Director of Undergraduate Programs oversees the administrative, student life and logistical support operations for the students throughout the world on St. John's programs.

Responsibilities

  • Serve as contact for undergraduate students and through creation and implementation of STJ handbooks that align with NYC-based policies, ensure health, safety and welfare of students in all programs.
  • Work with NYC-based Executive Director to provide vision for programs, including continued review of operations to ensure constant improvement.
  • Manage daily administrative activities to ensure programs run smoothly, including organization of contracts, salary disbursement, budget requests and approvals and distribution of funds.  Work closely with Director of Business Affairs to ensure budget compliance.
  • Coordinate inter-country travel for DTW programs.
  • In managing programs, oversee direct reports in Rome and throughout the world as needed.  Current direct reports are: the Rome Assistant Director and Student Affairs Coordinator, the Assistant Directors in Paris and Salamanca and the Student Affairs Coordinator in Dublin.
  • Provide logistical oversight of overseas operations, including the following responsibilities:
    • Serve as liaison to housing and meal plan contractors. Supervise organization and dissemination of contracts.
    • Oversee relationships with Rome service providers regarding other local matters.
    • Oversee the organization of the European Union didactic tour.
    • Serve in public relations role by working with internship consultants, AACUPI program directors, visiting students' home school administrators, STJ Department Chairs, and program guest lecturers, among others.
    • Work to increase student numbers by seeking out and developing relationships with other universities.
    • Create and oversee robust, meaningful service activities that adhere to the Vincentian vision.  Work with NYC-based staff to manage student reflection and follow up and to ensure that community impact is properly measured.
    • Manage excursions program, ensuring that students see the best of each city while also gaining a local's perspective on the country.
  • Manage reporting for all Europe programs, including weekly reports on service learning, student activities and excursions, and all student incidents.
  • Working with team members in each city, manage all student incidents and crisis response.
  • Work to ensure strong communication between programs, which may include travel to programs and organization of all-program meetings.
  • Provide end-of-term evaluations and summaries for Europe programs, including plans for constant program improvement.
  • Position may require travel to sites throughout the world and to NYC offices.
  • In conjunction with NYC staff, position serves as 24-7 on-call to coordinate emergency response.
  • Additional duties as assigned.

Qualifications

  • Earned graduate degree in related field.
  • Fluency in Italian, French, or Spanish preferred.
  • Experience with study abroad programs, with an emphasis on student affairs training.
  • Excellent oral, written, computer and interpersonal skills.
  • Experience with educational systems in both Italy and the US.
  • Good team player, responsible and able to excel with minimal supervision.
  • Strong client service orientation.

Salary
Salary commensurate with your qualifications, experience, and contingent upon the departmental budget.

Submitting for this Position
Please send a cover letter and a resume to opportunities@stjohns.edu and Reference Job 1072 in the subject line.