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New vendor for SJU Employee Assistance Program, effective 8/01/17

August 7, 2017

The Office of Human Resources is always looking for ways to support our employees in achieving their productivity and wellness goals. Consistent with this effort, I am pleased to announce that the University has engaged the services of Corporate Counseling Associates, Inc. (CCA), a new Employee Assistance Program (EAP) vendor. CCA is charged with providing exceptional wellness services to the St. John's employee community.

What is the Employee Assistance Program?

The EAP is free, confidential assistance for employees and their families in a wide range of areas— from traditional counseling for personal stress, to legal and financial consultation, to referrals related to care giving, substance abuse, adoption resources, and everyday needs. EAP services are available 24/7 by calling the hotline or logging on to the website. Whether your need is simple or complex, the EAP can help with evaluation, crisis response, short-term counseling, and referral services. Using the work-life website, you can access LiveCONNECT, a chat feature that connects you with trained specialists. You can also view a host of live and archived webinars and develop skills using the Skill Builders feature.

Where can I find out more?

  • Visit the St. John's University Work-Life Programs website for general information, links, and the EAP Program Flyer.
  • Log on to the EAP vendor website directly to access services at myccaonline.com and enter the portal using company code: STJOHNS.
  • Call the confidential EAP helpline at 800-833-8707 to reach a professional consultant on the phone or to schedule an in-person appointment, locally or nationwide.

As a reminder, employee and family assistance using the EAP is free, confidential, and available 24 hours a day, seven days a week, every day of the year. To reach an SJU Human Resources representative with questions about the program, please call our office at 718-990-1400.