Part 1: A Three-Way Dialogue

A paradigm shift has occurred in higher education. A generation ago such terms as “assessment,” “rubric,” and “learning outcomes” were not in the working vocabularies of many faculty and departments. Today these terms are unavoidable and omnipresent, and they have profoundly changed the landscape of higher education. 

Nor can academic institutions, when their various accreditation agencies demand greater evidence of assessment, simply “push back” (as some colleagues have been heard to suggest). There is no resisting the assessment wave.

But there is no reason we should want to push back on assessment. After all, faculty and academic institutions have always been assessing their students and themselves. What's important is that we keep abreast of best practices in assessment, and conduct ongoing assessment in ways that privilege faculty expertise while taking seriously, student feedback. At its heart assessment is about learning: reflecting upon what one has learned and acting upon those reflections, continually.

 

The trick is to ensure that assessment is understood as something that develops locally and organically, originating in conversations between faculty and students within their own disciplines. Faculty know their disciplines better than anyone else. And because they are in such sustained contact with their students, faculty can learn a great deal about what students think of their courses, syllabi, and assignments. Together, faculty and students need to be learning from each other, all the time. All good academic assessment has faculty-student dialogue and mutual learning at its core.

 

Administrations also play a key role in assessment—not by telling faculty or departments how they must assess, but by creating a supportive, nurturing culture of assessment for faculty and students. Administrations help initiate, orchestrate, study (and, yes, assess) a University’s assessment practices. They help provide faculty with the necessary tools and direction for conducting an array of ongoing assessment activities and methods. In turn the administration is continually learning from faculty and students about the learning that takes place throughout the institution.

 

This is the three-way conversation that drives good assessment: students, faculty, and administration in continual dialogue, reflecting upon their ongoing learning.

 

What Is the Value of a St. John’s Education? is the question at the core of our University's recent “Repositioning Document.” This is the question that will drive much of our assessment initiatives for the foreseeable future. (It is, in fact, the kind of question all educational institutions are wrestling with, especially as the cost of tuition continues to rise and students are increasingly selective about where they attend college.) This question cannot be answered without in-depth, ongoing assessment.

 

      Our goals:

  • Cultivate a culture of assessment that is local and “homegrown”—where assessment methods and initiatives are designed by faculty, and unique to each department.
  • Foster a lively sense of collegiality among faculty within their disciplines, as well as between those faculty and their students.
  • Create a truly collaborative and mutually instructive three-way dialogue of assessment between students, faculty, and administrators.
  • Showcase our collective assessment efforts every semester as a means of demonstrating to prospective students and our fellow colleagues just how creative and engaged we are when it comes to reflecting upon the learning that is at the heart of our work at St. John’s.
  • Follow up on departmental and program assessment findings in ways that enrich our programs and student success.