Accreditation and Complaint Policy
Doctor of Pharmacy Accreditation
The Doctor of Pharmacy degree program at St. John's
University College of Pharmacy and Health Sciences is fully
accredited by the Accreditation Council for Pharmacy Education
(ACPE),135 S. LaSalle Street, Suite 4100, Chicago, IL 60603-4810.
Accreditation standards are available via the ACPE Web site at www.acpe-accredit.org.
The Accreditation Council on Pharmaceutical Education is
required by the U.S. Secretary of Education to require its pharmacy
programs to record and handle student complaints regarding a
school's adherence to the ACPE Standards. To comply with this
mandate, St. John's University College of Pharmacy and Health
Sciences has established the following procedure for students who
wish to file a complaint about the school's ability to meet
accreditation standards or adhere to ACPE policies and
- Students should review the ACPE Standards at the ACPE website.
Complaints mustbe related to a specific standard.
- Students should prepare a typed statement identifying the
nature of the complaint,standard(s) violated, and specific facts
when pertinent (times, places, persons involved)
- The complaint should be submitted to Dr. Robert Mangione, Dean,
College of Pharmacy and Health Sciences, St. Albert Hall Room 171,
St. John'sUniversity, 8000 Utopia Parkway, Jamaica, New York
- In addition to the written complaint, the student filing the
complaint is also welcome tomake an appointment to meet with the
appropriate school administrator(s) to discuss hisor her complaints
and options for resolution.
- The Dean will work with appropriate administrators, committees
and staff to resolvethe complaint, if appropriate, and respond
accordingly to the student filing thecomplaint.
- If the student filing the complaint is not satisfied with the
response provided by the school, then they may contact ACPE
at 135 S. LaSalle Street, Suite 4100, Chicago, IL 60603-4810 or www.acpe-accredit.org/complaints.
- A record of written complaints about the schools adherence to
ACPE accreditationstandards or polices and procedures will be
maintained for ACPE to review at the timeof the accreditation site
- Alternatively, students have the right to file a complaint
directly to ACPE at the addressspecified above rather than with the