The School Psychology Program's grievance
procedures are as follows:
- If a student has a grievance with faculty, staff, or another
student associated with the program, the student should meet first
with the person who is believed to be responsible for the grievance
in an attempt to resolve the problem informally. The
department believes that many student concerns can be resolved
through direct and open communication between the parties
concerned.
- If the student is not satisfied with the results of the
informal meeting, or is not comfortable directly communication with
the person with whom s/he has a grievance, then the student should
arrange a meeting with and speak to his/her faculty advisor or the
immediate supervisor above the level of the individual.
- If the student grievant is dissatisfied with the results of
Step 2 (meeting with their faculty advisor or the program
director), s/he should request a meeting with the Chair of the
Psychology Department. The Department Chair will schedule a joint
meeting with the grievant and the individual at whom the grievance
is directed within ten working days.
- If the student is not satisfied with the results of the meeting
with the department chair, s/he may submit a written complaint to
the GEPC, along with a request for a meeting with the GEPC. All
students are informed as to who the faculty members are of the GEPC
at the beginning of each academic year. The written grievance
should be presented promptly to the GEPC and prior to the scheduled
meeting. After the student meets with the GEPC, the Department
Chair will return a written response to the student grievant within
ten working days. If the grievance is resolved, a copy of the
written resolution will be included in the student's file.
- If either party is dissatisfied with the results of Step 4,
s/he may appeal in writing to the Dean of St. John’s College within
ten working days from the date of the Step 4 response. Upon receipt
of the appeal, the Dean will schedule a meeting with the grievant
and the individual at whom the grievance is directed within ten
working days. A written response will be issued to both parties
within fifteen working days. The Step 5 decision shall be deemed
final and binding. A copy of the final grievance and results will
be maintained in the student's file.