WCOnline is an essential
tool for the Writing Center. It has several different applications
which are important to both students and tutors. These applications
include: registration for new students, the online scheduling
system, and reviewing and writing conference reports. Every tutor
should be familiar with how to use these main functions of
WCOnline, especially since we need to properly give assistance to
students who come to the Writing Center. Below are descriptions on
what each WCOnline application is and how to use them. Although
these directions might seem a little complicated, the site is
actually very user-friendly.
Registering New
Students
Before we can schedule an appointment for a student, he must
first be registered at the Writing
Center. Creating an account for students is necessary for our
consultants, because not only does it enable students to make
appointments and tutors to have active records of individual
students’ progress, but it also allows communication between the
student and consultant.
How to Register:
• First, go onto www.rich16.com/sju.
• Click on the highlighted option: Click here to register.
• Have the student fill out the mandatory information fields (these
are marked by asterisks).
• Click the button entitled: Register.
• The student will now have his own account user name and password
and will be able to make appointments at the Writing Center.
• Students can also reach the registration process by going on www.stjohns.edu/writingcenter.
Scheduling
Appointments
In order for a student to see a consultant he must first block
off an hour time slot with a specific tutor. Depending on what the
student prefers, he can request an E-Tutoring, an Online Chat, or a
Face-to-Face session. * Make sure to remember to check the
announcements on the www.rich16.com/sju page before scheduling an
appointment.
How to Schedule an Appointment:
• Go to www.rich16.com/sju.
• Under the Log In section there are three spaces for the student’s
email address (user name), password, and choice of campus, which
must be filled out. * The student will not be able to log in unless
they have registered.
• Click on the box called: Log In.
• The schedule for the chosen Writing Center campus will
appear.
• Click on an available hour-long time slot for a face-to-face
appointment
• This will bring up another box with required information fields,
which must be filled out by the student. *If the student wants his
professor to be sent a report confirming that he has been to the
Writing Center, he must check the permission box.
• Click the button named: Save to finalize the appointment.
• If the student wants to make an online chat appointment or submit
his work through e-tutoring, he must click on that option located
at the bottom of every day’s schedule.
Conference Reports
After every face-to-face or online chat session, the consultant
must fill out a conference report. These reports are used to keep a
record of each session. The tutor must logon to the schedule and
click on the student’s session. This will bring up a box which asks
several open-ended questions designed to give a full portrayal of
the consultant’s understandings, perceptions, concerns, and
questions. These reports are used by professors, directors, and
other consultants.
For a tutor to view past reports, you must click the “View
Conference Reports by Student or Tutor” in “My Control Panel.” Here
the consultant can get a sense of a student’s writing history at
the Writing Center. It can also be used as a tool in training new
tutors. Viewing past conference reports of fellow tutors can give
new tutors ideas on different techniques used in sessions.