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Communication Skills Module I: Active Listening and the Art of Asking Questions - scheduled for November 14, 2017

November 7, 2017

Communication Skills Module I focuses on the importance of active listening, the techniques to use when engaging in active listening, the use of the ladder of inference to ask oneself questions, and the factors that affect the impact of our questions.  Participants will practice active listening techniques, examine what makes a meangingful question and explore the use of targeted questions in our everyday communications with others. 

The workshop will be held on Tuesday, November 14, 2017, from 8:45am to 12:00pm, in the University Center, Suite D.

Register for the Queens Campus, University Center, Suite D