Heidi Sung, Ph.D.

From mountain climber to academic innovator--- Heidi Sung, Ph.D., Associate Professor in St. John’s University’s Hospitality Management and Tourism program, is constantly striving to reach new heights.  

Born in Seoul, South Korea Dr. Sung says she always had a passion for travel and adventure. After graduating from college and beginning a career as a mountain climber, Dr. Sung says she felt inspired to start her own adventure travel company. She then moved to Nepal and founded the Universal Alpine Service which became the first Korean tour service in the market.

Her interest in travel and tourism continued to grow, so Dr. Sung headed to Purdue University to earn her doctoral degree in tourism management and marketing. While working towards the graduate degree, her fascination with hospitality and tourism education increased. Her research efforts were specifically aimed at building a bridge between academia, industry and the community. She knew becoming a professor in hospitality management would provide her the opportunity to stay connected to the industry while remaining dedicated to producing quality research.  

That led Dr. Sung to St. John’s in 2004, when she became an Assistant Professor in the recently established Department of Hospitality, Tourism and Sport Management. She became the program’s director from 2005 to 2009, and ever since then the Hospitality Management program has developed into an engaging, enriching experience for students, with a curriculum that’s filled with hands-on training, innovative classes, field trips and internships.
 
“I thoroughly enjoy my research but the most gratifying part of being a professor is watching my students succeed in the hospitality industry. When my students begin exciting careers as restaurant owners, hotel managers and travel planners it’s proof that the balance between providing them with a framework and giving them practical experience truly does work.”

Although Dr. Sung admits it is very difficult to get an A in her classes, her new courses in “ Wine Appreciation and Management” and “ Cruise Operations Management” are undoubtedly popular. With an ever increasing number of students enrolled this semester, the program is a budding success.  

 “I create classes that expose students to the various areas within hospitality and tourism, so that means taking my cruise management students on a cruise, or having students visit local wineries and vineyards during the wine appreciation class. Through academic excellence and professional development, my students are equipped to make a difference in many areas. I believe professors should strive to raise the bar in academic standards. It’s very rewarding and I take a lot of pride in it.”

If you are interested in this degree program, please contact Glenn Gernster, Chair of the Division of Hospitality, Tourism, and Sport Management.