The program in Administrative Studies prepares students for
entry-level positions in the world of business, with special
emphasis on the development of critical thinking skills, analytic
problem-solving skills, interpersonal communication skills, and the
technical skills to perform their jobs in today’s high performance
The Administrative Studies program will
prepare graduates to:
Understand of the nature of
- Describe the basic principles of business including:
marketplace, supply and demand, profit and loss, the business
- Explain the principles of capitalism including its goals, its
dynamics and its positive and negative aspects.
- Explain the various social and business perspectives as they
pertain to present conditions, e.g. Taylorism, Post Industrialism,
- Explain the critical perspectives related to the field of
business such as: Marxist-socialist perspectives,
structural-functionalism, and post-modernism.
Understand administration and its role in
- Summarize the basic principles of business and their
application in creating an efficient workplace.
- Evaluate various schools of thought in administration and
predict possible outcomes of each.
- Identify examples of bureaucracy, matrix management,
proprietorships and other management structures.
- Define and explain “Scientific Management,” the human relations
school, and transience in the work place.
- Compare and contrast Scientific Management and human relations
approaches to administrative management.
Understand the principles of human
resource management and their application to the
- Demonstrate knowledge of human resource management
- Use those principles to explain and resolve problems in the
- Analyze and resolve work performance dilemmas.
- Demonstrate knowledge of several theories of motivation in the
- Identify the issues involved in performance management.
- Identify elements of workplace climate and culture.
- Collaborate in teams to resolve work performance dilemmas.
Work effectively with people both
individually and in groups/teams.
- Demonstrate knowledge of the principles of individual and group
- Use knowledge of group dynamics to solve interpersonal
- Construct group dynamics exercises that are applicable to human
- Demonstrate knowledge of the various styles of communication
and identify your own communication style, including its advantages
Demonstrate knowledge of the dynamics of
multiculturalism in the workplace.
- Demonstrate knowledge of the social science concepts and
theories associated with race and ethnicity including: racism,
prejudice, discrimination, stereotyping, ethnocentrism,
ethnogenesis, pluralism, etc.
- Describe and apply the techniques for establishing and
maintaining a racially, ethnically and sexually sensitive
Demonstrate the skills to use the
technology in the current and future workplace.
- Use computer applications commonly used in the workplace.
- Demonstrate the ability to communicate ongoing needs for
technology solutions with Information Technology staff
Demonstrate effective communication
- Write clear and effective information for business applications
(letters, memos, e-mail, etc.).
- Read and interpret theoretical and business material.
- Demonstrate and apply the principles of negotiation.
- Present material orally in a clear and concise manner.
Demonstrate the ability to assess the
efficiency and effectiveness of organizations.
- Articulate the importance of organizational measurement.
- Identify the applications of various organizational
- Evaluate several organizational metrics, using spread sheets,
graphs and cross-tabulations to interpret results.