Phone, Cable, and Internet Services
Resident students are responsible for
the set-up and cancellation of any outside services, such as phone
and cable. The university will not accept any responsibility
for the telephone and cable accounts of resident students.
The University will reimburse each apartment up to $100 per month
for cable and internet in accordance with the Cable and Internet
Agreement. A written contract between students may be helpful
as a guideline and could become useful in the event of a
dispute. Students can contact the Office of Residence Life
for information on how to set up these services.
Cleaning Services
No janitorial services are provided for individual apartments or
hallways. Students are responsible for the cleanliness of
their apartment and common areas. Some supplies are available
in the Office of Residence Life.
Garbage rooms are located behind 23 and 41 Arlo Road and in the
courtyards between 460 Howard Ave. and 476 Howard Ave. and in front
of 504 Howard Ave. (Failure to properly recycle will result
in fines from the NYC Sanitation Department). If you are
unsure of the nearest garbage bins, contact the Office of Residence
Life. Garbage and litter in the hallways and the public areas
may result in disciplinary action. Resident Directors will
issue a 24-hour warning notice to remove all garbage and litter, if
an area is deemed unsatisfactory (including disposing of refuse
outside of you door or windows).
Maintenance Services
All maintenance requests must be submitted, in person, on a
Maintenance Request Form available in the Office of Residence
Life. Maintenance requests can only be processed during the
Residence Life Office hours. If the work is not completed
within 48 hours, please contact Residence Life. The
University, along with Grymes Hill maintenance, reserves the right
to enter any apartment at any time for repairs. Maintenance
requests will be handled in order of urgency. For weekend or
evening emergencies, please contact Public Safety at 718-390-4487
and a Resident Director will be contacted.
Students can also request additional exterminator service in
addition to weekly service.
Laundry and Vending Machines
There are three laundry facilities available for you to do your
laundry at the Grymes Hill Apartment Complex (behind 504 Howard
Avenue, in the driveway next to 14 Arlo Road and next to 41 Arlo
Road).
Vending machines are also located in the Office of Residence
Life and the Campus Center.
Dining Facilities
St. John’s University Campus Dining Services offers students the
convenience of two locations. The Campus Dining Services
are located in the Campus Center Cafeteria and the Spellman Café
located in Spellman Hall.
The Cafeteria serves grilled items, soups, salads, deli
sandwiches, pizza, snacks, muffins, bagels, cereals, and beverages
as well as catering services. The Spellman Café offers coffee,
espressos, lattes and other assorted beverages along with to go
sandwiches. Hours will vary so please visit for
specific hours.
Parking Services
A limited number of reserved parking spaces
in the parking lots around the complex are available through the
Office of Residence Life. Parking spaces will be assigned by
seniority and a first come first serve basis. Failure to
comply with the terms of the parking agreement can result in the
loss of your space without reimbursement.
Students who are awarded reserved spaces will have the space
from September 1 through May 31. Students cannot sublet their
space to another student. Students must display their parking
decal on the back driver side window. Students must park in
their assigned space. If your space is being used illegally,
please contact Public Safety who will contact a Resident
Director. Any car parked illegally will be towed at the
owner’s expense. The resident reserved parking
permit does not allow students to park on any St. John’s
campus. Residents are not permitted to leave their cars in the
University parking lots after hours without special approval from
Public Safety. Contact Pubic Safety for information pertaining
to campus parking permits at (718) 390-4487(8) or visit us at
Spellman Hall, Room 116.
Residents are permitted to park free on Howard Avenue and Arlo
Road. As with any city street, the availability of parking
varies and certain restrictions are enforced. To purchase a
parking permit and designated parking space through the Grymes Hill
apartment complex, contact Grymes Hill management at (718)
442-5663. There is no guarantee of a parking space.
Mail Services
Resident students are responsible for maintaining their mail
service. If you wish to receive mail from the University, you
must contact the Registrar’s Office at:
Office of the Registrar
Flynn Hall
300 Howard Avenue
Staten Island, NY 10301
Phone: 1 (888) 9STJOHNS [toll-free]
E-Mail: registrar@stjohns.edu
Otherwise your mail will be sent to your home address. If you
are changing apartments, you must contact the appropriate
correspondences (i.e. phone, cable, credit card, magazines,
friends, etc.) and get a change of address form from the US Postal
Office.
Safety and Security Devices
Students must make sure that the doors and screens are
always properly locked to ensure safety. Tampering with or misuse
of security screens, locks, or fire safety equipment will result in
disciplinary action.
- Locks - Each apartment is equipped with a deadbolt and door
lock. Installation of personal locks is prohibited.
- Security Screens/Window guards - St. John’s University has
installed security screens or window guards in all ground level
residence facilities for your safety and security.
- Fire Safety - Each apartment is equipped an alarm and fire
extinguisher. If you have any problems with ineffective devices,
immediately contact the Office of Residence Life at (718) 815 -
3407.