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Computer Requirements

Your computer and Internet connection are two very important components of a rewarding online learning experience. Please review the information below to make certain that you possess the necessary components to engage successfully in your online courses at St. John’s University.

System Requirements

Generally, your computer requirements will follow the requirements of the operating system (OS) that you are using. Any system older than 4 years may not have the processing power to work with our online learning applications.

Operating Systems

  • PC - Windows 7, 8, 10
  • Mac – OS 10.8, 10.9, 10.10, 10.11
  • Chrome OS

(Linux is not supported.)

Media Players

  • PC- Windows Media Player (through version 12)
  • Mac – Silverlight 3 or higher

Internet Connectivity

The minimum Internet connection speed to access applications should be a consistent 1.5 Mbps or higher.

General Applications

Microsoft Office Version 2007 or higher

Supported Browsers

Our Blackboard learning management system supports the following primary browsers:

  • Apple Safari 6+ (MacOS only)
  • Edge 20+
  • Google Chrome 36+
  • Microsoft Internet Explorer 11+ (Windows only)
  • Mozilla Firefox 31+

Some configuration options for Internet Explorer might make some features of Blackboard Learn difficult to use.

Don't See Your Browser or Version Listed?

Both newer and older browsers from these vendors may be supported. If you experience any difficulty with an older version, then it is recommended to upgrade to any of the versions listed.

Java and Other Browser Plugins

A handful of features in Blackboard Learn require particular additional software to be installed. Without these, the features themselves do not function. The following plugins are required:

  • Runtime Environment (JRE) from Oracle enabled as a browser plugin. JRE versions 7 and 8 are recommended. JRE version 6 may work, but could result in unexpected behavior.
  • Flash Player browser plugin from Adobe. Adobe Flash Player 20 or higher is recommended.
  • On Apple Mac OS X, Google's Chrome browser does not support Java 7 because of incompatibilities between 64-bit Java and 32-bit Chrome. Firefox and Safari browsers do not have this limitation on Mac OS X.

When you enroll in an online program or course, please check with your school or college for any additional requirements related to online learning course work. If you have questions about meeting the minimum computer requirements, questions about the laptop models or software specifications, contact Information Technology at 718-990-5000. See our contact page for more information.