HR Services

Performance Management
Is there a performance review process for staff and administrators?
Yes. In order to ensure that all employees have clear objectives and an understanding of what is expected, managers review their performance formally once a year and informally at mid-cycle and throughout the year. At St. John’s, we call our performance management system Partnership for Performance (PFP). The cycle runs from June through May each year and all full and part time administrators and full time staff employees are included. Part time staff will be eligible effective June 1, 2009.

How can I learn more about the performance review process?
For more information, refer to policy #202 in the HR Policy Manual, or click on the appropriate link below to access the PFP Review form. PFP training is offered for employees and for supervisors. View the Training Calendar or register here.

PFP Leader Form

PFP Employee Form

What should I do if my manager has not met with me to discuss my performance review?
We recommend that you ask your manager when you can expect your performance review. If your manager hasn’t received a ‘PFP Manager Toolkit’, he or she should contact HR Services.

Should I complete a Self-Assessment and submit it to my manager at the end of the cycle?
Yes. While it’s not required, we recommend that every employee complete a Self-Assessment on the actual PFP form and submit it to their manager at the completion of each PFP cycle (at the end of May each year). This gives the employee an opportunity to actively play a part in the process.

Resignation
If someone on my staff resigns, what must I do?
Contact HR Services, send the resignation letter and PCF to HR Services. HR Services will forward the forms to Payroll for processing and contact the employee for an Exit Interview. Refer to policy #125, Separation from Employment in the HR Policy Manual for a supervisor’s responsibilities when an employee terminates.

When an employee leaves, what do I do with his/her keys, equipment, ID Cards and Parking Pass?
Keys and parking passes should be returned to Public Safety. The ID card should be sent to the Storm Card Center with a note explaining that the employee has terminated. All computer and telecommunication equipment that belongs to the University (such as laptop, pager, cell phone, etc) should be retrieved from the employee and kept in the department or returned to Information Technology, as appropriate. If you need access to your former employee’s hard drive or email, please contact HR Services who will then work with IT.

What happens with the information that is collected during the Exit Interviews?
Responses to the Exit Interview Questionnaire are maintained in a confidential file. Responses are tracked on an aggregate department-level basis for the purpose of assessing trends to strengthen employee retention efforts.

Employment Verifications
What should I do if I receive a call to verify employment for an active or former employee?
It is the University's policy to verify only job title and dates of employment. Salary information will be verified only with the employee's written authorization and signature. It is against University policy to provide references or verifications for your employees. If you get a call or receive a fax requesting employment verification, please refer the call as follows:

  • Staff and Administrators - refer caller to HR Services at (718) 990-1502
  • Full-time Faculty and GA's - refer caller to Faculty Records at (718) 990-2617
  • Adjunct Faculty, Professional Tutors and Workshop Supervisors – refer caller to Faculty Records at (718) 990-1513
  • Student Worker inquiries - forward to Recruitment at (718) 990-2331

Tuition Remission
How do I know if I am eligible for Tuition Remission?
All full time administrators and staff are eligible for Tuition Remission. The spouse, qualifying children or eligible designee of full-time administrators and staff are also eligible to receive this benefit. You can apply for these benefits online each semester via the St. John’s login UIS system. Guidelines for staff and administrators are located in the HR Policy manual, policy #608A and guidelines for spouse and dependents are located in policy #608B. For all Financial Aid inquiries, please contact the Office of Financial Aid at (718) 990-5745. For any eligibility questions, call HR Services at (718) 990-1502.

Vacation Time
How many vacation days do I accrue each month?
During the first five years of employment, staff employees accrue vacation days at a rate of .83 days per month, a total of 10 days per year. Staff employees with greater than 5 years of employment, should refer to the Employee Handbook for their accrual rate. Administrators accrue vacation days at 1.83 days per month, a total of 22 days per year. New employees begin accruing vacation in the month of their first paycheck. If requesting a vacation day, you must complete a Vacation Request Form and obtain prior approval.