LibQUAL+ Survey Results

LibQUAL+ is a suite of services that libraries use to solicit, track, understand, and act upon users’ opinions of service quality. The program’s centerpiece is a rigorously tested Web-based survey bundled with training that helps libraries assess and improve library services, change organizational culture, and market the library. The Libraries at St. John's have participated in the LibQUAL+ program four times - in 2002, 2003, 2005, and 2006. The reports of the results of the surveys are below:

• LibQUAL+ 2002 Survey Results - St. John's University Libraries
• LibQUAL+ 2003 Survey Results - St. John's University Libraries
• LibQUAL+ 2005 Survey Results - St. John's University Libraries
• LibQUAL+ 2006 Survey Results - St. John's University Libraries